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Best Digital Adoption Platforms with Product Tours Capabilities

Below are the top-rated Digital Adoption Platforms with Product Tours capabilities, as verified by G2’s Research team. Real users have identified Product Tours as an important function of Digital Adoption Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in Digital Adoption Platform Available
(516)4.6 out of 5
Optimized for quick response
9th Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

    Users
    • Product Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Whatfix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Customer Support
    63
    Helpful
    49
    Positive Experience
    44
    Features
    40
    Cons
    Learning Curve
    21
    Lack of Guidance
    15
    Limitations
    15
    Steep Learning Curve
    14
    Time-Consuming
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Whatfix features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.5
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Whatfix
    Company Website
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @whatfix
    3,094 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whatfix is an enterprise digital adoption platform (DAP) that accelerates workflows, unlocks user productivity, and maximizes value realization of digital investments across the application lifecycle.

Users
  • Product Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 36% Mid-Market
Whatfix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Customer Support
63
Helpful
49
Positive Experience
44
Features
40
Cons
Learning Curve
21
Lack of Guidance
15
Limitations
15
Steep Learning Curve
14
Time-Consuming
13
Whatfix features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.5
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Whatfix
Company Website
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@whatfix
3,094 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
(969)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Digital Adoption Platform software
Entry Level Price:Starting at $249.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userpilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    282
    Intuitive
    176
    Customer Support
    165
    Helpful
    157
    Easy Setup
    144
    Cons
    Learning Curve
    95
    Steep Learning Curve
    83
    Limited Customization
    48
    Limitations
    41
    Expensive
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userpilot features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.2
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userpilot
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, US
    Twitter
    @teamuserpilot
    808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption.

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 37% Small-Business
Userpilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
282
Intuitive
176
Customer Support
165
Helpful
157
Easy Setup
144
Cons
Learning Curve
95
Steep Learning Curve
83
Limited Customization
48
Limitations
41
Expensive
38
Userpilot features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.2
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userpilot
Company Website
Year Founded
2019
HQ Location
Austin, US
Twitter
@teamuserpilot
808 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
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(756)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

    Users
    • Product Manager
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UserGuiding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    Customer Support
    124
    Intuitive
    96
    Easy Setup
    94
    Features
    86
    Cons
    Limited Customization
    47
    Learning Curve
    33
    Missing Features
    23
    Limited Options
    21
    Expensive
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UserGuiding features and usability ratings that predict user satisfaction
    8.7
    User Segmentation
    Average: 8.8
    9.1
    Ease of Use
    Average: 9.0
    9.1
    Text Bubble Walkthroughs
    Average: 9.0
    8.6
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Istanbul, TR
    Twitter
    @UserGuiding
    1,811 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user ado

Users
  • Product Manager
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 36% Mid-Market
UserGuiding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
Customer Support
124
Intuitive
96
Easy Setup
94
Features
86
Cons
Limited Customization
47
Learning Curve
33
Missing Features
23
Limited Options
21
Expensive
19
UserGuiding features and usability ratings that predict user satisfaction
8.7
User Segmentation
Average: 8.8
9.1
Ease of Use
Average: 9.0
9.1
Text Bubble Walkthroughs
Average: 9.0
8.6
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Istanbul, TR
Twitter
@UserGuiding
1,811 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(1,568)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Digital Adoption Platform software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pendo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    86
    Insights
    77
    Features
    59
    Analytics
    57
    Helpful
    49
    Cons
    Missing Features
    28
    Learning Curve
    26
    Limitations
    25
    Learning Difficulty
    22
    Expensive
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pendo features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    8.7
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pendo.io
    Company Website
    Year Founded
    2013
    HQ Location
    Raleigh, North Carolina
    Twitter
    @pendoio
    20,019 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employe

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 19% Enterprise
Pendo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
86
Insights
77
Features
59
Analytics
57
Helpful
49
Cons
Missing Features
28
Learning Curve
26
Limitations
25
Learning Difficulty
22
Expensive
21
Pendo features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
8.7
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Pendo.io
Company Website
Year Founded
2013
HQ Location
Raleigh, North Carolina
Twitter
@pendoio
20,019 Twitter followers
LinkedIn® Page
www.linkedin.com
1,049 employees on LinkedIn®
(348)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Digital Adoption Platform software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chameleon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Features
    40
    Customer Support
    38
    Customization
    35
    Intuitive
    32
    Cons
    Learning Curve
    24
    Software Bugs
    18
    Limited Features
    10
    Complex Features
    9
    Lack of Integration
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chameleon features and usability ratings that predict user satisfaction
    8.0
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    8.6
    Text Bubble Walkthroughs
    Average: 9.0
    7.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @trychameleon
    629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chameleon is the AI-first product adoption platform for modern SaaS teams. Build tours, checklists, embeddables, and surveys instantly with Copilot—our AI that creates campaigns, audiences, and anal

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 31% Small-Business
Chameleon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Features
40
Customer Support
38
Customization
35
Intuitive
32
Cons
Learning Curve
24
Software Bugs
18
Limited Features
10
Complex Features
9
Lack of Integration
8
Chameleon features and usability ratings that predict user satisfaction
8.0
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
8.6
Text Bubble Walkthroughs
Average: 9.0
7.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@trychameleon
629 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
(3,792)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Digital Adoption Platform software
View top Consulting Services for Fin by Intercom
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
    • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
    • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    423
    Helpful
    407
    Features
    324
    Customer Support
    253
    Efficiency
    249
    Cons
    Missing Features
    148
    Limited Features
    122
    AI Limitations
    104
    Learning Curve
    104
    Expensive
    86
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fin by Intercom features and usability ratings that predict user satisfaction
    9.1
    User Segmentation
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    9.0
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,950 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin by Intercom is the best performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale. Key benefits

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI-powered customer support tool that provides automated responses to customer inquiries, reducing the workload for human agents.
  • Reviewers frequently mention the efficiency of Fin by Intercom in handling routine customer inquiries, its ability to pull content from various resources for accurate responses, and its adaptability to different conversations.
  • Users reported issues with Fin by Intercom's understanding of multiple languages, its struggle with complex issues requiring investigation, and the occasional provision of incorrect information to customers.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
423
Helpful
407
Features
324
Customer Support
253
Efficiency
249
Cons
Missing Features
148
Limited Features
122
AI Limitations
104
Learning Curve
104
Expensive
86
Fin by Intercom features and usability ratings that predict user satisfaction
9.1
User Segmentation
Average: 8.8
8.9
Ease of Use
Average: 9.0
9.0
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,953 Twitter followers
LinkedIn® Page
www.linkedin.com
1,950 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Userflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Easy Implementation
    2
    Customization
    1
    Flexibility
    1
    Cons
    Expensive
    1
    Missing Functionality
    1
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userflow features and usability ratings that predict user satisfaction
    8.6
    User Segmentation
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    9.8
    Text Bubble Walkthroughs
    Average: 9.0
    9.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userflow
    Company Website
    HQ Location
    San Francisco
    Twitter
    @userflow
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userflow is a Product Adoption Engine built for customer-obsessed SaaS teams running self-serve products. Many teams rely on engineering to ship in-app onboarding, announcements, and user education

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
Userflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Easy Implementation
2
Customization
1
Flexibility
1
Cons
Expensive
1
Missing Functionality
1
Poor Reporting
1
Userflow features and usability ratings that predict user satisfaction
8.6
User Segmentation
Average: 8.8
9.3
Ease of Use
Average: 9.0
9.8
Text Bubble Walkthroughs
Average: 9.0
9.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userflow
Company Website
HQ Location
San Francisco
Twitter
@userflow
1 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Implementation
    2
    Easy Setup
    2
    Customer Support
    1
    Customizability
    1
    Cons
    Compatibility Issues
    1
    Complexity
    1
    Not Intuitive
    1
    Poor User Experience
    1
    Software Glitches
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apty features and usability ratings that predict user satisfaction
    8.9
    User Segmentation
    Average: 8.8
    9.1
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.8
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apty
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apty is an enterprise-grade Digital Adoption Platform (DAP) built to work across your entire software stack—including custom apps. While other DAPs stop at tooltips and walkthroughs, Apty drives ex

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 36% Enterprise
Apty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Implementation
2
Easy Setup
2
Customer Support
1
Customizability
1
Cons
Compatibility Issues
1
Complexity
1
Not Intuitive
1
Poor User Experience
1
Software Glitches
1
Apty features and usability ratings that predict user satisfaction
8.9
User Segmentation
Average: 8.8
9.1
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.8
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Apty
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

    Users
    • Product Manager
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appcues Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Customer Support
    18
    Easy Setup
    17
    Easy Creation
    16
    Intuitive
    15
    Cons
    Limitations
    6
    Missing Features
    6
    Need for Improvement
    6
    Poor Customer Support
    5
    Poor UX
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appcues features and usability ratings that predict user satisfaction
    8.5
    User Segmentation
    Average: 8.8
    8.6
    Ease of Use
    Average: 9.0
    8.9
    Text Bubble Walkthroughs
    Average: 9.0
    8.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appcues
    Company Website
    Year Founded
    2013
    HQ Location
    Boston, MA
    Twitter
    @appcues
    5,142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appcues is the experience orchestration engine that transforms how customers engage with products—and how businesses drive outcomes. The platform helps you turn real-time customer behavior into aut

Users
  • Product Manager
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 33% Small-Business
Appcues Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Customer Support
18
Easy Setup
17
Easy Creation
16
Intuitive
15
Cons
Limitations
6
Missing Features
6
Need for Improvement
6
Poor Customer Support
5
Poor UX
5
Appcues features and usability ratings that predict user satisfaction
8.5
User Segmentation
Average: 8.8
8.6
Ease of Use
Average: 9.0
8.9
Text Bubble Walkthroughs
Average: 9.0
8.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Appcues
Company Website
Year Founded
2013
HQ Location
Boston, MA
Twitter
@appcues
5,142 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lemon Learning is a Digital Adoption Platform (DAP) that empowers millions users worldwide in their use of digital tools. Lemon Learning is like GPS navigation for any web-based software, whether mark

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 39% Enterprise
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lemon Learning features and usability ratings that predict user satisfaction
    9.7
    User Segmentation
    Average: 8.8
    9.8
    Ease of Use
    Average: 9.0
    9.7
    Text Bubble Walkthroughs
    Average: 9.0
    10.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Ottawa, Ontario
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lemon Learning is a Digital Adoption Platform (DAP) that empowers millions users worldwide in their use of digital tools. Lemon Learning is like GPS navigation for any web-based software, whether mark

Users
No information available
Industries
No information available
Market Segment
  • 39% Enterprise
  • 33% Mid-Market
Lemon Learning features and usability ratings that predict user satisfaction
9.7
User Segmentation
Average: 8.8
9.8
Ease of Use
Average: 9.0
9.7
Text Bubble Walkthroughs
Average: 9.0
10.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Ottawa, Ontario
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that p

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 75% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iorad features and usability ratings that predict user satisfaction
    5.0
    User Segmentation
    Average: 8.8
    9.3
    Ease of Use
    Average: 9.0
    8.8
    Text Bubble Walkthroughs
    Average: 9.0
    9.4
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iorad
    Year Founded
    2007
    HQ Location
    Boston, US
    Twitter
    @iorad
    1,179 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that p

Users
No information available
Industries
  • Computer Software
Market Segment
  • 75% Mid-Market
  • 17% Small-Business
iorad features and usability ratings that predict user satisfaction
5.0
User Segmentation
Average: 8.8
9.3
Ease of Use
Average: 9.0
8.8
Text Bubble Walkthroughs
Average: 9.0
9.4
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
iorad
Year Founded
2007
HQ Location
Boston, US
Twitter
@iorad
1,179 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

    Users
    No information available
    Industries
    • Computer Software
    • Automotive
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userlane features and usability ratings that predict user satisfaction
    9.2
    User Segmentation
    Average: 8.8
    8.9
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    9.0
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userlane
    Year Founded
    2016
    HQ Location
    Munich, Bavaria
    Twitter
    @UserlaneHQ
    7,358 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlane’s Digital Adoption Platform is designed to make any software application easy to use by guiding people through processes in real-time and offering on-demand support directly within applicatio

Users
No information available
Industries
  • Computer Software
  • Automotive
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Userlane features and usability ratings that predict user satisfaction
9.2
User Segmentation
Average: 8.8
8.9
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
9.0
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
Userlane
Year Founded
2016
HQ Location
Munich, Bavaria
Twitter
@UserlaneHQ
7,358 Twitter followers
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthro

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Inline Manual features and usability ratings that predict user satisfaction
    10.0
    User Segmentation
    Average: 8.8
    8.2
    Ease of Use
    Average: 9.0
    9.2
    Text Bubble Walkthroughs
    Average: 9.0
    8.9
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    London, United Kingdom
    Twitter
    @InlineManual
    1,172 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engage and support customers through in-app tutorials Inline Manual provides a service to guide, support and engage prospects and customers right within an application. Easily create product walkthro

Users
No information available
Industries
  • Computer Software
Market Segment
  • 48% Small-Business
  • 35% Mid-Market
Inline Manual features and usability ratings that predict user satisfaction
10.0
User Segmentation
Average: 8.8
8.2
Ease of Use
Average: 9.0
9.2
Text Bubble Walkthroughs
Average: 9.0
8.9
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
London, United Kingdom
Twitter
@InlineManual
1,172 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

    Users
    • Customer Success Manager
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Product Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Engagement
    7
    Customer Support
    7
    Features
    6
    Positive Experience
    5
    Cons
    Learning Curve
    6
    Time-Consuming
    6
    Complexity
    5
    Not Intuitive
    5
    Poor Reporting
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Product Experience features and usability ratings that predict user satisfaction
    8.2
    User Segmentation
    Average: 8.8
    7.7
    Ease of Use
    Average: 9.0
    8.5
    Text Bubble Walkthroughs
    Average: 9.0
    8.3
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,095 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your customers' digital product experience is key to unlocking value, driving adoption, and creating stickier experiences. Gainsight Product Experience (PX) offers personalized in-app engagements and

Users
  • Customer Success Manager
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Mid-Market
  • 20% Small-Business
Gainsight Product Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Engagement
7
Customer Support
7
Features
6
Positive Experience
5
Cons
Learning Curve
6
Time-Consuming
6
Complexity
5
Not Intuitive
5
Poor Reporting
4
Gainsight Product Experience features and usability ratings that predict user satisfaction
8.2
User Segmentation
Average: 8.8
7.7
Ease of Use
Average: 9.0
8.5
Text Bubble Walkthroughs
Average: 9.0
8.3
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,190 Twitter followers
LinkedIn® Page
www.linkedin.com
1,095 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and af

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpHero features and usability ratings that predict user satisfaction
    8.8
    User Segmentation
    Average: 8.8
    9.4
    Ease of Use
    Average: 9.0
    9.9
    Text Bubble Walkthroughs
    Average: 9.0
    9.1
    Audio-visual Walkthroughs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HelpHero
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @GetHelpHero
    34 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and af

Users
No information available
Industries
  • Computer Software
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
HelpHero features and usability ratings that predict user satisfaction
8.8
User Segmentation
Average: 8.8
9.4
Ease of Use
Average: 9.0
9.9
Text Bubble Walkthroughs
Average: 9.0
9.1
Audio-visual Walkthroughs
Average: 8.8
Seller Details
Seller
HelpHero
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@GetHelpHero
34 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®