Overall Satisfaction Score
97
The Top 20 Customer Success Software
Check out this list of the top Customer Success Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
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The Top 20 Customer Success Software
Top Industries of Reviewers:
Computer Software
59%
Information Technology and Services
26%
Marketing and Advertising
8%
Computer & Network Security
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.8
Meets Requirements
Average: 8.9
9.2
Ease of Doing Business With
Average: 8.0
9.6
Ease of Setup
Average: 8.7
8.6
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 7.5
8.9
Overall Satisfaction Score
89
Top Industries of Reviewers:
Computer Software
57%
Information Technology and Services
28%
Marketing and Advertising
12%
Education Management
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.2
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.0
9.3
Ease of Setup
Average: 8.7
7.6
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 7.5
8.1
Overall Satisfaction Score
79
Top Industries of Reviewers:
Computer Software
59%
Information Technology and Services
30%
Marketing and Advertising
6%
Telecommunications
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.7
Meets Requirements
Average: 8.9
8.9
Ease of Doing Business With
Average: 8.0
9.1
Ease of Setup
Average: 8.7
8.1
Quality of Support
Average: 9.3
8.9
Ease of Admin
Average: 7.5
7.7
Overall Satisfaction Score
78
Top Industries of Reviewers:
Computer Software
64%
Information Technology and Services
20%
Marketing and Advertising
14%
Financial Services
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.0
9.6
Ease of Setup
Average: 8.7
9.1
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 7.5
9.1
Overall Satisfaction Score
76
Top Industries of Reviewers:
Computer Software
44%
Information Technology and Services
34%
Consumer Services
11%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.7
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.0
9.0
Ease of Setup
Average: 8.7
8.4
Quality of Support
Average: 9.3
8.6
Ease of Admin
Average: 7.5
8.7
Overall Satisfaction Score
74
Top Industries of Reviewers:
Computer Software
59%
Information Technology and Services
31%
Financial Services
5%
Computer & Network Security
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.7
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.0
9.5
Ease of Setup
Average: 8.7
8.3
Quality of Support
Average: 9.3
9.3
Ease of Admin
Average: 7.5
8.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
58%
Information Technology and Services
30%
Telecommunications
7%
Internet
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.2
Meets Requirements
Average: 8.9
8.4
Ease of Doing Business With
Average: 8.0
8.3
Ease of Setup
Average: 8.7
7.8
Quality of Support
Average: 9.3
8.2
Ease of Admin
Average: 7.5
7.8
Overall Satisfaction Score
60
Top Industries of Reviewers:
Information Technology and Services
60%
Computer Software
20%
Food Production
10%
Hospital & Health Care
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.7
Meets Requirements
Average: 8.9
9.7
Ease of Doing Business With
Average: 8.0
10.0
Ease of Setup
Average: 8.7
9.9
Quality of Support
Average: 9.3
9.9
Ease of Admin
Average: 7.5
9.1
Overall Satisfaction Score
56
Top Industries of Reviewers:
Computer Software
47%
Marketing and Advertising
29%
Information Technology and Services
18%
Computer & Network Security
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.4
Meets Requirements
Average: 8.9
9.4
Ease of Doing Business With
Average: 8.0
10.0
Ease of Setup
Average: 8.7
9.6
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 7.5
9.6
Overall Satisfaction Score
55
Top Industries of Reviewers:
Computer Software
65%
Information Technology and Services
22%
Consumer Services
9%
Computer Networking
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.3
Meets Requirements
Average: 8.9
9.1
Ease of Doing Business With
Average: 8.0
9.8
Ease of Setup
Average: 8.7
8.8
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 7.5
9.5
Overall Satisfaction Score
52
Top Industries of Reviewers:
Computer Software
42%
Information Technology and Services
32%
Marketing and Advertising
18%
Logistics and Supply Chain
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.8
Meets Requirements
Average: 8.9
8.8
Ease of Doing Business With
Average: 8.0
9.5
Ease of Setup
Average: 8.7
8.1
Quality of Support
Average: 9.3
9.6
Ease of Admin
Average: 7.5
9.1
Overall Satisfaction Score
50
Top Industries of Reviewers:
Computer Software
49%
Information Technology and Services
29%
Marketing and Advertising
17%
Translation and Localization
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.6
Meets Requirements
Average: 8.9
9.4
Ease of Doing Business With
Average: 8.0
0.0
Ease of Setup
Average: 8.7
9.2
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 7.5
0.0
Overall Satisfaction Score
49
Top Industries of Reviewers:
Computer Software
61%
Information Technology and Services
32%
Market Research
5%
Financial Services
2%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.0
10.0
Ease of Setup
Average: 8.7
8.6
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 7.5
10.0
Overall Satisfaction Score
48
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
31%
Internet
19%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.7
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.0
9.9
Ease of Setup
Average: 8.7
8.7
Quality of Support
Average: 9.3
9.8
Ease of Admin
Average: 7.5
9.0
Overall Satisfaction Score
48
Top Industries of Reviewers:
Computer Software
53%
Information Technology and Services
30%
Internet
10%
Construction
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.9
Meets Requirements
Average: 8.9
9.4
Ease of Doing Business With
Average: 8.0
9.8
Ease of Setup
Average: 8.7
9.3
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 7.5
9.3
Overall Satisfaction Score
48
Top Industries of Reviewers:
Information Technology and Services
47%
Computer Software
33%
Marketing and Advertising
16%
Financial Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
9.0
Ease of Doing Business With
Average: 8.0
9.0
Ease of Setup
Average: 8.7
9.0
Quality of Support
Average: 9.3
9.4
Ease of Admin
Average: 7.5
9.0
Overall Satisfaction Score
44
Top Industries of Reviewers:
Computer Software
56%
Marketing and Advertising
33%
Information Technology and Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.7
Meets Requirements
Average: 8.9
9.2
Ease of Doing Business With
Average: 8.0
0.0
Ease of Setup
Average: 8.7
9.4
Quality of Support
Average: 9.3
10.0
Ease of Admin
Average: 7.5
0.0
Overall Satisfaction Score
42
Top Industries of Reviewers:
Computer Software
56%
Information Technology and Services
25%
Marketing and Advertising
13%
Computer & Network Security
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.1
Meets Requirements
Average: 8.9
8.7
Ease of Doing Business With
Average: 8.0
9.7
Ease of Setup
Average: 8.7
8.5
Quality of Support
Average: 9.3
9.2
Ease of Admin
Average: 7.5
9.0
Overall Satisfaction Score
40
Top Industries of Reviewers:
Computer Software
56%
Information Technology and Services
24%
Marketing and Advertising
14%
Financial Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
8.3
Meets Requirements
Average: 8.9
8.1
Ease of Doing Business With
Average: 8.0
8.6
Ease of Setup
Average: 8.7
8.2
Quality of Support
Average: 9.3
8.1
Ease of Admin
Average: 7.5
8.3
Overall Satisfaction Score
38
Top Industries of Reviewers:
Computer Software
55%
Information Technology and Services
27%
Computer & Network Security
9%
Consulting
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.0
9.6
Meets Requirements
Average: 8.9
8.9
Ease of Doing Business With
Average: 8.0
0.0
Ease of Setup
Average: 8.7
9.0
Quality of Support
Average: 9.3
9.5
Ease of Admin
Average: 7.5
0.0
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