Check out our list of free Customer Success Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
If you'd like to see more products and to evaluate additional feature options, compare all Customer Success Software to ensure you get the right product.
Vitally is the AI-powered Customer Success Platform built to help Customer Success teams, CS Ops leaders, and revenue-driven organizations deliver exceptional customer experiences, overcome challenges
Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. C


CustomerSuccessBox is an AI powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for
CustomerScore is an AI retention agent for SaaS teams. It finds where customers drop off and automatically builds and runs the playbooks to stop it. Most SaaS companies lose customers silently. The

From Onboarding to Professional Services and Success, post-sales teams are in constant dialogue with your customers. Touchpoints are fragmented, with colleagues working in system silos, driven by sepa
Cloud Coach is a project management tool that integrates with Salesforce to provide project planning, milestone tracking, resource management, and automation features. Reviewers frequently mention the efficiency and time-saving benefits of Cloud Coach, highlighting its robust integration with Salesforce, automation features, and the ability to streamline workflows and optimize resource use. Users mentioned that the interface of Cloud Coach can be overwhelming due to its many features, and the configuration and customization process can be demanding and time-consuming.
TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

Account Management Software Reimagined Prioritize customer retention. Accelerate revenue growth. Transform client relationships. Scale your team with ease. Kapta's software allows Account Management


Chargebee Retention automates customer retention for online subscription businesses by saving and preventing customer cancellations while helping merchants to learn, improve, and differentiate. As pio

We’re your go-to retention platform. Churnkey reduces churn, facilitates payments, and drives more revenue for companies built on recurring revenue like yours. Our platform makes it easy to quantify

CustomerSure, a UK-based leader in customer feedback, has empowered businesses for over 14 years with our award-winning platform. We simplify collecting Voice of the Customer (VoC) data via web, SMS,

Turf is an embeddable community platform that drives customer engagement through in-depth discussions between your users. The platform includes community forums, customer feedback boards, knowledge


Successifier is an AI-powered Customer Success platform designed for B2B SaaS companies to reduce customer churn, increase revenue retention, and scale CS operations. The platform combines predictive

CadenceCX is the operating system for Customer Success and Customer Experience leaders at SaaS companies. Not a team platform. Not another CRM. A personal command center built for the way CX leaders a
Churn Assassin helps B2B SaaS companies retain more customers by identifying churn risks before they escalate. Our platform monitors over 330 churn behaviors and provides real-time, actionable insight
Invent AI Assistants: Omnichannel AI Platform for Automated Customer Service, Voice & Chatbot Automation, and White‑Label Solutions Invent AI Assistants is a powerful omnichannel AI platform th