Best Customer Journey Analytics Tools - Page 3
Customer journey analytics software, also known as customer journey orchestration software, facilitates the management and automation of the customer experience across all possible channels. “Journey" is the operative word, as the software tracks, weaves together, and analyzes customer interactions across all channels so that businesses can react in real time and execute behavior-driven strategies.
With customer journey analytics software, companies can better understand their customers’ wants and needs to orchestrate and optimize customer interaction and engagement from start to finish. Customer journey analytics solutions fuse together customer behavioral data and multi- and omnichannel marketing strategies, to create a legitimate, actionable 360-degree view of customers. Customer journey analytics software equips businesses with the tools and strategy necessary to transform them from reactive, out-of-touch behemoths into focused, personalized, and efficient consumer-led organizations. Customer journey analytics software integrates with e-commerce, marketing, and sales solutions, to supplement and leverage the troves of customer data that businesses have amassed over time.
To qualify for inclusion in the Customer Journey Analytics category, a product must:
Best Customer Journey Analytics Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
HockeyStack is The Command Center™ for B2B Revenue Teams. HockeyStack enables marketing teams to drive pipeline efficiently and sales teams to close deals faster with modern attribution, holistic bu
- Computer Software
- Marketing and Advertising
- 58% Mid-Market
- 39% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Totango is the trusted Customer Success Platform for enterprises looking to drive growth and deliver exceptional customer value. Consisting of the Totango Customer Success, Unison Customer Intelligenc
- Customer Success Manager
- CSM
- Computer Software
- Information Technology and Services
- 58% Mid-Market
- 23% Small-Business
7,529 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Trendemon is a Web Personalization & Account-Based Orchestration solution – A goal-based journey orchestration platform is the main hub used to understand the customer journey and deliver personal
- Computer Software
- Computer & Network Security
- 52% Mid-Market
- 27% Enterprise
1,284 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Iterable is an AI-powered customer communication platform that combines real-time customer data with the ability to create experiences that activate customers across channels in record time. With inte
- Email Marketing Manager
- Lifecycle Marketing Manager
- Marketing and Advertising
- Health, Wellness and Fitness
- 55% Mid-Market
- 29% Small-Business
2,645 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, in
- 88% Small-Business
- 13% Mid-Market
503 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo
- Computer Software
- Information Technology and Services
- 60% Small-Business
- 26% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages
- Banking
- Telecommunications
- 47% Mid-Market
- 40% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Acoustic Content (formerly Content Hub) gives business owners the power to create iconic, robust and consistent brand experiences using cloud-based, cognitive content management capabilities. Marketin
- Marketing and Advertising
- Information Technology and Services
- 58% Small-Business
- 30% Mid-Market
66,413 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Webeyez is the secret weapon that online businesses use to immediately fix leaky funnels and grow revenue. The platform illuminates every step of the onsite consumer journey and uses machine learning
- 43% Small-Business
- 36% Mid-Market
93 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
RESTAURANT MARKETING PLATFORM CDP to collect, clean, and centralize guest data. AI-powered marketing automation and reputation management to fuel faster, more efficient growth.
- Restaurants
- 45% Small-Business
- 41% Mid-Market
1,843 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Salespanel is a marketing analytics, account intelligence, and first-party intent data tracking software for B2B businesses. In the cookieless tracking era, our product helps businesses identify prosp
- Marketing and Advertising
- 88% Small-Business
- 8% Mid-Market
149 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Solitics is the world-leading Customer Engagement Platform that enables B2C brands to automate real-time hyper-personalized journeys across their player lifecycle—from conversion to reactivation. Soli
- Financial Services
- Gambling & Casinos
- 74% Mid-Market
- 22% Small-Business
1 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionab
- Marketing Manager
- Marketing Specialist
- Marketing and Advertising
- Computer Software
- 50% Mid-Market
- 39% Small-Business
33,147 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Dataroid serves compa
- Banking
- Financial Services
- 66% Enterprise
- 18% Mid-Market
187 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page conten
- 53% Mid-Market
- 26% Enterprise
1,241 Twitter followers
