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Best Customer Journey Analytics Software for for Small Business - Page 2

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Customer Journey Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Customer Journey Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Customer Journey Analytics category.

In addition to qualifying for inclusion in the Customer Journey Analytics Software category, to qualify for inclusion in the Small Business Customer Journey Analytics Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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43 Listings in Small Business Customer Journey Analytics Available

(455)4.7 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

    Users
    • Web Analyst
    • Digital Analyst
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 49% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    26
    Analytics
    19
    Ease of Use
    19
    User Experience
    16
    Customer Understanding
    15
    Cons
    Limitations
    8
    Learning Curve
    6
    Limited Features
    6
    Missing Features
    6
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Contentsquare features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Journey Reporting
    Average: 8.5
    8.5
    Integrations
    Average: 8.4
    8.7
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,729 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,976 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

Users
  • Web Analyst
  • Digital Analyst
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 49% Enterprise
  • 29% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
26
Analytics
19
Ease of Use
19
User Experience
16
Customer Understanding
15
Cons
Limitations
8
Learning Curve
6
Limited Features
6
Missing Features
6
Steep Learning Curve
6
Contentsquare features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.8
Journey Reporting
Average: 8.5
8.5
Integrations
Average: 8.4
8.7
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,729 Twitter followers
LinkedIn® Page
www.linkedin.com
1,976 employees on LinkedIn®
(421)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Customer Journey Analytics software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 49% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Customer Engagement and Experience Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    189
    Customer Support
    132
    Helpful
    128
    Customer Engagement
    120
    Engagement
    118
    Cons
    Missing Features
    51
    Poor Customer Support
    39
    Limitations
    38
    Learning Curve
    36
    Delays
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Customer Engagement and Experience Platform features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Journey Reporting
    Average: 8.5
    8.3
    Integrations
    Average: 8.4
    8.1
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,856 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 25+ years of experience and a global presence across Asia, Europe, and the USA, Netcore Cloud is an AI-powered platform designed to transform customer experience and personalization in the w

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Financial Services
  • Insurance
Market Segment
  • 49% Mid-Market
  • 34% Enterprise
Netcore Customer Engagement and Experience Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
189
Customer Support
132
Helpful
128
Customer Engagement
120
Engagement
118
Cons
Missing Features
51
Poor Customer Support
39
Limitations
38
Learning Curve
36
Delays
35
Netcore Customer Engagement and Experience Platform features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Journey Reporting
Average: 8.5
8.3
Integrations
Average: 8.4
8.1
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,856 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®

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(1,074)4.5 out of 5
Optimized for quick response
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100% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact is a platform designed for managing affiliate campaigns, tracking performance, and handling various types of partnerships.
    • Users like Impact's user-friendly interface, advanced analytics, customizable workflows, and its ability to streamline partnership management, making it a powerful tool for optimizing performance marketing efforts.
    • Reviewers noted that some features of Impact are complicated or unused, and new users may find a learning curve when exploring all the functionalities available.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Affiliate Marketing
    88
    Helpful
    79
    Customer Support
    70
    User Interface
    66
    Cons
    Technical Issues
    54
    Payment Issues
    46
    Poor Customer Support
    35
    Complexity
    33
    Learning Curve
    33
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • impact.com features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Journey Reporting
    Average: 8.5
    7.9
    Integrations
    Average: 8.4
    8.1
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,945 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 73% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact is a platform designed for managing affiliate campaigns, tracking performance, and handling various types of partnerships.
  • Users like Impact's user-friendly interface, advanced analytics, customizable workflows, and its ability to streamline partnership management, making it a powerful tool for optimizing performance marketing efforts.
  • Reviewers noted that some features of Impact are complicated or unused, and new users may find a learning curve when exploring all the functionalities available.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Affiliate Marketing
88
Helpful
79
Customer Support
70
User Interface
66
Cons
Technical Issues
54
Payment Issues
46
Poor Customer Support
35
Complexity
33
Learning Curve
33
impact.com features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.9
Journey Reporting
Average: 8.5
7.9
Integrations
Average: 8.4
8.1
Trends Reporting
Average: 8.3
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,853 Twitter followers
LinkedIn® Page
www.linkedin.com
2,945 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acoustic Content (formerly Content Hub) gives business owners the power to create iconic, robust and consistent brand experiences using cloud-based, cognitive content management capabilities. Marketin

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acoustic Content Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    User Interface
    4
    AI Integration
    3
    Easy Creation
    3
    Integrations
    3
    Cons
    Expensive
    2
    High Complexity
    2
    Limited Customization
    2
    Error Handling
    1
    Integration Challenges
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acoustic Content features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Journey Reporting
    Average: 8.5
    8.9
    Integrations
    Average: 8.4
    9.4
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acoustic
    Year Founded
    2019
    HQ Location
    Conway, AR
    Twitter
    @GoAcoustic
    66,380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    645 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acoustic Content (formerly Content Hub) gives business owners the power to create iconic, robust and consistent brand experiences using cloud-based, cognitive content management capabilities. Marketin

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 30% Mid-Market
Acoustic Content Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
User Interface
4
AI Integration
3
Easy Creation
3
Integrations
3
Cons
Expensive
2
High Complexity
2
Limited Customization
2
Error Handling
1
Integration Challenges
1
Acoustic Content features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Journey Reporting
Average: 8.5
8.9
Integrations
Average: 8.4
9.4
Trends Reporting
Average: 8.3
Seller Details
Seller
Acoustic
Year Founded
2019
HQ Location
Conway, AR
Twitter
@GoAcoustic
66,380 Twitter followers
LinkedIn® Page
www.linkedin.com
645 employees on LinkedIn®
(2,385)4.0 out of 5
Optimized for quick response
View top Consulting Services for Salesforce Marketing Cloud Account Engagement
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Entry Level Price:$1,250.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It has never been more critical for sales and marketing teams to work together and drive growth efficiently. When sales and marketing teams are not aligned, they risk engaging the wrong leads, sending

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Marketing Cloud Account Engagement Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Automation
    67
    Integrations
    55
    Customer Engagement
    53
    Salesforce Integration
    48
    Cons
    Learning Curve
    57
    Expensive
    37
    Limitations
    36
    Steep Learning Curve
    36
    Learning Difficulty
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Marketing Cloud Account Engagement features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Journey Reporting
    Average: 8.5
    8.4
    Integrations
    Average: 8.4
    7.9
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It has never been more critical for sales and marketing teams to work together and drive growth efficiently. When sales and marketing teams are not aligned, they risk engaging the wrong leads, sending

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 31% Small-Business
Salesforce Marketing Cloud Account Engagement Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Automation
67
Integrations
55
Customer Engagement
53
Salesforce Integration
48
Cons
Learning Curve
57
Expensive
37
Limitations
36
Steep Learning Curve
36
Learning Difficulty
35
Salesforce Marketing Cloud Account Engagement features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.2
8.0
Journey Reporting
Average: 8.5
8.4
Integrations
Average: 8.4
7.9
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throug

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appier AIRIS (formerly Woopra) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    12
    Features
    11
    Ease of Use
    10
    Helpful
    9
    Insights Generation
    9
    Cons
    Not Intuitive
    5
    Integration Issues
    4
    Complex Setup
    3
    Lack of Information
    3
    Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appier AIRIS (formerly Woopra) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Journey Reporting
    Average: 8.5
    8.6
    Integrations
    Average: 8.4
    9.2
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appier
    Year Founded
    2012
    HQ Location
    Taipei, Taiwan
    Twitter
    @GoAppier
    1,231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    843 employees on LinkedIn®
    Ownership
    TYO: 4180
Product Description
How are these determined?Information
This description is provided by the seller.

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throug

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 34% Mid-Market
Appier AIRIS (formerly Woopra) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
12
Features
11
Ease of Use
10
Helpful
9
Insights Generation
9
Cons
Not Intuitive
5
Integration Issues
4
Complex Setup
3
Lack of Information
3
Limitations
3
Appier AIRIS (formerly Woopra) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Journey Reporting
Average: 8.5
8.6
Integrations
Average: 8.4
9.2
Trends Reporting
Average: 8.3
Seller Details
Seller
Appier
Year Founded
2012
HQ Location
Taipei, Taiwan
Twitter
@GoAppier
1,231 Twitter followers
LinkedIn® Page
www.linkedin.com
843 employees on LinkedIn®
Ownership
TYO: 4180
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Improve

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heap | by Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Insights
    27
    Results
    20
    Analytics
    18
    Positive Experience
    15
    Cons
    Limitations
    15
    Missing Features
    11
    Event Management
    10
    Learning Curve
    10
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heap | by Contentsquare features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Journey Reporting
    Average: 8.5
    8.9
    Integrations
    Average: 8.4
    8.7
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Heap
    Year Founded
    2013
    HQ Location
    San Francisco, CA
    Twitter
    @heap
    5,880 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Improve

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 35% Small-Business
Heap | by Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Insights
27
Results
20
Analytics
18
Positive Experience
15
Cons
Limitations
15
Missing Features
11
Event Management
10
Learning Curve
10
Limited Features
9
Heap | by Contentsquare features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Journey Reporting
Average: 8.5
8.9
Integrations
Average: 8.4
8.7
Trends Reporting
Average: 8.3
Seller Details
Seller
Heap
Year Founded
2013
HQ Location
San Francisco, CA
Twitter
@heap
5,880 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    6
    Efficiency Improvement
    6
    Efficiency
    5
    Fast Development
    5
    Cons
    Missing Features
    4
    Lack of Knowledge
    3
    Learning Curve
    3
    Poor Support
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Journey Reporting
    Average: 8.5
    9.2
    Integrations
    Average: 8.4
    7.9
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,946 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,520 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
6
Efficiency Improvement
6
Efficiency
5
Fast Development
5
Cons
Missing Features
4
Lack of Knowledge
3
Learning Curve
3
Poor Support
3
Steep Learning Curve
3
Pega Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.1
Journey Reporting
Average: 8.5
9.2
Integrations
Average: 8.4
7.9
Trends Reporting
Average: 8.3
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,946 Twitter followers
LinkedIn® Page
www.linkedin.com
5,520 employees on LinkedIn®
Ownership
NASDAQ:PEGA
By Zipy
(43)4.9 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zipy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Insights
    18
    Session Replay
    15
    Features
    13
    Issue Detection
    10
    Cons
    Missing Features
    9
    Filtering Issues
    5
    Inadequate Logging
    5
    Bug Issues
    4
    Difficult Filtering
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zipy features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Journey Reporting
    Average: 8.5
    9.1
    Integrations
    Average: 8.4
    9.3
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zipy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 26% Mid-Market
Zipy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Insights
18
Session Replay
15
Features
13
Issue Detection
10
Cons
Missing Features
9
Filtering Issues
5
Inadequate Logging
5
Bug Issues
4
Difficult Filtering
4
Zipy features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.1
Journey Reporting
Average: 8.5
9.1
Integrations
Average: 8.4
9.3
Trends Reporting
Average: 8.3
Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salespanel is a marketing analytics, account intelligence, and first-party intent data tracking software for B2B businesses. In the cookieless tracking era, our product helps businesses identify prosp

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 88% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salespanel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Personalization
    1
    Results
    1
    Simple
    1
    Cons
    Expensive
    1
    Plan Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salespanel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Journey Reporting
    Average: 8.5
    8.1
    Integrations
    Average: 8.4
    8.1
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Pune, IN
    Twitter
    @salespanel
    149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salespanel is a marketing analytics, account intelligence, and first-party intent data tracking software for B2B businesses. In the cookieless tracking era, our product helps businesses identify prosp

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 88% Small-Business
  • 8% Mid-Market
Salespanel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Personalization
1
Results
1
Simple
1
Cons
Expensive
1
Plan Limitations
1
Salespanel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.3
Journey Reporting
Average: 8.5
8.1
Integrations
Average: 8.4
8.1
Trends Reporting
Average: 8.3
Seller Details
Year Founded
2018
HQ Location
Pune, IN
Twitter
@salespanel
149 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors i

    Users
    • Marketing Manager
    • Head of CRM
    Industries
    • Gambling & Casinos
    • Marketing and Advertising
    Market Segment
    • 46% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Xtremepush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Helpful
    35
    Customer Support
    33
    Experience
    23
    Features
    22
    Cons
    Learning Curve
    18
    Missing Features
    17
    Campaign Issues
    15
    User Interface
    15
    Limited Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Xtremepush features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Journey Reporting
    Average: 8.5
    8.2
    Integrations
    Average: 8.4
    8.1
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Dublin
    Twitter
    @XtremePush
    11,384 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors i

Users
  • Marketing Manager
  • Head of CRM
Industries
  • Gambling & Casinos
  • Marketing and Advertising
Market Segment
  • 46% Mid-Market
  • 36% Small-Business
Xtremepush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Helpful
35
Customer Support
33
Experience
23
Features
22
Cons
Learning Curve
18
Missing Features
17
Campaign Issues
15
User Interface
15
Limited Features
13
Xtremepush features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.3
Journey Reporting
Average: 8.5
8.2
Integrations
Average: 8.4
8.1
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
2012
HQ Location
Dublin
Twitter
@XtremePush
11,384 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Factors.ai is an account intelligence, analytics & attribution platform that helps you build your sales pipeline by tapping into intent signals on your website, CRM, LinkedIn, & G2. Score &a

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Factors.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Customer Support
    31
    Insights
    31
    Analytics
    24
    Intent Data
    24
    Cons
    Lack of Information
    15
    Learning Curve
    14
    Not Intuitive
    14
    Data Management
    10
    Inaccurate Data
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Factors.AI features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Journey Reporting
    Average: 8.5
    8.0
    Integrations
    Average: 8.4
    8.0
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Stamford, US
    Twitter
    @factorsai
    189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Factors.ai is an account intelligence, analytics & attribution platform that helps you build your sales pipeline by tapping into intent signals on your website, CRM, LinkedIn, & G2. Score &a

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 42% Small-Business
Factors.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Customer Support
31
Insights
31
Analytics
24
Intent Data
24
Cons
Lack of Information
15
Learning Curve
14
Not Intuitive
14
Data Management
10
Inaccurate Data
10
Factors.AI features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.0
Journey Reporting
Average: 8.5
8.0
Integrations
Average: 8.4
8.0
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
2020
HQ Location
Stamford, US
Twitter
@factorsai
189 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(151)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Treasure Data is a comprehensive enterprise customer data platform (CDP) solution designed to assist organizations in harnessing the full potential of their customer data. By integrating both batch an

    Users
    • Data Engineer
    Industries
    • Marketing and Advertising
    • Food & Beverages
    Market Segment
    • 38% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Treasure Data Customer Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Platform Integration
    10
    Integrations
    7
    Customer Support
    6
    Easy Integration
    6
    Cons
    Learning Curve
    7
    Expensive
    6
    Integration Issues
    5
    Complexity
    3
    Integration Challenges
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Treasure Data Customer Data Platform features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Journey Reporting
    Average: 8.5
    9.2
    Integrations
    Average: 8.4
    8.3
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Mountain View, CA
    Twitter
    @treasuredata
    8,060 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    489 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Treasure Data is a comprehensive enterprise customer data platform (CDP) solution designed to assist organizations in harnessing the full potential of their customer data. By integrating both batch an

Users
  • Data Engineer
Industries
  • Marketing and Advertising
  • Food & Beverages
Market Segment
  • 38% Enterprise
  • 37% Mid-Market
Treasure Data Customer Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Platform Integration
10
Integrations
7
Customer Support
6
Easy Integration
6
Cons
Learning Curve
7
Expensive
6
Integration Issues
5
Complexity
3
Integration Challenges
3
Treasure Data Customer Data Platform features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Journey Reporting
Average: 8.5
9.2
Integrations
Average: 8.4
8.3
Trends Reporting
Average: 8.3
Seller Details
Company Website
Year Founded
2011
HQ Location
Mountain View, CA
Twitter
@treasuredata
8,060 Twitter followers
LinkedIn® Page
www.linkedin.com
489 employees on LinkedIn®
(348)4.1 out of 5
View top Consulting Services for Adobe Campaign
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adobe Campaign is a set of solutions that help you personalize and deliver campaigns across all your online and offline channels.

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 35% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Adobe Campaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Marketing
    3
    Analytics
    2
    Marketing Efficiency
    2
    Reporting Features
    2
    Sales Management
    2
    Cons
    Expensive
    2
    Learning Curve
    2
    Not Intuitive
    2
    Complex Navigation
    1
    Expensive Pricing
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adobe Campaign features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Journey Reporting
    Average: 8.5
    8.2
    Integrations
    Average: 8.4
    8.1
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    973,885 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42,285 employees on LinkedIn®
    Ownership
    NASDAQ:ADBE
Product Description
How are these determined?Information
This description is provided by the seller.

Adobe Campaign is a set of solutions that help you personalize and deliver campaigns across all your online and offline channels.

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 35% Small-Business
  • 32% Mid-Market
Adobe Campaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Marketing
3
Analytics
2
Marketing Efficiency
2
Reporting Features
2
Sales Management
2
Cons
Expensive
2
Learning Curve
2
Not Intuitive
2
Complex Navigation
1
Expensive Pricing
1
Adobe Campaign features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Journey Reporting
Average: 8.5
8.2
Integrations
Average: 8.4
8.1
Trends Reporting
Average: 8.3
Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,885 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
(1,017)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Totango is the trusted Customer Success Platform for enterprises looking to drive growth and deliver exceptional customer value. Consisting of the Totango Customer Success, Unison Customer Intelligenc

    Users
    • Customer Success Manager
    • CSM
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Totango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    191
    Helpful
    93
    Positive Experience
    74
    Customer Support
    64
    Customization
    64
    Cons
    Learning Curve
    67
    Limitations
    64
    Integration Issues
    54
    Missing Features
    52
    Lack of Integration
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Totango features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Journey Reporting
    Average: 8.5
    7.9
    Integrations
    Average: 8.4
    7.9
    Trends Reporting
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Totango
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @Totango
    7,529 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Totango is the trusted Customer Success Platform for enterprises looking to drive growth and deliver exceptional customer value. Consisting of the Totango Customer Success, Unison Customer Intelligenc

Users
  • Customer Success Manager
  • CSM
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 23% Small-Business
Totango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
191
Helpful
93
Positive Experience
74
Customer Support
64
Customization
64
Cons
Learning Curve
67
Limitations
64
Integration Issues
54
Missing Features
52
Lack of Integration
42
Totango features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.1
Journey Reporting
Average: 8.5
7.9
Integrations
Average: 8.4
7.9
Trends Reporting
Average: 8.3
Seller Details
Seller
Totango
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@Totango
7,529 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®