Best CRM Software - Page 6
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, tak
- Business Development Manager
- Information Technology and Services
- Computer Software
- 71% Small-Business
- 25% Mid-Market
53,466 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ePROMIS is a leading global enterprise ERP, HCM, CRM and other business management software solution provider to multiple verticals & industries. ePROMIS ERP - The Next-Gen customizable ERP solut
- IT Manager
- Construction
- 64% Enterprise
- 38% Mid-Market
1,327 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and ca
- Account Executive
- Account Manager
- Information Technology and Services
- Computer Software
- 40% Mid-Market
- 30% Small-Business
14,039,026 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Empower your sales team to generate predictable revenue with more automation and less time-sucking task work! Pipeline is a modern sales CRM that grows with your business, effortlessly advancing le
- Account Manager
- President
- Construction
- Marketing and Advertising
- 65% Small-Business
- 26% Mid-Market
2,932 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Resco helps the world work better outside the office by making it simple to build complex mobile experiences for frontline workers. The company’s low-code tools and solutions enable organizations
- Information Technology and Services
- 45% Mid-Market
- 36% Small-Business
1,477 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and r
- Owner
- CEO
- Marketing and Advertising
- Health, Wellness and Fitness
- 89% Small-Business
- 10% Mid-Market
33,756 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Maple CRM is a cloud based customer relationship management software focusing on small and medium companies to manage their sales, order and service management functions. Maple CRM is empowered with
- Consumer Services
- Consulting
- 64% Small-Business
- 32% Mid-Market
60 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitiv
- 70% Small-Business
- 20% Mid-Market
671 Twitter followers
- Overview
- User Satisfaction
- Seller Details
In Mind Cloud Digital Sales Platform has been acquired by Zilliant (www.zilliant.com). Zilliant helps companies unlock the power of pricing by putting pricing at the heart of every business. Zillian
- Information Technology and Services
- Mechanical or Industrial Engineering
- 47% Small-Business
- 37% Enterprise
3,447 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Every software system has databases. These databases are often static, giving organizations that work with these standard solutions functionalities that they are not using and functions they can't cha
- Insurance
- Financial Services
- 60% Small-Business
- 37% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ultra-Staff EDGE, developed by Automated Business Designs Inc., is a leading staffing software solution that offers a full-featured experience at the entry or enterprise level. Designed for temporary,
- Staffing and Recruiting
- 48% Small-Business
- 36% Mid-Market
1,197 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of co
- Marketing and Advertising
- Computer Software
- 81% Small-Business
- 13% Mid-Market
6,445 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly hel
- Owner
- President
- Marketing and Advertising
- Information Technology and Services
- 73% Small-Business
- 21% Mid-Market
6,711 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
As the technology pioneer for private capital markets, Altvia is at the forefront of driving innovation that empowers GPs to deliver a best-in-class LP experience. Altvia's purpose-built and fully int
- Financial Services
- Venture Capital & Private Equity
- 79% Small-Business
- 14% Mid-Market
316 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively re
- Information Technology and Services
- Construction
- 53% Small-Business
- 43% Mid-Market
15,518 Twitter followers
