Best CRM Software with Standalone Capabilities

Below are the top-rated CRM Software with Standalone capabilities, as verified by G2’s Research team. Real users have identified Standalone as an important function of CRM Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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426 Listings in CRM Available
(2,330)4.3 out of 5
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30% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    382
    Features
    176
    Simple
    148
    Intuitive
    147
    Helpful
    143
    Cons
    Missing Features
    157
    Limited Features
    94
    Learning Curve
    82
    Expensive
    64
    Limited Customization
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    13,651 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
382
Features
176
Simple
148
Intuitive
147
Helpful
143
Cons
Missing Features
157
Limited Features
94
Learning Curve
82
Expensive
64
Limited Customization
62
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.2
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
13,651 Twitter followers
LinkedIn® Page
www.linkedin.com
966 employees on LinkedIn®
(1,626)4.7 out of 5
Optimized for quick response
6th Easiest To Use in CRM software
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20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM designed to integrate email, phone, and SMS communication, allowing sales teams to work quickly and efficiently.
    • Reviewers appreciate the intuitive interface, the integrated communication features, and the quick lead entry and update times, which enhance productivity and streamline sales processes.
    • Users mentioned issues with the mobile app crashing, occasional glitches in receiving calls, and a desire for more robust and customizable reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    798
    Helpful
    443
    Features
    442
    Intuitive
    374
    Simple
    349
    Cons
    Missing Features
    278
    Call Issues
    195
    Limited Features
    150
    Lead Management
    98
    Limited Options
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,433 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM designed to integrate email, phone, and SMS communication, allowing sales teams to work quickly and efficiently.
  • Reviewers appreciate the intuitive interface, the integrated communication features, and the quick lead entry and update times, which enhance productivity and streamline sales processes.
  • Users mentioned issues with the mobile app crashing, occasional glitches in receiving calls, and a desire for more robust and customizable reporting features.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
798
Helpful
443
Features
442
Intuitive
374
Simple
349
Cons
Missing Features
278
Call Issues
195
Limited Features
150
Lead Management
98
Limited Options
95
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,433 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®

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Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 89% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Simple
    94
    Features
    83
    User Interface
    76
    Intuitive
    75
    Cons
    Missing Features
    86
    Integration Issues
    52
    Limited Features
    47
    Limited Integrations
    44
    Limited Functionality
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 89% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Simple
94
Features
83
User Interface
76
Intuitive
75
Cons
Missing Features
86
Integration Issues
52
Limited Features
47
Limited Integrations
44
Limited Functionality
36
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,190 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(918)4.6 out of 5
Optimized for quick response
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Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    185
    Features
    88
    Customizability
    87
    Automation
    79
    Integrations
    78
    Cons
    Missing Features
    71
    Limited Features
    49
    Integration Issues
    40
    Limited Customization
    37
    Learning Curve
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
185
Features
88
Customizability
87
Automation
79
Integrations
78
Cons
Missing Features
71
Limited Features
49
Integration Issues
40
Limited Customization
37
Learning Curve
35
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,916 employees on LinkedIn®
By SAP
(863)4.1 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Analytics
    40
    Features
    40
    Feature Richness
    33
    Integrations
    31
    Cons
    Learning Curve
    46
    Expensive
    29
    Slow Loading
    21
    Limited Customization
    18
    Slow Performance
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Workflow Capability
    Average: 8.5
    8.2
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,752 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Analytics
40
Features
40
Feature Richness
33
Integrations
31
Cons
Learning Curve
46
Expensive
29
Slow Loading
21
Limited Customization
18
Slow Performance
16
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.2
Workflow Capability
Average: 8.5
8.2
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,752 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
(1,207)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    297
    Helpful
    152
    Features
    142
    Customer Support
    129
    Contact Management
    109
    Cons
    Missing Features
    147
    Limited Features
    87
    Learning Curve
    60
    Limited Functionality
    53
    Email Management
    51
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,818 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
297
Helpful
152
Features
142
Customer Support
129
Contact Management
109
Cons
Missing Features
147
Limited Features
87
Learning Curve
60
Limited Functionality
53
Email Management
51
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.8
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,818 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®
By Zoho
(2,737)4.1 out of 5
Optimized for quick response
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50% off: $7/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that allows users to manage contacts, leads, and sales processes efficiently, with customization options and integration capabilities.
    • Reviewers like the intuitive interface, the ability to customize workflows, the integration with other tools, and the detailed reporting and analytics module that aids in decision making.
    • Users mentioned issues such as occasional technical glitches, a steep learning curve for advanced features, limitations in reporting functionality, and slow system loading speed when working with large databases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    158
    Features
    112
    Integrations
    82
    Lead Management
    76
    Easy Integrations
    66
    Cons
    Learning Curve
    45
    Missing Features
    43
    Integration Issues
    32
    Poor Customer Support
    31
    Slow Loading
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.1
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that allows users to manage contacts, leads, and sales processes efficiently, with customization options and integration capabilities.
  • Reviewers like the intuitive interface, the ability to customize workflows, the integration with other tools, and the detailed reporting and analytics module that aids in decision making.
  • Users mentioned issues such as occasional technical glitches, a steep learning curve for advanced features, limitations in reporting functionality, and slow system loading speed when working with large databases.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
158
Features
112
Integrations
82
Lead Management
76
Easy Integrations
66
Cons
Learning Curve
45
Missing Features
43
Integration Issues
32
Poor Customer Support
31
Slow Loading
31
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.1
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,190 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
(380)4.7 out of 5
3rd Easiest To Use in CRM software
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20% off: $16.80-$60 per user per month.
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

    Users
    • Director
    • Owner
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Capsule CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Customer Support
    73
    Simplicity
    70
    Task Management
    58
    Integration
    52
    Cons
    Missing Features
    42
    Integration Issues
    20
    Limited Customization
    20
    Email Issues
    19
    Incomplete Information
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Capsule CRM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Manchester, GB
    Twitter
    @CapsuleCRM
    5,349 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

Users
  • Director
  • Owner
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
Capsule CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Customer Support
73
Simplicity
70
Task Management
58
Integration
52
Cons
Missing Features
42
Integration Issues
20
Limited Customization
20
Email Issues
19
Incomplete Information
14
Capsule CRM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
Manchester, GB
Twitter
@CapsuleCRM
5,349 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshsales is a CRM tool that provides basic functions, customizable pipelines, and allows users to manage multiple sales processes or teams.
    • Reviewers frequently mention the user-friendly interface, the ability to customize deals and fields, and the responsive customer support as key benefits of Freshsales.
    • Reviewers noted issues with the reporting functionality, lack of advanced dashboard features, and difficulties with integration and configuration settings as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Features
    71
    Helpful
    55
    Customer Support
    54
    Intuitive
    42
    Cons
    Missing Features
    47
    Learning Curve
    30
    Limited Features
    27
    Limitations
    25
    Poor Customer Support
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.9
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshsales is a CRM tool that provides basic functions, customizable pipelines, and allows users to manage multiple sales processes or teams.
  • Reviewers frequently mention the user-friendly interface, the ability to customize deals and fields, and the responsive customer support as key benefits of Freshsales.
  • Reviewers noted issues with the reporting functionality, lack of advanced dashboard features, and difficulties with integration and configuration settings as drawbacks of the product.
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Features
71
Helpful
55
Customer Support
54
Intuitive
42
Cons
Missing Features
47
Learning Curve
30
Limited Features
27
Limitations
25
Poor Customer Support
21
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.9
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,854 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
By folk
(264)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 3000+ award-winning service businesses around the world. folk does t

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • folk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Contact Management
    91
    LinkedIn Integration
    73
    Simple
    72
    User Interface
    63
    Cons
    Missing Features
    89
    Limited Features
    53
    Integration Issues
    32
    Email Management
    28
    Limited Customization
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • folk features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow Capability
    Average: 8.5
    8.6
    Contact & Account Management
    Average: 8.7
    8.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    folk
    Year Founded
    2020
    HQ Location
    Distributed Team, FR
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 3000+ award-winning service businesses around the world. folk does t

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
folk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Contact Management
91
LinkedIn Integration
73
Simple
72
User Interface
63
Cons
Missing Features
89
Limited Features
53
Integration Issues
32
Email Management
28
Limited Customization
26
folk features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow Capability
Average: 8.5
8.6
Contact & Account Management
Average: 8.7
8.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
folk
Year Founded
2020
HQ Location
Distributed Team, FR
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creatio is a global vendor of a one unified platform designed to streamline industry workflows and CRM for large organizations. With no-code technology, processes can be customized and scaled effortl

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creatio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Customizability
    26
    Features
    22
    Customization
    21
    Automation
    20
    Cons
    Limited Features
    14
    Missing Features
    14
    Learning Curve
    10
    Complexity
    8
    Limited Options
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creatio features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creatio
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, Massachusetts
    Twitter
    @Creatio_Global
    4,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    864 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creatio is a global vendor of a one unified platform designed to streamline industry workflows and CRM for large organizations. With no-code technology, processes can be customized and scaled effortl

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
Creatio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Customizability
26
Features
22
Customization
21
Automation
20
Cons
Limited Features
14
Missing Features
14
Learning Curve
10
Complexity
8
Limited Options
8
Creatio features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.0
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Creatio
Company Website
Year Founded
2014
HQ Location
Boston, Massachusetts
Twitter
@Creatio_Global
4,032 Twitter followers
LinkedIn® Page
www.linkedin.com
864 employees on LinkedIn®
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Less Annoying CRM is a simple CRM built from the ground up for small businesses looking for easy contact management at an affordable price. Manage your contacts, leads, notes, calendar, to-do’s, and m

    Users
    • Owner
    • President
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 89% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Less Annoying CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Customer Support
    25
    Simplicity
    18
    Easy Customization
    15
    User-Friendly
    14
    Cons
    Missing Features
    15
    Integration Issues
    5
    CRM Issues
    4
    Data Entry
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Less Annoying CRM features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.6
    Contact & Account Management
    Average: 8.7
    9.1
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    St. Louis, MO
    Twitter
    @LessAnnoyingCRM
    1,142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Less Annoying CRM is a simple CRM built from the ground up for small businesses looking for easy contact management at an affordable price. Manage your contacts, leads, notes, calendar, to-do’s, and m

Users
  • Owner
  • President
Industries
  • Insurance
  • Financial Services
Market Segment
  • 89% Small-Business
  • 8% Mid-Market
Less Annoying CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Customer Support
25
Simplicity
18
Easy Customization
15
User-Friendly
14
Cons
Missing Features
15
Integration Issues
5
CRM Issues
4
Data Entry
3
Limited Features
3
Less Annoying CRM features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.6
Contact & Account Management
Average: 8.7
9.1
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Company Website
Year Founded
2009
HQ Location
St. Louis, MO
Twitter
@LessAnnoyingCRM
1,142 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely d

    Users
    • Founder
    • Director
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 53% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kylas Sales CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    User-Friendly
    37
    Easy Customization
    35
    Lead Management
    35
    Customer Support
    33
    Cons
    Bugs
    12
    Missing Features
    12
    Expensive
    11
    Limited Customization
    10
    Feature Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kylas Sales CRM features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.5
    Contact & Account Management
    Average: 8.7
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Pune, Maharashtra
    Twitter
    @Kylas90134359
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely d

Users
  • Founder
  • Director
Industries
  • Education Management
  • Financial Services
Market Segment
  • 53% Small-Business
  • 46% Mid-Market
Kylas Sales CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
User-Friendly
37
Easy Customization
35
Lead Management
35
Customer Support
33
Cons
Bugs
12
Missing Features
12
Expensive
11
Limited Customization
10
Feature Issues
8
Kylas Sales CRM features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.5
Contact & Account Management
Average: 8.7
9.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Pune, Maharashtra
Twitter
@Kylas90134359
20 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
(193)4.7 out of 5
7th Easiest To Use in CRM software
Save to My Lists
33% off: $9.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnePageCRM is a simple & easy-to-use CRM for small and medium-sized businesses. In 2024, Forbes Advisor recognized it as one of the Best Simple CRM systems. Used in over 80 countries, OnePageCRM

    Users
    • Founder
    • Managing Director
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnePageCRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Simple
    48
    Helpful
    34
    Customer Support
    32
    CRM Integration
    29
    Cons
    Missing Features
    20
    Poor Integration
    12
    Integration Issues
    11
    Limited Customization
    10
    Lack of Integrations
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnePageCRM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Galway, Ireland
    Twitter
    @OnePageCRM
    3,974 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
    Phone
    +1 (646) 762 1303
Product Description
How are these determined?Information
This description is provided by the seller.

OnePageCRM is a simple & easy-to-use CRM for small and medium-sized businesses. In 2024, Forbes Advisor recognized it as one of the Best Simple CRM systems. Used in over 80 countries, OnePageCRM

Users
  • Founder
  • Managing Director
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
OnePageCRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Simple
48
Helpful
34
Customer Support
32
CRM Integration
29
Cons
Missing Features
20
Poor Integration
12
Integration Issues
11
Limited Customization
10
Lack of Integrations
9
OnePageCRM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Year Founded
2010
HQ Location
Galway, Ireland
Twitter
@OnePageCRM
3,974 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Phone
+1 (646) 762 1303
(145)4.7 out of 5
2nd Easiest To Use in CRM software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floww.ai is an GenAI powered software suite enabling High Velocity sales for B2C & B2B2C businesses. Floww.ai’s integrated sales platform offers Sales Execution CRM, NoCode Instant Analytics, Ma

    Users
    • Business Development Manager
    Industries
    • Education Management
    • E-Learning
    Market Segment
    • 50% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floww.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    103
    Intuitive
    34
    User-Friendly
    31
    Lead Management
    28
    Simple
    25
    Cons
    Missing Features
    18
    Lead Management Issues
    16
    Lead Management
    13
    Incomplete Information
    12
    Call Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floww.ai features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.7
    9.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floww.ai
    Year Founded
    2023
    HQ Location
    Hyderabad, Telangana
    Twitter
    @letsflowwai
    93 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floww.ai is an GenAI powered software suite enabling High Velocity sales for B2C & B2B2C businesses. Floww.ai’s integrated sales platform offers Sales Execution CRM, NoCode Instant Analytics, Ma

Users
  • Business Development Manager
Industries
  • Education Management
  • E-Learning
Market Segment
  • 50% Enterprise
  • 37% Mid-Market
Floww.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
103
Intuitive
34
User-Friendly
31
Lead Management
28
Simple
25
Cons
Missing Features
18
Lead Management Issues
16
Lead Management
13
Incomplete Information
12
Call Issues
11
Floww.ai features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.3
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.7
9.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Floww.ai
Year Founded
2023
HQ Location
Hyderabad, Telangana
Twitter
@letsflowwai
93 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®