Best Conversation Intelligence Software - Page 12

JJ
Researched and written by Julie Jung

Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.

Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.

To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:

Transcribe calls into text and data that can be searched and analyzed
Analyze the transcription of a call and identify keywords, themes, and possible action items
Provide statics of a conversation including talk ratios, customer interactivity, and total call duration

Best Conversation Intelligence Software At A Glance

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174 Listings in Conversation Intelligence Available
Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringly.io is an AI phone agent that automates customer support for e-commerce stores. With the power of AI, Ringly.io handles all of your phone calls, making sure no call goes unanswered. Settin

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  • User Satisfaction
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  • Ringly.io features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    Ringly
    Year Founded
    2024
    HQ Location
    Rotterdam, NL
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringly.io is an AI phone agent that automates customer support for e-commerce stores. With the power of AI, Ringly.io handles all of your phone calls, making sure no call goes unanswered. Settin

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Ringly.io features and usability ratings that predict user satisfaction
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No information available
Seller Details
Seller
Ringly
Year Founded
2024
HQ Location
Rotterdam, NL
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Ask AI revolutionizes sales team coaching by leveraging advanced artificial intelligence to capture, transcribe, and analyze sales conversations. Our platform provides actionable insights, AI-ge

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    Industries
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  • Sales Ask features and usability ratings that predict user satisfaction
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  • Seller Details
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Ask AI revolutionizes sales team coaching by leveraging advanced artificial intelligence to capture, transcribe, and analyze sales conversations. Our platform provides actionable insights, AI-ge

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Sales Ask features and usability ratings that predict user satisfaction
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Seller Details
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®

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  • Overview
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  • Product Description
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    This description is provided by the seller.

    Samu.ai desbloquea el potencial de los equipos de ventas. Samu graba, transcribe y analiza las videollamadas de los equipos de venta, creando información valiosa no solo para líderes de ventas sino pa

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  • Seller Details
    Seller
    Samu.ai
    Year Founded
    2023
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Samu.ai desbloquea el potencial de los equipos de ventas. Samu graba, transcribe y analiza las videollamadas de los equipos de venta, creando información valiosa no solo para líderes de ventas sino pa

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
samu.ai features and usability ratings that predict user satisfaction
0.0
No information available
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0.0
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Seller Details
Seller
Samu.ai
Year Founded
2023
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sedric is an AI-driven compliance and risk management platform designed to help regulated businesses monitor, detect, and manage compliance risks in real time. With cutting-edge artificial intelligenc

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Sedric features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    Sedric
    Year Founded
    2020
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sedric is an AI-driven compliance and risk management platform designed to help regulated businesses monitor, detect, and manage compliance risks in real time. With cutting-edge artificial intelligenc

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Sedric features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
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0.0
No information available
Seller Details
Seller
Sedric
Year Founded
2020
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empower your revenue teams with Spotlight.ai, the autonomous deal execution platform built specifically for Revenue, Business Value, and RevOps leaders who need to scale with precision and confidence.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Small-Business
    • 45% Mid-Market
  • Pros and Cons
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  • Spotlight.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Salesforce Integration
    5
    Automation
    3
    Easy Implementation
    3
    Cons
    Integration Issues
    2
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  • Spotlight.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
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  • Seller Details
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  • Seller Details
    Company Website
    HQ Location
    Boston, US
    Twitter
    @Spotlightai_X
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empower your revenue teams with Spotlight.ai, the autonomous deal execution platform built specifically for Revenue, Business Value, and RevOps leaders who need to scale with precision and confidence.

Users
No information available
Industries
No information available
Market Segment
  • 55% Small-Business
  • 45% Mid-Market
Spotlight.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Salesforce Integration
5
Automation
3
Easy Implementation
3
Cons
Integration Issues
2
Spotlight.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
HQ Location
Boston, US
Twitter
@Spotlightai_X
3 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Teldrip is the recognized leader in Conversation Intelligence AI that enables marketing, e-commerce, and contact center teams to drive efficient and profitable revenue growth.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
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  • Seller Details
    Seller
    Teldrip
    Year Founded
    2024
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Teldrip is the recognized leader in Conversation Intelligence AI that enables marketing, e-commerce, and contact center teams to drive efficient and profitable revenue growth.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Teldrip features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Teldrip
Year Founded
2024
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twine is an AI-powered software company headquartered in Sydney, Australia that helps product and go-to-market teams turn customer conversations into company-wide action. Founded with the mission to b

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Twine features and usability ratings that predict user satisfaction
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  • Seller Details
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  • Seller Details
    Seller
    Twine AI
    Year Founded
    2024
    HQ Location
    Sydney, AU
    Twitter
    @twineai
    12 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twine is an AI-powered software company headquartered in Sydney, Australia that helps product and go-to-market teams turn customer conversations into company-wide action. Founded with the mission to b

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Twine features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Twine AI
Year Founded
2024
HQ Location
Sydney, AU
Twitter
@twineai
12 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A video-first emotionally intelligent Virtual Assistant for B2B Sales teams, that reduces admin tasks & enables sales teams to understand intent & behavior using emotion & engagement cues.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Virtual Meetings Pro features and usability ratings that predict user satisfaction
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  • Seller Details
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  • Seller Details
    Year Founded
    2021
    HQ Location
    Mumbai, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A video-first emotionally intelligent Virtual Assistant for B2B Sales teams, that reduces admin tasks & enables sales teams to understand intent & behavior using emotion & engagement cues.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Virtual Meetings Pro features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Mumbai, Maharashtra
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wonderway Coach employs AI to provide sales reps with expert feedback on every call, akin to having a dedicated manager for each rep.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • wonderway features and usability ratings that predict user satisfaction
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  • Seller Details
    Year Founded
    2019
    HQ Location
    Berlin, Berlin
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wonderway Coach employs AI to provide sales reps with expert feedback on every call, akin to having a dedicated manager for each rep.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
wonderway features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Berlin, Berlin
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®