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Best Communication Platform as a Service (cPaaS) Platforms - Page 5

Adam Crivello
AC
Researched and written by Adam Crivello

Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.

cPaaS allows developers to implement functionality beyond basic communications, such as multi-factor authentication (MFA) via texts and emails. These tools are often associated with VoIP, or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.

To qualify for inclusion in the Communication Platforms as a Service (cPaaS) category, a product must:

Host APIs allowing developers to integrate communication functionalities in their apps
Provide documentation around API interactions and extensibility

Best Communication Platform as a Service (cPaaS) Platforms At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
217 Listings in Communication Platform as a Service Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

    Users
    • Consultant
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BlackBerry UEM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Security
    5
    Easy Access
    4
    File Sharing
    4
    Intuitive
    4
    Cons
    Expensive
    4
    Missing Features
    3
    Outdated Technology
    3
    Poor Interface
    3
    Poor Interface Design
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BlackBerry UEM features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1984
    HQ Location
    Waterloo, Ontario
    Twitter
    @BlackBerry
    3,828,058 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,844 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your secu

Users
  • Consultant
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 27% Small-Business
BlackBerry UEM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Security
5
Easy Access
4
File Sharing
4
Intuitive
4
Cons
Expensive
4
Missing Features
3
Outdated Technology
3
Poor Interface
3
Poor Interface Design
3
BlackBerry UEM features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
1984
HQ Location
Waterloo, Ontario
Twitter
@BlackBerry
3,828,058 Twitter followers
LinkedIn® Page
www.linkedin.com
2,844 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Ou

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Messangi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    5
    Easy Integrations
    5
    Integrations
    5
    Personalization
    5
    Cons
    Challenging Reporting
    1
    Complex Setup
    1
    Dashboard Issues
    1
    Difficult Setup
    1
    Inadequate Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Messangi features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease Of Integration
    Average: 8.8
    9.8
    Professional Support
    Average: 8.7
    9.1
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Messangi
    Year Founded
    2001
    HQ Location
    Miami, Florida
    Twitter
    @messangi
    817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Ou

Users
No information available
Industries
No information available
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
Messangi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
5
Easy Integrations
5
Integrations
5
Personalization
5
Cons
Challenging Reporting
1
Complex Setup
1
Dashboard Issues
1
Difficult Setup
1
Inadequate Reporting
1
Messangi features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease Of Integration
Average: 8.8
9.8
Professional Support
Average: 8.7
9.1
Communication Varieties
Average: 8.5
Seller Details
Seller
Messangi
Year Founded
2001
HQ Location
Miami, Florida
Twitter
@messangi
817 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quiq is the leader in enterprise agentic AI for CX. We help brands re-imagine the customer journey and deliver personalized, proactive support at every touch point at scale. The powerful combination o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quiq Messaging Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Helpful
    3
    Ease of Use
    2
    Effective
    2
    Staff Support
    2
    Cons
    Call Issues
    1
    Connectivity Issues
    1
    Integration Issues
    1
    Messaging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quiq Messaging features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease Of Integration
    Average: 8.8
    9.7
    Professional Support
    Average: 8.7
    9.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quiq
    Year Founded
    2015
    HQ Location
    Bozeman, MT
    Twitter
    @quiq
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quiq is the leader in enterprise agentic AI for CX. We help brands re-imagine the customer journey and deliver personalized, proactive support at every touch point at scale. The powerful combination o

Users
No information available
Industries
No information available
Market Segment
  • 43% Mid-Market
  • 36% Small-Business
Quiq Messaging Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Helpful
3
Ease of Use
2
Effective
2
Staff Support
2
Cons
Call Issues
1
Connectivity Issues
1
Integration Issues
1
Messaging Issues
1
Quiq Messaging features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease Of Integration
Average: 8.8
9.7
Professional Support
Average: 8.7
9.3
Communication Varieties
Average: 8.5
Seller Details
Seller
Quiq
Year Founded
2015
HQ Location
Bozeman, MT
Twitter
@quiq
3 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
(8)4.4 out of 5
Save to My Lists
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SMS-iT is a semi-sentient communication focused CRM for sales and marketing. SMS-iT CRM is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisit

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SMS-iT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Effective
    2
    Ease of Use
    1
    Efficiency
    1
    Messaging
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMS-iT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease Of Integration
    Average: 8.8
    10.0
    Professional Support
    Average: 8.7
    10.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SMS-iT
    Year Founded
    2021
    HQ Location
    San Francisco, US
    Twitter
    @smsit_ai
    146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SMS-iT is a semi-sentient communication focused CRM for sales and marketing. SMS-iT CRM is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisit

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 13% Mid-Market
SMS-iT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Effective
2
Ease of Use
1
Efficiency
1
Messaging
1
Cons
Missing Features
1
SMS-iT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease Of Integration
Average: 8.8
10.0
Professional Support
Average: 8.7
10.0
Communication Varieties
Average: 8.5
Seller Details
Seller
SMS-iT
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@smsit_ai
146 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoMost Server is like Zoom, but self-hosted video conferencing server and available for licensing at a fraction of competitors cloud prices Enterprise video conferencing with mobile messaging and

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VideoMost Server Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Audio Quality
    4
    Ease of Use
    4
    Video Quality
    4
    Call Quality
    3
    Screen Sharing
    3
    Cons
    Connectivity Issues
    3
    Limited Features
    3
    Internet Dependency
    2
    Lack of Features
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VideoMost Server features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease Of Integration
    Average: 8.8
    8.3
    Professional Support
    Average: 8.7
    8.6
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1992
    HQ Location
    Dubai, AE
    LinkedIn® Page
    www.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoMost Server is like Zoom, but self-hosted video conferencing server and available for licensing at a fraction of competitors cloud prices Enterprise video conferencing with mobile messaging and

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 31% Mid-Market
VideoMost Server Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Audio Quality
4
Ease of Use
4
Video Quality
4
Call Quality
3
Screen Sharing
3
Cons
Connectivity Issues
3
Limited Features
3
Internet Dependency
2
Lack of Features
2
Limited Customization
2
VideoMost Server features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease Of Integration
Average: 8.8
8.3
Professional Support
Average: 8.7
8.6
Communication Varieties
Average: 8.5
Seller Details
Year Founded
1992
HQ Location
Dubai, AE
LinkedIn® Page
www.linkedin.com
190 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in ou

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    1
    Chat Functionality
    1
    Easy Setup
    1
    Features
    1
    Useful
    1
    Cons
    Downtime Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YCloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Ease Of Integration
    Average: 8.8
    9.7
    Professional Support
    Average: 8.7
    9.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @YCloud_Service
    16 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in ou

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
YCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
1
Chat Functionality
1
Easy Setup
1
Features
1
Useful
1
Cons
Downtime Issues
1
YCloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.6
Ease Of Integration
Average: 8.8
9.7
Professional Support
Average: 8.7
9.3
Communication Varieties
Average: 8.5
Seller Details
HQ Location
N/A
Twitter
@YCloud_Service
16 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
(10)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Listo, the leading communication and task management platform for the deskless workforce, seamlessly connects guests to staff and internal teams to one another with a single tap on any device. As a re

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 80% Mid-Market
    • 10% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Listo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    4
    Customer Support
    3
    Ease of Use
    3
    Staff Support
    3
    Communication
    2
    Cons
    Poor Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Listo features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease Of Integration
    Average: 8.8
    9.3
    Professional Support
    Average: 8.7
    7.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Listo
    Year Founded
    2022
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Listo, the leading communication and task management platform for the deskless workforce, seamlessly connects guests to staff and internal teams to one another with a single tap on any device. As a re

Users
No information available
Industries
  • Hospitality
Market Segment
  • 80% Mid-Market
  • 10% Small-Business
Listo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
4
Customer Support
3
Ease of Use
3
Staff Support
3
Communication
2
Cons
Poor Reporting
1
Listo features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease Of Integration
Average: 8.8
9.3
Professional Support
Average: 8.7
7.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Listo
Year Founded
2022
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ribbon's real-time communications solutions offer enterprises and government organizations an innovative, secure, and cost-effective alternative to proprietary PBX and UC products.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ribbon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    2
    Ease of Use
    1
    Easy Integrations
    1
    Efficiency
    1
    Integrations
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ribbon features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease Of Integration
    Average: 8.8
    9.2
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Plano, US
    Twitter
    @ribboncomm
    1,507 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,884 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ribbon's real-time communications solutions offer enterprises and government organizations an innovative, secure, and cost-effective alternative to proprietary PBX and UC products.

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 30% Enterprise
Ribbon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
2
Ease of Use
1
Easy Integrations
1
Efficiency
1
Integrations
1
Cons
This product has not yet received any negative sentiments.
Ribbon features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease Of Integration
Average: 8.8
9.2
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Seller Details
HQ Location
Plano, US
Twitter
@ribboncomm
1,507 Twitter followers
LinkedIn® Page
www.linkedin.com
3,884 employees on LinkedIn®
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Small-Business
    • 12% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ShoutOUT features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease Of Integration
    Average: 8.8
    7.5
    Professional Support
    Average: 8.7
    8.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @ShoutOUTLabs
    72 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It sup

Users
No information available
Industries
No information available
Market Segment
  • 76% Small-Business
  • 12% Enterprise
ShoutOUT features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease Of Integration
Average: 8.8
7.5
Professional Support
Average: 8.7
8.3
Communication Varieties
Average: 8.5
Seller Details
HQ Location
N/A
Twitter
@ShoutOUTLabs
72 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrustSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Staff Support
    3
    Easy Setup
    2
    Templates
    2
    Cons
    Expensive
    1
    Limited Features
    1
    Messaging Issues
    1
    Template Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrustSignal features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease Of Integration
    Average: 8.8
    9.0
    Professional Support
    Average: 8.7
    8.3
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Noida, Uttar Pradesh
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trustsignal.io , a prominent player in the A2P SMS domain. With a wealth of experience in the industry, we have consistently delivered exceptional communication solutions to businesses across diverse

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 43% Mid-Market
TrustSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Staff Support
3
Easy Setup
2
Templates
2
Cons
Expensive
1
Limited Features
1
Messaging Issues
1
Template Issues
1
TrustSignal features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease Of Integration
Average: 8.8
9.0
Professional Support
Average: 8.7
8.3
Communication Varieties
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Noida, Uttar Pradesh
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickSend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Affordable
    3
    Communication
    3
    Communication Efficiency
    3
    Customer Support
    3
    Cons
    SMS Issues
    8
    Expensive
    6
    SMS
    6
    Campaign Management
    2
    Delays
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickSend features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease Of Integration
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickSend
    Year Founded
    2013
    HQ Location
    Perth, WA
    Twitter
    @ClickSendSMS
    430 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 19% Mid-Market
ClickSend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Affordable
3
Communication
3
Communication Efficiency
3
Customer Support
3
Cons
SMS Issues
8
Expensive
6
SMS
6
Campaign Management
2
Delays
2
ClickSend features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease Of Integration
Average: 8.8
0.0
No information available
0.0
No information available
Seller Details
Seller
ClickSend
Year Founded
2013
HQ Location
Perth, WA
Twitter
@ClickSendSMS
430 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mai

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connectly.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Intuitive
    3
    Helpful
    2
    Staff Support
    2
    Call Quality
    1
    Cons
    Data Inaccuracy
    1
    Data Management
    1
    Export Issues
    1
    Inadequate Reporting
    1
    Integration Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Connectly.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    9.4
    Professional Support
    Average: 8.7
    10.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @ConnectlyAI
    111 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mai

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 35% Small-Business
Connectly.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Intuitive
3
Helpful
2
Staff Support
2
Call Quality
1
Cons
Data Inaccuracy
1
Data Management
1
Export Issues
1
Inadequate Reporting
1
Integration Difficulty
1
Connectly.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
9.4
Professional Support
Average: 8.7
10.0
Communication Varieties
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@ConnectlyAI
111 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbox has rebranded to Prompt.io. Prompt.io is a text messaging platform purpose built for speed, reliability, and automation, that offers both person-to-person (P2P) and application-to-person (A2P)

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prompt.io features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Prompt.io
    HQ Location
    Seattle, WA
    Twitter
    @chatbox
    24 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbox has rebranded to Prompt.io. Prompt.io is a text messaging platform purpose built for speed, reliability, and automation, that offers both person-to-person (P2P) and application-to-person (A2P)

Users
No information available
Industries
No information available
Market Segment
  • 64% Mid-Market
  • 27% Small-Business
Prompt.io features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Prompt.io
HQ Location
Seattle, WA
Twitter
@chatbox
24 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telgorithm is the only A2P text messaging API provider to automate the SMS & MMS journey and guarantee message deliverability for the most reliable messaging experience yet. Founded by telecom ind

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telgorithm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Ease of Use
    3
    Easy Integrations
    3
    API Quality
    2
    Analytics
    1
    Cons
    Insufficient Knowledge
    1
    Limited Features
    1
    Messaging Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telgorithm features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.7
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Los Angeles
    Twitter
    @telgorithm
    86 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telgorithm is the only A2P text messaging API provider to automate the SMS & MMS journey and guarantee message deliverability for the most reliable messaging experience yet. Founded by telecom ind

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Telgorithm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Ease of Use
3
Easy Integrations
3
API Quality
2
Analytics
1
Cons
Insufficient Knowledge
1
Limited Features
1
Messaging Issues
1
Telgorithm features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.7
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Seller Details
Year Founded
2021
HQ Location
Los Angeles
Twitter
@telgorithm
86 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VoIP Innovations is a full-service global communications provider offering developers, business customers, enterprises, and carriers three areas of value: carrier services, Apidaze programmable telco

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VoIP Innovations Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Quality
    2
    Ease of Use
    1
    Features
    1
    Navigation Ease
    1
    Useful
    1
    Cons
    Billing Issues
    1
    Connectivity Issues
    1
    Expensive
    1
    Limited Access
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VoIP Innovations features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease Of Integration
    Average: 8.8
    8.3
    Professional Support
    Average: 8.7
    6.7
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    610 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

VoIP Innovations is a full-service global communications provider offering developers, business customers, enterprises, and carriers three areas of value: carrier services, Apidaze programmable telco

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
VoIP Innovations Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Quality
2
Ease of Use
1
Features
1
Navigation Ease
1
Useful
1
Cons
Billing Issues
1
Connectivity Issues
1
Expensive
1
Limited Access
1
Poor Customer Support
1
VoIP Innovations features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease Of Integration
Average: 8.8
8.3
Professional Support
Average: 8.7
6.7
Communication Varieties
Average: 8.5
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,541 Twitter followers
LinkedIn® Page
www.linkedin.com
610 employees on LinkedIn®
Ownership
TSX-V:STC