Mimecast Advanced Email Security Reviews & Product Details

Mimecast Advanced Email Security does a good job of blocking phishing, malware, and impersonation attacks before they reach your inbox. The impersonation protection helps catch CEO fraud and spoofed emails. Setup is straightforward, and once it's running, it mostly takes care of itself. The admin dashboard has a lot of options, which can feel a bit overwhelming at first, but it gets easier to navigate over time. It’s not perfect—false positives happen now and then—but overall, it’s a solid option for keeping email threats in check. Review collected by and hosted on G2.com.

One downside is that it can be a bit aggressive with filtering, leading to false positives that require manual review. The admin dashboard, while powerful, isn’t the most intuitive and takes some time to get used to. Review collected by and hosted on G2.com.

Nothing good to say. The service has not only been useless but counterproductive since the day we installed it. Review collected by and hosted on G2.com.

1) It blocks an incredible amount of easily identifiable legitimate emails including clients, from family members and - this is the best - emails from the company that installed it on our servers. 2) It has ignored every whitelist request we've given it & 3) customer support is non-existent. I honestly don't understand how anyone with business accountability can allow this software to exist in their organization (we are removing it). Review collected by and hosted on G2.com.

Among many, the most helpful features are impersonation, URL protection, Anti-Spoofing and Attachment control. The upside is the control and visibility of malicious/suspicious emails like spam, attachments and suspicious links. Review collected by and hosted on G2.com.

The least helpful is the limited log and mail retention period, which is 30 days by default. The downside which faces is that granular filtration doesn't function as expected. Review collected by and hosted on G2.com.

Overall, I value the security, flexibility, and user-friendly nature of Mimecast Advanced Email Security. It is a powerful tool for protecting email communications. It allows me to set customised policies that align with my firm's specific needs. Whether it's scanning attachments, monitoring URLs, or filtering emails based on specific content, the flexibility is excellent. Review collected by and hosted on G2.com.

Mimecast sometimes flags legitimate emails as suspicious, leading to delays in communication. While it’s good at catching threats, managing false positives can become tedious.

While the interface is generally intuitive, new users can face a learning curve, particularly in understanding the more nuanced security policies and tools within the platform. Training or familiarisation may be required to fully leverage its potential.

There are some advanced configurations that can feel quite complex. Setting up intricate rules can be more time consuming and require more expertise that expected. Review collected by and hosted on G2.com.

The best thing about Mimecast is how easy it is to manage and implement. From all the basics of emails protection like allow/deny lists, to more advanced features like greylist checks and DMARC rules, it does all from a very friendly interface and once you get used to its logic, the daily usage of IT admins, to the sporadic use by end users just makes this product probably the best in class on its market. Review collected by and hosted on G2.com.

The only caveat to something so ease to integrate and manage is the customer support and account management that is often lacking. Customer support is not always helpful, or will only provide a link to their knowledgebase rather than helping with troubleshooting, and it's very hard to find anyone on the account management side of the house that can be a point of contact for escalations, renewals, and so on. Review collected by and hosted on G2.com.

The automated spam screening is probably the best feature as I do not need to worry about emails that fail graylisting, are in RBL, ones that Mimecast detects as having spam content, and email addresses/domains that users themselves want to be blocked.

The customisation of the policies is fantastic too and really allows us to easily finetune what actions we want taking on certain emails and allows us to override it when we do not want action to be taken.

Customer support is really good and the documentation available is useful. I have also completed the Mimecast University and I would recommend this to anyone who is administrating Mimecast.

The large file send and secure message send are part of our business practices now and we feel safe knowing that these types of emails are sent correctly and securely, and with automatically generated instructions to the recipients so we don't need to explain to them what to do. Review collected by and hosted on G2.com.

The upgrades last year to the administrator console were in my opinion a bit of a downgrade. I have given it time to settle in my mind, but I liked having the tabs open rather than having to open a tab on my browser. Review collected by and hosted on G2.com.

Mimecast is mandatory to stop the troves of spam and phishing sent to emails scraped off our website. Review collected by and hosted on G2.com.

The spam detection has many false positives. Although it is good to lean that direction with detection, it still has many false negatives that get through the cracks. Both are issues that i have to deal with manually Review collected by and hosted on G2.com.

What we like best about Mimecast Advanced Email Security is its comprehensive protection against a wide range of email threats, including phishing, malware, and spam.

The user-friendly interface and easy integration with Office 365 made it simple to manage and deploy, and the customizable policies allowed us to tailor the security settings to our specific needs.

The Customer Support is very knowledgable and gets back to us in a timely manner. Review collected by and hosted on G2.com.

At times, legitimate emails get flagged as spam or potential threats, requiring manual intervention to release them. This can be a bit time-consuming and disruptive for users waiting on important messages. Review collected by and hosted on G2.com.

Mimecast Advanced Email Security provides AI-driven threat protection, blocking impersonation attacks, phishing, and malware. It scans links and attachments in real-time, ensures email continuity, and enhances user awareness through training and alerts. Advanced features. Review collected by and hosted on G2.com.

Sometimes complex configuration is required to get the desired result. User admin training. Cost compared to some alternatives Review collected by and hosted on G2.com.

The benefits of using Mimecast are ease of setup, ease of admin & its one product that truly does what it claims and just works. Once it's setup it's really set and forget and you don't have to be continually checking in on it Review collected by and hosted on G2.com.

I have not had any dislikes with the Mimecast product. The only feedback I could give is that if you use their other products like Cyber Awareness training there is a different console to administer from. Review collected by and hosted on G2.com.