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The Top 20 Easiest To Use Bot Platforms Software

See the top Bot Platforms Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Qualified

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

11%

Mid Market

70%

Enterprise

19%

Drift

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

27%

Mid Market

51%

Enterprise

22%

Kore.AI

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

32%

Mid Market

25%

Enterprise

43%

Twixor

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

48%

Mid Market

42%

Enterprise

Verloop.io

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

32%

Mid Market

48%

Enterprise

19%

ChatBot

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

48%

Mid Market

33%

Enterprise

19%

LivePerson

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

17%

Mid Market

45%

Enterprise

38%

Botpress

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

80%

Mid Market

15%

Enterprise

marketbetter

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise

#10

Leena AI Autonomous Agent

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

72%

#11

Voiceflow

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

17%

Enterprise

23%

#12

Rep AI

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

89%

Mid Market

11%

#13

UChat

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

97%

Mid Market

#14

Engati

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

53%

Mid Market

47%

#15

Gallabox

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

78%

Mid Market

18%

Enterprise

#16

TARS

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

56%

Mid Market

34%

Enterprise

#17

Collect.chat

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

69%

Mid Market

31%

#18

Signals

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

54%

Mid Market

44%

Enterprise

#19

IDETA

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

97%

Mid Market

#20

Kommunicate

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise