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Criteria Reviews & Product Details

Kevoy B.
KB
Care Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Response from Criteria Corp of Criteria

Kevoy, thank you for your feedback! We're glad to hear that you have not encountered any issues with our platform. We strive to provide a seamless experience for our users.

Criteria Overview

What is Criteria?

Better Talent Starts with Better Insights. Assess. Interview. Develop. Talent acquisition and management tools built to improve your talent outcomes and designed with your candidates in mind. Criteria is a comprehensive talent management platform designed to enhance talent acquisition and workforce development outcomes. This innovative solution provides organizations with the tools necessary to identify, assess, and nurture the best-fit talent for their specific needs. By integrating advanced candidate assessments and structured interview processes, Criteria enables companies to make informed hiring decisions while fostering a culture of continuous improvement and growth among their teams. With a focus on both pre-hire and post-hire phases, Criteria supports a wide range of use cases, from evaluating candidates to facilitating ongoing employee training and performance management. This holistic approach ensures that organizations not only attract top talent but also retain and develop high-performing teams. Criteria's assessments can be customized to align with specific job requirements, ensuring that the selection process is both relevant and efficient. Additionally, the platform offers structured interview frameworks that guide hiring managers in conducting focused interviews, helping to reduce bias and improve the overall quality of candidate evaluations. Beyond the hiring process, Criteria offers Develop, an innovative post-hire development tool. The platform provides resources for ongoing employee engagement and professional development, thanks to 24/7 AI-driven coaching. By leveraging data-driven insights, organizations can identify areas for improvement and enhance employee skills and productivity. This continuous feedback loop not only boosts individual performance but also contributes to the overall success of the organization. In summary, Criteria stands out in the talent management category by seamlessly integrating technology with human connection. Criteria's comprehensive suite of tools empowers organizations to unlock the full potential of their workforce, ensuring that they not only hire the right talent but also cultivate an environment where employees can thrive and contribute to long-term success.

Criteria Details
Product Website
Languages Supported
Arabic, Czech, German, English, French, Hindi, Croatian, Japanese, Central Khmer, Korean, Macedonian, Burmese, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)
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Product Description

Criteria Corp provides an online pre-employment testing services that allows companies and organizations of all sizes to incorporate professionally developed pre-employment tests into their hiring process, in order to make more informed hiring decisions.

How do you position yourself against your competitors?

Criteria provides the most comprehensive testing portfolio of scientifically validated cognitive aptitude, personality, emotional intelligence, risk, and skills assessments. Combined, these tests can assess the traits and qualities that are correlated with success in just about every job role.

The Criteria platform is accessible and intuitive – score reports are easy to read and no extensive training or certification is required.

Our customer support team provides unlimited training and support to all of our customers throughout the entire duration of their subscription.

Criteria also offers unlimited testing on an annual subscription basis. This means that you have predictable testing costs and no per-test fees, enabling you to test anywhere in the hiring process. When compared to other testing providers that charge per-test, Criteria is an extremely cost-effective solution for businesses of every size.


Seller Details
Company Website
Year Founded
2006
HQ Location
West Hollywood, CA
Twitter
@CriteriaCorp
5,076 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Description

Criteria is a talent success company that helps organizations make more objective, evidence-based talent decisions that both reduce bias and drive outcomes. Our world-leading tools include a comprehensive suite of rigorously validated assessments and decision-making tools that highlight the potential in every job candidate while providing an experience that candidates love. We take a scientific approach to every product we build by rigorously validating for results, ensuring transparency, and designing a human-focused solution that drives best practice hiring. Our enduring mission is to create a fairer, more robust and more efficient talent selection process. One that reduces the risk of bias and gives everyone an equal opportunity to prove their worth and value.


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Overview Provided by:

Recent Criteria Reviews

Verified User
G
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Giving our recruitment practices to a new dimension."
This product is easy to use for both the recruiter and the candidate and it provides instant results with meaningful insights.
JJ
Joshua J.Mid-Market (51-1000 emp.)
5.0 out of 5
"Highly Effective Pre-Employment Testing Solution"
The platform is user-friendly, insightful, and incredibly effective in helping us identify top talent.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Once Versatile, Now Poor Offering"
Quick assessment creation and launching, simple features
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Criteria Media

Criteria Demo - Our platform delivers fast, intuitive candidate assessments
Make better talent decisions with the Criteria assessment platform. We've built our system with a strong focus on simplicity and ease of use, to enable you to quickly assess candidates and view their results as soon as they complete.
Criteria Demo - Structured video interviewing to help you pinpoint talent, faster
Create a structured interview process that is objective, fair, and minimises bias. Identify talent across all backgrounds using world-first diversity, equity and inclusion features that help you engage and build a more diverse workforce.
Criteria Demo - Our platform delivers flexibility that works for you
Test anyone, anywhere, at any time, with any of our tests. Our assessment platform is highly configurable and built to engage candidates.
Criteria Demo - Access expert guidance
Our team of experienced Consulting Psychologists and Customer Success Professionals will provide the support and expertise you need. We're on hand to provide guidance on assessment selection and recruitment process design, to tailored training sessions and stakeholder workshops, right through to ...
Criteria Demo - The most comprehensive portfolio of assessments
People are complex, which is why we believe the best way to understand your candidates is to assess them across multiple dimensions. Our science-backed portfolio of assessments span cognitive aptitude, emotional intelligence, personality, risk, and skills, helping you assess the attributes that m...
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Video Reviews

120 out of 121 Total Reviews for Criteria

4.5 out of 5
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120 out of 121 Total Reviews for Criteria
4.5 out of 5
120 out of 121 Total Reviews for Criteria
4.5 out of 5

Criteria Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CriteriaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Olivia K.
OK
HR Generalist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

The system is exceptionally efficient on the administrative side of our hiring process. It effectively filters out unqualified candidates for our more specialized positions, including CNC operators, welders, and management roles. The screening process not only saves us valuable time but also ensures that we focus on the most suitable applicants. Additionally, the test results are generated promptly and presented in a clear, easy-to-understand format, making it simple to evaluate candidates' qualifications at a glance. the email link that provides access to the testing results is an invaluable resource, as it streamlines communication and ensures everyone involved can easily access the necessary information. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

Managing multiple roles can make it challenging to track and distribute testing results effectively. When you’re required to send results to various stakeholders, the process can quickly become overwhelming. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Helps identify and eliminate weaker or unqualified employees. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

Hi Olivia! Thank you for taking the time to write this thoughtful review about your Criteria experience. We're delighted to hear that Criteria's system is streamlining your hiring process and that our clear, prompt test results are enhancing your ability to quickly identify the best candidates for specialized roles like welders and management positions.

We understand that managing and distributing test results for multiple roles can be complex, especially when multiple stakeholders are involved. We're committed to making continuous improvements and appreciate this feedback.

Your insight on how Criteria helps eliminate unqualified candidates is greatly appreciated, as it underscores the impact our platform has on improving hiring quality. We're here to support you in building a strong, qualified team, and we look forward to continuing to serve your hiring needs.

Please do not hesitate to reach out to our team if you have anything else you'd like to discuss, or if you have any questions. Thank you for choosing Criteria!

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Criteria?

Quick assessment creation and launching, simple features Review collected by and hosted on G2.com.

What do you dislike about Criteria?

You no longer get your own account manager everything runs through customer support and needs escalation, pricing has vastly changed, some former offerings have been removed without notice, job families could be more expansive but similar position types are available, no more renewal conversations just a late invoice in your inbox. Review collected by and hosted on G2.com.

Recommendations to others considering Criteria:

Bring all your wants and questions to the demo call - be transparent with what you were acclimated to with a previous provider and let them fill in the details on how they can best suit you. Ask about the internal coworker project work assessments that you can use to help teammates best work together. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

I see others posted about downloads - they have created a simple and comprehensive 'download all assessments in a single PDF' feature. Several escalated tickets that go unanswered. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for taking the time to share your feedback. We sincerely apologize for the frustrations you’ve experienced and want to address your concerns directly.

1. Account Management and Support: We understand how important having a dedicated Customer Success Manager can be. While our current model routes support through our Customer Support team, we want to assure you that our team is highly trained and committed to providing timely and effective assistance. For more complex issues, escalations are handled by specialists to ensure your concerns are resolved thoroughly. If you’ve experienced delays with escalated tickets, we deeply regret this and encourage you to reach out to techsupport@criteriacorp.com so we can prioritize resolving any outstanding issues.

2. Pricing and Offerings: We recognize that pricing adjustments and changes to product offerings can be disruptive. We strive to provide transparency and value, and we regret if any updates were not communicated effectively. We’ll review this internally to improve our communication process moving forward.

3. Renewal Process: We appreciate your feedback and are currently streamlining our renewal process.

Thank you for your candid feedback and for being a Criteria customer.

We value your partnership and are here to support you. Please don’t hesitate to reach out if there’s anything further we can do to assist.

OM
Administrative HR Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

I love that Criteria is very customizable. There are so many options to customize your assessments, video interviews, etc. Criteria has been a game changer in helping us find the right candidates. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The only issue I have found is not being able to view specific assessment questions when creating a job. I don't want to take the assessment to see the questions that will be asked of the candidates for each job created. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria helps me find the right candidates by evaluating if they can do the job and if they are a good fit for the company. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Onita, we're thrilled to hear that you think Criteria is a game changer in your hiring process, and very customizable!

Thank you for sharing your concern around viewing specific assessments. Please see if the overviews and samples in our HelpDocs, linked below, answer your question. If it doesn't please reach out to our team directly and we will be more than happy to provide more context: https://criteria.helpdocs.io/search/sample%20questions%20for%20assessment

Thank you for choosing Criteria, and for sharing your honest feedback. Please let us know if you have any additional comments. Thank you!

See how Criteria improved
JJ
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Criteria?

The platform is user-friendly, insightful, and incredibly effective in helping us identify top talent. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

It would be valuable to have even more tests pre-configured for designated roles. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

It allows us to evaluate candidates on cognitive ability, personality fit, and job-specific skills. The data-driven insights provide a deeper understanding of a candidate's potential, beyond just a resume or interview. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Thank you for your review. We're thrilled to hear that you find Criteria user-friendly and effective in identifying top talent.

Your feedback about adding more pre-configured tests for specific roles is valuable, and we’ll share it with our team as we continue to enhance the platform.

AD
Recruiting Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

Support is very good, responsive often replying same day Review collected by and hosted on G2.com.

What do you dislike about Criteria?

There could be better reporting; for example there is a report i could use that isn't there. How many assessmetn takers and average score. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

helping us evaluate high potential candidates. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Annie, thank you so much for sharing your Criteria experience. We're so happy to hear that you find our support team to be good - we agree, our Customer Success team is made up of superstars!

Thank you for your feedback on reporting. We're always looking to improve, and we appreciate this note.

Thank you for choosing Criteria. Please do not hesitate to reach out to our team with any additional comments or questions.

TG
Store Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

the most ehelpful part of Criteria are the EPP and WPP scores that give insight into how well candidates fit company culture and relibality. It is also very easy to send out links to candidates. For every new application I recieve I will send out the criteria assessment link and frequently check back to see who is in process or complete. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

what I find the least helpful about Criteria is that i have notices a trend in low scores for WPP for candidates that are foreign. this leads me to think that there is a cultural gap between how questions are asked or responded to that could cause confusion and therefore lower score than there would be otherwise. This make th eintegration of the tool a bit harder to use beacuse a candidate will seem like a good fit for the company, but seeing the low WPP can throw a wrench into the hiring process. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria solves the problem of having a pre hire screening quality control. As the summer starts up and schools let out a flood of new job applications come in and criteria really helps to see who would and would not fit the standards provided by the company. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

We're pleased to hear that Criteria is helping you with pre-hire screening and quality control, especially during peak application periods. We value your feedback about potential cultural differences affecting WPP scores and will work to address this issue to improve the integration of our tool for all candidates.

Verified User in Manufacturing
GM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Criteria?

This product is easy to use for both the recruiter and the candidate and it provides instant results with meaningful insights. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I haven't really experienced any down sides to this product as yet. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

It is very difficult and time consuming to interview for "personality" and "aptitude". Criteria has enabled us to seamlessly integrate this into our recruitment process. Review collected by and hosted on G2.com.

DH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

Criteria Corp is extrememly helpful in gaining unbiased information about applicants. It gives a detailed report with explanations about every test which then helps us see a candidates strengths and weaknesses. There's a great amount of tests to choose from and they offer integrations with different HR softwares as well. The Talent Insights are helpful as well for teams and managers! Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The downside could be that there is too much information listed on the results pages - maybe providing a simiplified version along with the detailed report. In HR we read through all of the details, but the managers often times tell us that they don't know what they're supposed to be looking at or how to interpret the results, so it would be nice to have a more simplified version to help managers feel more empowered about the results! Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Helping us choose the best candidates based on skills based qualifications and giving insight into personality fit on an unbiased level! Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Daysi, thank you for your positive feedback. It's fantastic to hear that Criteria Corp has been instrumental in helping you gain unbiased insights into applicants.

We appreciate your suggestion about providing a simplified version of the results for managers. Your feedback is valuable to us as we continuously strive to enhance our user experience.

If you have any further suggestions or need assistance interpreting the results, please feel free to reach out to our support team. Thank you for choosing Criteria Corp to support your hiring process!

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Criteria?

I like that Criteria can be customized to fit different jobs/industries. I also like that Criteria gives the candidate a report at the end of the assessment. Review collected by and hosted on G2.com.

What do you dislike about Criteria?

The only downside I've seen so far is the comparison feature. I wish there was a way to download the charts/graphs or a more user-friendly way to download the comparison of people. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

Criteria allows us to assess candidates based on the role they are applying for. While this assessment isn't a make or break in our hiring process, it's really good data to have and Criteria provides interview questions based on the assessment scoring. Review collected by and hosted on G2.com.

Response from Laura Libby of Criteria

Thank you for your review! We're thrilled to hear that you're finding value in Criteria's customizable assessments and candidate reports.

Your feedback on the comparison feature is greatly appreciated. We're continuously working to improve our platform's user experience, and we will take note of your suggestion.

We're glad that our role-specific assessments and interview questions are providing you with actionable data to support your hiring decisions.

Thank you for choosing Criteria, and please do not hesitate to reach out to the team with any questions or additional feedback!

EW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Criteria?

I love that you are able to put together your jobs with different types of tests, a la carte. The platform is very user-friendly, and if I ever have trouble, there are a ton of helpful resources to teach and train. The notification that a user has completed an assessment or set of assessments is very quick and accommodating. I utilize Criteria Corp to help in our franchise owner recruitment process, so I love that it isn't just catered to employee recruitment. Our customer account specialist is extremely responsive and friendly, and we are overall very impressed with Criteria! Review collected by and hosted on G2.com.

What do you dislike about Criteria?

I found some trouble when trying to add the new CLPT- English assessment but I am assuming that has to do with it just being launched. Review collected by and hosted on G2.com.

What problems is Criteria solving and how is that benefiting you?

We conduct the first parts of our process for franchise ownership recruitment virtually so it is extremely helpful to be able to see a more in-depth interpretation of their skills and personality. Review collected by and hosted on G2.com.

Response from Criteria Corp of Criteria

Hi Elizabeth, thank you for sharing your positive experience with Criteria Corp! We're thrilled to hear that you find our platform user-friendly and appreciate the variety of tests available. We're sorry to hear about the trouble you encountered with adding the new CLPT-English assessment. Our team is constantly working to improve our offerings, and we appreciate your feedback.

It's great to hear that Criteria Corp is benefiting your franchise owner recruitment process by providing a more in-depth interpretation of candidates' skills and personalities. If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to help!