Best Software for 2025 is now live!
Product Avatar Image

Sprinklr

Show rating breakdown
1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009
Product Avatar Image
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

Ideally

25 reviews

Product Description

Profile Name

Star Rating

886
613
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
613
153
36
23
Luis Felippe R.
LR
Luis Felippe R.
02/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use and fast

The dashboard are well designed and show the datas i've been looking for without making me use many filters which reduces the amount of time i spent on work. I'ts easy to implement and use because the insight is allocated to the same software i talk to my customers daily. I use it more or less once in a week . I never needed to reach their customer support because the app just work as intended. It's fully integrated on sprinklr social which is great!
Meraj a.
MA
Meraj a.
Retail Banking at Emirates NBD
02/10/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

My Experience was Elevate Engagement , Smooth Workflows

Sprinklr Social stand out with its suitable tools, fast Social listening , live Engagement , Personalize Customer Experience ,all in one unified interface deep insights.
JM
Joe M.
02/10/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Amazingly in depth social manager

I am in the end of an evel period with this software and I must say I am super impressed with how intuitive and easy it is to use. It was simple to set up. The amount of depth in reporting is great. The AI writing was on point from the very first try!

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM