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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
Sachneet S.
SS
Sachneet S.
SEO Specialist | Digital Advertising Expert | Google Ads & Facebook Ads Strategist | Driving Online Growth
01/17/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple Tool for Great Customer Insights

User-Friendly Interface, Advanced Analytics, Customizable Reporting, AI-Driven Insights Best Collaboration Tools The customer support team is very helpful and quick to respond Sprinklr Insights works well with other tools. It’s easy to connect with social media, websites, and other platforms. It gives real-time updates and insights.This tool is so helpful that you’ll find yourself using it daily
Vaibhav L.
VL
Vaibhav L.
Quantitative Thinker | Data Analyst | Fintech | Philosophy Aficionado
01/17/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Sprilklr insights is a great innovation in today's era. there models are running very well.

As a user of Sprinklr Insights, what I like best is its AI-augmented analytics and the ability to screen activities in real time. The application easily merges information from various sources into a single interface, which makes it very easy to gauge customer sentiment and other trends. The fully customizable dashboards are one such feature – I can adjust them to display metrics that are relevant to my team. Also, the geo-sourced analytics yield essential information necessary for explaining the clientele’s behaviour in various geographical areas. The fact that we are now able to use the Sprinklr Tools has revolutionized the way we make decisions
Dushal S.
DS
Dushal S.
Help Freelancers in Lead Generation | New York Design School Alumni | Social Media Strategist & Graphic Designer | CGI | Sound Design
01/17/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

User friendly

Easy to use - user friendly. Helpful for users.

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM