Compare real reviews across Social and Service
Compare real reviews across Social and Service
Use verified G2 reviews to evaluate fit, features, and outcomes before you buy.
Use verified G2 reviews to evaluate fit, features, and outcomes before you buy.
Capabilities customers mention
See feedback on reporting and dashboards, social management, ticketing workflows, and support across channels like phone, chat, email, text, and social.
Capabilities customers mention
See feedback on reporting and dashboards, social management, ticketing workflows, and support across channels like phone, chat, email, text, and social.
Products in this Solution
Explore customer feedback on Sprinklr Social and Sprinklr Service to understand how teams manage social, service, and insights at enterprise scale.
Products in this Solution
Explore customer feedback on Sprinklr Social and Sprinklr Service to understand how teams manage social, service, and insights at enterprise scale.
What customers say on G2
What customers say on G2
"It gives agents and supervisors a 360° view of the customer, combines AI-driven insights with real-time engagement, and makes it easier to deliver consistent, personalized support at scale. and the easiness of use"
Mohamed I.
Developer, System admin
501-1,000 employees
"It helps set global processes, which is key for maintaining global compliance as we operate in over 70 countries. The automation features are a big plus, increasing overall efficiency and reducing the go-to-market time."
Anisha V.
Associate Director
"The initial setup was very easy, and I definitely recommend Sprinklr Social as I couldn't do my role as efficiently without it."
George H.
"Sprinklr Social is a powerful and comprehensive platform that enables our small but highly capable team to manage a diverse portfolio of brands with efficiency and confidence."
Social Strategy and Operations Manager at 10,001+ employees Company
Social Strategy and Operations Manager
10,001+ employees
"It's a one-stop shop for setup, optimization, and reporting, which helps streamline these processes and makes it easy to share reports with stakeholders."
Victoria A.
"I like that Sprinklr Social can truly provide an omni-channel experience. I appreciate how the platform acts as a 'Swiss Army Knife' of social media, with a massive breadth of sources for social listening and proactive engagement, ensuring we never miss a mention."
