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Sprinklr

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1,578 reviews
  • 4 profiles
  • 28 categories
Average star rating
4.1
#1 in 3 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

886
614
153
36
23

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
886
614
153
36
23
Swapnil M.
SM
Swapnil M.
Merchant Services
01/14/2025
Validated Reviewer
Review source: Organic

Unfied platform to manage customers, employees and data

Real time Reporting , Canned responses for the customer , the Knowledge base. Case history and Profile colabration are the most amazing feature i have used.
Chandra P.
CP
Chandra P.
Student at University of Rajasthan
12/09/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Sprinklr - The customer Optimizer

Sprinklr's best function is that all-region information is available in the knowledge Base and also helps in finding the cases, customer details and Sprinklr's platform is designed to scale with businesses as they grow and evolve, offering flexibility to adapt to changing needs, market dynamics, and technological advancements.
DD
D D.
Data and AI
12/05/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

We have just started working with this product. The attitude of the employees is good.

We have just started working on this product. The attitude of the employees is good.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM