(57)
4.6 out of 5
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Zoho Expense
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ZOHO EXPENSE REVIEW
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1,317 Zoho Expense Reviews
4.5 out of 5
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Overall Review Sentiment for Zoho Expense
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JC
Jessica C.
Customer Support Manager
Small-Business(50 or fewer emp.)
Products used within Zoho One: Zoho CRM, Zoho Docs, Zoho Projects, Zoho People, Zoho Expense, Zoho Survey, Zoho Forms, Zoho Mail, Zoho Flow
What do you like best about Zoho One?
Zoho one is very customizable. I liked being able to change forms or the layout and how I viewed certain modules. Review collected by and hosted on G2.com.
What do you dislike about Zoho One?
So many modules have similar capabilities but you have to go to a completely separate module to find the one that was necessary for that project. I also felt that even though I could email the support team, it was not ideal in the time it took to resolve issues. Review collected by and hosted on G2.com.
RS
Ryan S.
IT Systems Administrator
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
Each time I've needed to contact support, they have been really responsive (<2 min wait times) and I've gotten my issue resolved through the first time contacting their support chat.
On top of that, their system is very intuitive, easy to set up, and offers several integrations.
So far, it is a great decision to transfer over to their Expense system! Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
The only thing that I found that could be improved is that there was 1 feature (point to point mileage tracking) that is only available on iOS. Review collected by and hosted on G2.com.
HW
Henderson W.
Executive Director
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
The entire system of Zoho and all its department like features not to mention the love to all the integrations into other major systems we use. Everything is so easy to use but very compact with details that make it easy to implement into our network of users. Great support that allows us to use it on a daily bases . Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
I can not think of any. I have no dislikes. Review collected by and hosted on G2.com.
JG
Joyal G.
Management Accountant
Mid-Market(51-1000 emp.)
TJ
Taral J.
Founder
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
As a small business owner, tracking expenses formally and maintaining accounts was always a challenge - Used excels previously and shifting to zoho has been the best decision. Easy user interface, quick customer service, extensive features for efficient documentation (this was a refreshing change and I'm so content with the response time and quality)
It was also very easy for my employees to adapt and understand all the features which makes documentation very easy. Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
Tried integrating it with Zoho Books for my accounting but that was not a smooth transition, might need to seek out their team for assistance but have not tried that yet. Review collected by and hosted on G2.com.
UC
Verified User in Consulting
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
It is so quick and easy to capture expense receipts, which makes my life on the go so much easier! Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
There is a learning curve to make sure everything is connected with Zoho books, but a few minutes and a bit of logic and it was sorted. Review collected by and hosted on G2.com.
MM
Maedeh M.
CEO / Founder
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
I like the autoscan receipts option the best! Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
It can be tricky to understand if the expense has been added to your final account balance or not. Review collected by and hosted on G2.com.
CW
Colin W.
Owner
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
I love how easy to use this program is. My favorite feature is how it links to Zoho Books and that you can enable/disable certain accounts for Zoho Expense to keep certain accounts from being used for an expense. I also really liked that their customer service gave me an extension of the free trial to better try-out the program. Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
I wish that it better integrated with my other business applications, but Zoho is making me begin to consider switching to their ecosystem of offerings. Review collected by and hosted on G2.com.
SS
S S.
CFO
Small-Business(50 or fewer emp.)
GE
Greenbrook E.
Manager
Small-Business(50 or fewer emp.)
What do you like best about Zoho Expense?
Ease of categorizing the expenses, especially emailing the receipts. Review collected by and hosted on G2.com.
What do you dislike about Zoho Expense?
1. Some error reporting is very confusing. 2. Lack of tool tip help. Review collected by and hosted on G2.com.
Zoho Expense Categories on G2
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