Tara A.

Head of Projects

Internet

Small-Business (50 or fewer emp.)

3/14/2019

"Able to work with many members"

4.5/5

Zoho Expense Reviews & Product Details

Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend. We’ve primarily built the software to cut overspending at its source, minimize manual intervention, prevent policy breaches and fraudulent claims, and provide insights into discretionary spending to improve your business’s productivity, cash flow, and overall financial health. Zoho Expense has helped businesses in over 150 countries automate every aspect of T&E management, from expense report submission and approval to compliance, fraud detection, card reconciliation, and expense accounting. Available as both a web-based and mobile application, Zoho Expense fits your existing workflow by seamlessly integrating with other applications in your current software ecosystem. Additionally, a high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes. Organizations including startups, unicorns, and enterprises, including Zoho itself, use Zoho Expense for their T&E management. The best way to find out why is by signing up for a free trial now!

Product Website

Seller

Zoho

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Zoho Expense Community

Languages Supported

Arabic, German, English, French, Hebrew, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, Chinese (Simplified)

Overview by

Venkata Subramaniam K R (Digital Marketing Analyst at Zoho Corporation)

Pricing

Pricing provided by Zoho Expense.

Free Plan

$0.00

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Zoho Expense Integrations

(19)

Verified by Zoho Expense

Zoho Expense Media

Zoho Expense Demo - Automatic expense creation

Create expenses instantly and automatically

Zoho Expense Demo - Easy expense reporting

Create and submit expense reports from anywhere

Run 30+ reports to analyze every aspect of business travel and spend

Zoho Expense Demo - Streamline business travel

From itinerary management to travel approval and booking, manage business travel end-to-end.

Zoho Expense Reviews (1,447)

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Jeffrey K.

Treasurer

Small-Business (50 or fewer emp.)

1/12/2026

"Super Easy to Use for Foreign Expense Tracking"

5/5

What do you like best about Zoho Expense?

We are an international NGO and needed a way to track our expenses in a Brazilian Real vs our base currency of USD. Zoho Expense is the only platform we found that could do that, and it was also super easy! Our director in Brazil uploaded the app to her phone and took a picture of a recent receipt, and voila, it appeared on our web-based home screen waiting to be approved and processed. This was the answer to our dreams. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

We are still in the early phase of using it and have not yet identified any dislikes. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Our expense tracking system has been very labor-intensive as it relies on manual input of receipt information. We also had no way of consistently storing receipts. Zoho Expense solves both problems by auto-scanning receipts for the relevant information and retaining a snapshot of the receipt for archival purposes. Review collected by and hosted on G2.com.

S p.

Director

Small-Business (50 or fewer emp.)

1/9/2026

"Centralized Expense Management Made Effortless and Reliable"

5/5

What do you like best about Zoho Expense?

Zoho Expense proves to be highly effective for centralized expense management, providing a structured, auditable, and scalable framework that helps control both employee and partner spending. It streamlines expense reporting, cash advance tracking, and reimbursement workflows, which reduces operational friction and lessens the accounting workload.

As a partner-cum-operator who is deeply involved in daily transactions, I find that Zoho Expense offers robust governance, real-time visibility, and consistent process standardization for all types of expenses. This ensures financial discipline, transparency, and smooth integration with accounting systems, even in environments with high transaction volumes and significant cash handling. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Nothing really, I am very happy with the services Review collected by and hosted on G2.com.

Paul C.

Financial Controller

Small-Business (50 or fewer emp.)

12/8/2025

"Effortless Receipt Scanning and Enriched Expense Reporting with Zoho Expense"

5/5

What do you like best about Zoho Expense?

What I appreciate most is the automatic scanning of receipts, whether they are uploaded from a file or captured as a photo using your smartphone through the Zoho Expense app. The accuracy is outstanding and saves my users significant time, as they no longer need to stand by a scanner processing each receipt individually or manually inputting their expense claims into a spreadsheet. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

It would be helpful if there were an option to set a default expense type for each Vendor or Supplier. For instance, if the supplier is "Microsoft," the expense type could automatically fill in as IT Software. However, this is not a major issue for me. It's possible that this feature already exists and I simply haven't discovered it yet. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Previously, our employees submitted their expenses using a manual Excel spreadsheet. This process was not only time-consuming—requiring them to scan each receipt and attach it individually to an email along with their completed Excel form—but it also resulted in frequent errors and data quality issues. As a result, our Finance team had to manually verify every receipt and make necessary corrections before processing payments.

After implementing Zoho Expense—which I set up myself without any assistance from Zoho—the process became much more efficient. Employees can now prepare their expenses on the go, which has significantly improved data quality and saved a considerable amount of time for everyone involved in preparing, submitting, approving, accounting for, and paying employee expenses.

Some of the key benefits we've experienced include a reduced risk of errors between receipt amounts and amounts claimed, thanks to the receipt and invoice auto-scan feature. We can also accurately capture Tax and VAT (including both UK and non-UK VAT/GST at various rates) on all expenditures. All receipts and invoices are now stored electronically with each claim, eliminating the need for scattered network folders or emails with attached PDFs. Additionally, our cash forecasting has improved, as we can view employee expenses as they are added, even before submission, which helps us anticipate month-end expense claims.

We also use Zoho Analytics, and Zoho Expense seamlessly imports expense report data every hour. This allows us to generate management reports and dashboards. Furthermore, we've developed a report that creates a double-entry journal, which we can copy and paste directly into our accounting system for accurate and efficient expense recording. Review collected by and hosted on G2.com.

Shishir S.

Senior Consultant

Enterprise (> 1000 emp.)

11/26/2025

"Smart Automation and Effortless Expense Management with Zoho Expense"

4.5/5

What do you like best about Zoho Expense?

What stands out best about Zoho Expense is its smart automation features, including AI-powered receipt auto-scanning and automatic categorization of expenses, which significantly reduce manual effort. It offers seamless integration with corporate cards and ERP systems to reconcile transactions in real time, enhancing accuracy and control. The platform’s comprehensive expense tracking, multi-currency support, and detailed analytics enable better financial visibility and spending management. Additionally, Zoho Expense streamlines the reimbursement process with instant notifications and direct payment options, making expense management efficient and user-friendly Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Dislikes about Zoho Expense include occasional difficulties with the receipt upload feature, which can hang or glitch, especially on mobile devices. Users also find the credit card integration cumbersome and error-prone, leading to challenges in reconciling transactions smoothly. Additionally, some users feel the interface can be confusing for beginners, causing occasional incorrect or duplicate expense entries Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Zoho Expense solves the problem of manual, time-consuming, and error-prone expense management by automating the entire process from receipt capture to reimbursement. It benefits users by providing real-time expense tracking, automatic categorization, and seamless integration with corporate cards and ERP systems for accurate reconciliation. The software simplifies compliance and policy enforcement through customizable rules and automated audits. For businesses, this leads to improved financial visibility, reduced administrative overhead, and faster reimbursement cycles. Overall, Zoho Expense enhances efficiency and control over company spending and travel expenses. Review collected by and hosted on G2.com.

Niharika S.

Senior Project Manager

Information Services

Mid-Market (51-1000 emp.)

11/11/2025

"The smartest tool for SME's to manage expenses!"

4.5/5

What do you like best about Zoho Expense?

It is affordable and has user friendly interface. I really like how easily one can use features like receipt scanning and mileage tracking. It also allows users to upload submit, approve and monitor expenses on the go with its mobile application. It also allows customisable approval workflows and ability to set spending policies which further helps business to follow compliance. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Customer support is time consuming and takes a good amount of time to resolve the technical issues. Otherwise platform is really good and easy to use. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

It is solving the biggest pain points we had with manual expense tracking such as lost receipts, delayed reimbursement and time taking approval process. The automated receipt scanning lets our team to be independent and capture expenses instantly using their smartphones and approval workflows ensures everything moves smoothly without chasing people over emails with multiple follow ups. Overall it has streamlined our expense management process at an org level. Review collected by and hosted on G2.com.

Olegs K.

Director

Small-Business (50 or fewer emp.)

11/6/2025

"Effortless Expense Management with Seamless Currency Conversion"

4.5/5

What do you like best about Zoho Expense?

Zoho Expense has significantly streamlined the process of submitting and approving my business expenses. I especially appreciate the automatic currency conversion feature, which saves time and reduces errors when dealing with international transactions. The interface is intuitive, and expense reports are easy to generate and track. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

It took some time to coordinate expense submissions between me and my assistant, as permissions and workflows were not fully intuitive at the beginning. Once set up correctly, however, the process works smoothly. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Zoho Expense helps me manage expense reports for frequent business trips across multiple countries.

I take over ten business trips per year and often deal with receipts in different currencies. Zoho Expense automatically converts currencies and categorizes expenses, which saves time and reduces errors. It also helps me meet submission deadlines by keeping all records organized in one place and allowing me to track progress in real time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/8/2026

"Perfect for simple expense management with powerful features"

4.5/5

What do you like best about Zoho Expense?

Zoho Expense has transformed how we handle employee reimbursements at our company. Three features stand out:

Autoscan is a game-changer. Snap a photo of a receipt and the app extracts merchant, amount, date, and category automatically. Accuracy is impressive - it gets it right 90%+ of the time, even with crumpled receipts or faded print. What used to take 10 minutes of manual data entry now takes seconds.

The mobile app is genuinely good. Not a watered-down afterthought like many business apps. Full functionality, fast, and the camera integration for receipts works flawlessly. Our team actually uses it, which says everything.

Zoho Books integration is effortless. Approved expense reports flow straight into our accounts with correct GL coding. No CSV exports, no manual re-entry, no reconciliation headaches. The sync is reliable and the audit trail is clean.

If you're already in the Zoho ecosystem, this is a no-brainer addition. Even standalone, it's a solid expense management solution.

Who it's best for: SMBs wanting to eliminate paper receipts and streamline reimbursements without enterprise complexity or pricing. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

- Separate subscription from Zoho Books - Even with a paid Books plan, Expense requires its own subscription. Would prefer it bundled or included at higher Books tiers.

- Trial expiration cuts off API access completely - No grace period, no read-only mode. Just stops working. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

The paper receipt chaos. Before Zoho Expense, employee receipts lived in wallets, car glove boxes, and email attachments. Month-end meant chasing people for crumpled bits of paper. Now receipts get captured instantly on mobile - no more lost documentation or "I'll submit it later" delays. Review collected by and hosted on G2.com.

Vuyile M.

Managing Director

Small-Business (50 or fewer emp.)

10/20/2021

"Managing Director"

5/5

What do you like best about Zoho Expense?

For businesses already using Zoho Books, Zoho CRM, or Zoho Projects, the integration feels seamless and truly bi-directional. Expenses flow smoothly into accounting as vendor payments, and you can link them to specific projects or clients for more accurate cost tracking. It also connects well with major cards (through partners like Divvy) and with apps such as Google Maps for mileage tracking. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The interface can feel overwhelming and unintuitive, especially for new users or employees with limited tech savvy. Moving between policies, approval workflows, and reports often takes too many clicks and trips through sub-menus, which can make even simple tasks feel unnecessarily complex. Review collected by and hosted on G2.com.

Dr Govind V.

Co-Founder

Small-Business (50 or fewer emp.)

10/14/2025

"Efficient and Reliable Expense Management Solution for Modern Businesses"

5/5

What do you like best about Zoho Expense?

Zoho Expense offers an incredibly streamlined experience for managing business travel and expense reports. I particularly appreciate its automation features, such as receipt scanning and auto-expense categorization, which save a lot of time and minimize manual errors. The integration with Zoho Books and other accounting tools is seamless, making financial reconciliation much faster and more accurate. The mobile app is user-friendly and allows me to capture and submit expenses on the go. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

While Zoho Expense is excellent overall, the reporting dashboard could be more customizable. At times, generating complex reports requires additional steps or manual filters. The initial setup for policy configurations can also take some time, especially for organizations with multiple departments and custom approval hierarchies. Improved onboarding documentation or guided setup would make the experience smoother for new administrators. Review collected by and hosted on G2.com.

What problems is Zoho Expense solving and how is that benefiting you?

Zoho Expense has significantly simplified and automated our entire expense management process. Previously, we relied on manual data entry and paper receipts, which often led to delays, inaccuracies, and compliance issues. With Zoho Expense, we can now capture receipts digitally, automate approval workflows, and ensure policy compliance in real time. This not only saves time for employees and finance teams but also improves transparency and control over company spending. The integration with Zoho Books further ensures that expense data flows seamlessly into our accounting system, reducing reconciliation efforts and improving financial accuracy. Review collected by and hosted on G2.com.

Brian C.

CFO

Small-Business (50 or fewer emp.)

10/13/2025

"What’s not to like?"

5/5

What do you like best about Zoho Expense?

I like that I can use Siri on my iPhone to initiate Zoho Expense to track my mileage. This makes mileage tracking for my business travel incredibly easy. Then, when the trip is over, I use Siri to stop tracking and it automatically creates an expense report for my trip. I collect those over a month and submit them for review. EASY!! I also use Siri to record a receipt. No fumbling through buttons or apps. My voice command simply opens the app and allows me to scan my physical receipt. BAM! Easy. It’s so easy to use, and it integrates perfectly with our company’s Zoho Books account.

I love this app. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

I haven’t yet encountered anything I dislike about this app. Review collected by and hosted on G2.com.