Zensai (formerly LMS365 and Weekly10) Reviews & Product Details

As a manager, it has allowed me to keep in touch with my team who all work remotely - finding time to get together is difficult - Engage & Perform (previously Weekly10) has allowed me to keep track of the team's activities and easily provide and receive feedback, fostering open communication and continuous improvement. I appreciate the opportunity to provide real time shoutouts to colleagues and it has been much easier to monitor individual and team performance metrics to identify strengths and areas for development and to complete quarterly/annual reviews. As an admin I can gauge the overall employee sentiment and identify potential issues through AI-powered insights, as I receive feedback about our organization's pulse, employee engagement, and can keep track of who has completed their weekly check-ins/quarterly/annual reviews.

Overall, Zensai offers a valuable tool for organizations looking to enhance their performance management processes. If you're willing to be patient when dealing with technical issues, it's a worthwhile investment. Review collected by and hosted on G2.com.

While the product itself is impressive, the service desk's response time could be improved. Issues reported through Zendesk often take longer than expected to resolve. Review collected by and hosted on G2.com.

I enjoyed working with the customer service team and my customer success manager. I found them to be quick to respond and eager to help me solve any issues that I may be encountering. Craig was an excellent resource always enthusiastic and quick to provide resources or ideas on how to solve issues. I like how monthly updates about changes or upgrades to the system came in automatically to the LMS making it easy to review and plan. Ease of use especially for adding new users and intergrating with exisiting systems is a big positive. Review collected by and hosted on G2.com.

Reccomend updating the learn365 player to allow admins and content creators the option to prevent users from skipping past content. Review collected by and hosted on G2.com.

My favourite part os Zensai is the function for creating training, I love how customisable this is. I can link courses to any external content I want or I can upload any of my existing content. I'm also really loving the training plans, these are going to be really useful for our staff. Particularly when we can link these to a teams chat (I'm currently working on this). I also generally like how much development is going into Zensai. Review collected by and hosted on G2.com.

I feel like sometimes Zensai can limit certain functionalities, which can be frustrating. For example, I really want to be able to edit user permissions so I can make our skills section visible to everyone in the company without having to give everyone admin access. I want to be able to upload external certificates (without linking these to existing courses) but it will never let me save unless I link this. Just little things like this, I would like more autonomy to continue to make our LMS more customisable for our particular company. Review collected by and hosted on G2.com.

I enjoy how easily integrated the platform is with Office 365 ecosystem. It also makes it easy to add and remove users through our active directory. It is also very easy to build e-learning courses, along with distributing invitations for instructor-led courses (virtual or in person). Review collected by and hosted on G2.com.

Sometimes, it may be easy for staff to skip embedded content because they are used to clicking the blue "Next" button. Even if there is an attestation button you can add, they may still agree and keep going. However, I like the fact that we can also add a check-off so that it requires manual review before marking the course as complete. Review collected by and hosted on G2.com.

We are still in the pilot phase of our implementation, but we are loving it so far. We receive strong positive feedback for our users and it's value and ease of use. I should mention that we are using it in the tradition way. Our strategic objective is to eliminating our annual review process and go to a continuing conversation process. Perform365 is the only platform on the market we looked at that provides the flexibility to do this. And it is Teams-based and is automatically linked to Learn365, which is great for creating individual development plans for our employees. Our CSMs, Courtney & Blake, are remarkably responsive and provide tremendous support. We wouldn't be where we are without them. Review collected by and hosted on G2.com.

Dashboards are okay but reporting still has a long way to go to enable us to get the data we need. Review collected by and hosted on G2.com.

We have been using Zensai for our organization's learning and development needs, and it has been an exceptional experience. One of the standout features of Zensai is its seamless integration with Microsoft Azure. This integration has made it incredibly easy for us to sync data and create Active Directory groups as targeted learning groups, streamlining our administrative processes.

Zensai is a robust and intuitive system that offers various levels of admin controls, making it easy to generate and administer e-learnings, instructor-led sessions, and comprehensive training plans. The user interface is user-friendly, which has significantly reduced the learning curve for our team.

One of the features we particularly love is the ability to download dashboards to track progress. This functionality provides us with valuable insights and helps us monitor the effectiveness of our training programs. Additionally, Zensai offers multiple control points that allow us to optimize the system based on our specific requirements, ensuring that we can tailor the platform to meet our unique needs.

The latest AI enhancements in Zensai have been a game-changer for us. These enhancements have saved us considerable time by automating various tasks and providing intelligent recommendations. Review collected by and hosted on G2.com.

However, there is one area where we feel Zensai could improve. We wish the Line Manager Dashboard showcased the completion status of employees based on the training with more detailed information rather than just on a surface level. This enhancement would save managers a lot of time by making it easier to identify which team members must complete their training. Review collected by and hosted on G2.com.

The software is easy to use on the backend, and easy for our employees to login and access. If everyone is using Microsoft e-mails its automatically single sign on. We can on-board someone to building and managing courses in a very short period of time. Managing licenses is incredibly easy as it links to their e-mail, and you can use the Microsoft functionality of dynamic grouping for bulk enrollments and automatic enrollments. Review collected by and hosted on G2.com.

We have a lot of folks who access the LMS through their phones and embedded trainings do not work well on phones even when they download the app. They have multiple levels for pricing which blocks some basic features that really should be included in the lower levels. There are work arounds for those which are inconvenient but make it hard to justify spending a few thouand dollars extra per year. Because the software is designed to fully integrate with Microsoft, sometime Microsoft updates cause issues in the LMS, which can take an extended period of time to sort out/troubleshoot. Review collected by and hosted on G2.com.

I am part of the implementation team to setup the platform for user. It is easy to navigate once it is setup for the first time. The details of the training program can be added easily. There are quiz function which is suitable for our local requirements. Email reminder can be set frequency of days before the acutal training day. When there is any problem, there are customer support available in answering our question. As a learner and admin user, I would use the platform frequently for work and training purpose. Review collected by and hosted on G2.com.

There are frequent update which may cause the initial setting has been reset. The admin user required to login frequently in order to check on any changes to the setting. Advance report and filter function need to integrate with Power BI, which need to incurred additional cost. Review collected by and hosted on G2.com.

The LMS system is built on Microsoft systems, so it uses SharePoint, Teams, Active Directory, and others to integrate with systesm that we already use and staff is familiar with. The Customer Service and Support Teams are great and they're quick to help come up with solutions for different ways in which we want to use the system. Review collected by and hosted on G2.com.

Reporting features are built in Power BI. If your organization doesn't have/use that system, you'll need to develop alternative ways to pull the data. Reporting features work fine, but it's hard to fine tune them to get exactly what you're looking for. The biggest issue we've had is that Training Plans don't automatically update their status when you change them after assigning new modules. For example if you assign a Training Plan and then later change the deadline, that doesn't automatically stick, you'll need to go through some hoops to get that to update. Same with adding new courses (or removing courses) from at TP, you have to use an add on solution to force those changes through. Review collected by and hosted on G2.com.