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Wrike Reviews & Product Details

Morgan H.
MH
Senior Recruitment Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wrike?

Wrike has extensive set of tools and features which drives the projects into complete success within the given timeframe. We can control different aspects of the projects through mutual collaboration and can share files with each other. It helps in understanding the logics for the projects and breaking it down into multiple sets with achievable timeframe. Thus , it’s the tool which can automate the set of activities for in a reliable manner. We can schedule the projects or forms a specific chart of activities alloted to different team members all done in efficient way. We can also integrate emails , cloud drive and different platforms with it in order to improve overall productivity in it. It helps us in gaining complete proficiency over our projects and tasks. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

This ain’t the kind of tool which disturbs the regular activities for us. However the deployment time for this tool in an extensive and huge organisation is quite large and deepen. The customer service also neglects or seems incompetent for solving some of our queries. So a improvement is also needed in that phase. We for sure have gained for ourselves unlimited benefits out of it. But as it always appears with the technical tools , it depends on the capability and knowledge of the users how they’re using or implementing this tool altogether. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Wrike on the overall scale is a 10/10 for sure. We have implemented this tool in most our department where it helps different team members to come on one board and keeps everyone updated and acknowledged of the projects performances so far. Through its user-friendly dashboard and interface we can keep track on all of our projects going on and can see to which extent they’re being completed or are still in execution phase. The files can be easily sorted and shared over this tool and we can maintain complete control over employees and projects and can also instruct them accordingly on the under-performed projects. Review collected by and hosted on G2.com.

Wrike Overview

What is Wrike?

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. With unmatched power, versatility, and intuitiveness, Wrike is the only work management solution an organization will ever need to scale, optimize, and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, and Tiffany & Co. For more information, visit www.wrike.com.

Wrike Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries.

How do you position yourself against your competitors?

Wrike is the most versatile and secure collaborative work management platform. It is easy to use yet powerful and flexible enough to meet the unique business needs companies of all sizes and industries. Additionally, Wrike is a truly global solution with full best in class support in 15+ languages across 130+ countries.


Seller Details
Company Website
Year Founded
2006
HQ Location
Wrike · 9171 Towne Centre Dr #200, San Diego, CA 92122
Twitter
@wrike
13,880 Twitter followers
LinkedIn® Page
www.linkedin.com
1,077 employees on LinkedIn®
Description

Advanced project management & collaboration tools for Enterprise and SMB.


Roma C.
RC
Overview Provided by:

Recent Wrike Reviews

Kristen P.
KP
Kristen P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Wrike has changed the way we work completely."
With the project management platform we used previously, it was challenging to gain visibility to projects that other team members didn't share dir...
Barbara R.
BR
Barbara R.Enterprise (> 1000 emp.)
4.0 out of 5
"Underrated Project Management Software that Surfaces Dependencies"
Per the title of this review, Wrike is great for surfacing dependencies. Once you know what your dependencies are, you can easily determine what el...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"This has made a positive difference in managing projects and makes a great information repository."
Wrike has a great support team who will reach back out quickly to help with any issues. So far, I have had same day responses from the support tea...
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5 people requested security information

Wrike Media

Wrike Demo - Interactive Gantt Charts
See the "big picture", get real-time updates, create dependencies.
Wrike Demo - Online Work & Project Calendars
Coordinate schedules across teams, visualize your product roadmap, get real-time updates.
Wrike Demo - Resource Management
Easily visualize and balance team workload
Wrike Demo - Boards
Track team or project progress, get real-time updates, add notes to cards.
Wrike Demo - Custom workflows & custom fields
Wrike suits to any team in the company.
Wrike Demo - Wrike apps & integrations
All the tools you need accessible from the task management software you love
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Why Professional Services Teams Choose Wrike
Play Wrike Video
Why Professional Services Teams Choose Wrike

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Video Reviews

3,739 out of 3,740 Total Reviews for Wrike

4.2 out of 5
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3,739 out of 3,740 Total Reviews for Wrike
4.2 out of 5
3,739 out of 3,740 Total Reviews for Wrike
4.2 out of 5

Wrike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WrikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kristen P.
KP
Product Marketing Supervisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Wrike?

With the project management platform we used previously, it was challenging to gain visibility to projects that other team members didn't share directly. The option to create a departmental space is an absolute game changer—now, all our team members can see projects currently in progress without wondering if they have been shared in or not.

The option to view projects and tasks in a kanban board or as a Gantt chart has helped us communicate as a team while moving projects forward, especially with the instant notifications that the next step is ready to be made in the process. Plus, having the capability to @-mention team members has eased our use of Slack and reduced our time spent managing Slack messages overall. It's increased our efficiently as a team to keep conversations visible to all team members as we re-delegated projects as needed.

Not to mention Wrike's excellent online, at-your-own-pace learning tracks—these helped get our team up to speed quickly! Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Honestly, there is very little that I have found to dislike about Wrike. Once you've learned how folders, projects, and tasks work with dashboards and kanban views, it makes project establishment easy. We have had some challenges in customizing widgets in dashboards and creating dashboards for visibility outside of our development, but Wrike's onboarding team has been so helpful in answering our many questions.

There are so many ways for project managers to establish projects in Wrike. Our team created an onboarding subcommittee to identify how our department will use the team space and our best practices to create, share, and communicate. Our licensure includes collaborators, which make it easy to add external members who do not have a license for visibility. I strongly suggest creating an onboarding committee to set your team up for success during the onboarding process. Review collected by and hosted on G2.com.

Recommendations to others considering Wrike:

Wrike has an excellent self-paced onboarding program that includes fun animated videos. This program makes training more manageable with small teams! Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

We needed one tool for managing our projects—our team had been working partially in Basecamp, partially in Smartsheets, and using Slack and email to fill in space where needed. It didn't prove easy to figure out where projects were in progress, and communication was often not documented or spread widely throughout multiple tools. Wrike answered all of our needs and provided a space to streamline and capture all our communication in one tool. Review collected by and hosted on G2.com.

BL
Administration
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Wrike?

Wrike streamlines the company workflow! I started working with Knorr just over a year ago and Wrike was new to me. With a little demistration(and some notes) i was ready to use Wrike in no time! The Ease from moving from Job to Job and how to search , have dashboards has been a piece of cake. I am on wrike for 100% of my jobs checking in with each step to move onto the next. I can see when others tasks are due as well as look for link and uploaded documents. I have not had to use customer support but when my company had a Issue it was fixed quickly. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Sometimes I need to minamize my screen to use a scroll bar in some of the areas that i am in. I find its harder to use when just on my laptop than when I am connected to the bigger screens. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Wrike is giving me a schedule to work with. I was not in marketing before working for Knorr so I am not aware on how these tasks even moved arround the company before. I can only imagine they had to have a lot of in person meetings. Review collected by and hosted on G2.com.

Ian G.
IG
Director of Professional Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wrike?

Optimizing our project plans and customer engagement opportunities with Wrike spaces and project cross-tagging fast-tracked our overall onboarding timelines, and provided a simple way to track team utilization on projects through subproject time log summaries. The differential blueprints creating new projects based on conditional fields in Salesforce via the Workato automation have given us much more control over scope-creep and capacity planning. Have to call out Wrike's success and support team, as well as their community, all of which ensure that there is a solution to almost any problem you throw at the tool. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Wrike is not a beginner's tool. It requires a clear vision of project structure and data hygiene across systems to implement effectively. The reporting functionality, in particular dashboards, is not as user friendly as similar tools in the space, although the robust support for custom fields allows for ad hoc reporting via .csv to external dashboarding tools. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Onboarding project creation is now automated based on specific data points in Salesforce, streamlining what used to be a manual task. Additionally, ad hoc project creation is triggered by data from Zendesk, simplifying the assignment process even further. These improvements have drastically reduced the time spent on administrative tasks and allowed my team to focus their efforts on more strategic activities. Review collected by and hosted on G2.com.

Kevin T.
KT
Global Program Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Wrike?

Wrike helps us bring transparency to all of our projects. As we are growing as an organization, we are now saying that everything has to be in Wrike for our source of truth. Wrike has implemented a dashboard that allows us to create better transparency. This transparency is not just for the program team but also for people outside of our program. We have implemented a weekly readout that goes to many stakeholders to help keep everyone informed of our progress across our project portoflio. We love what Wrike has done with the Dashboards. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Helping people understand Wrike right away. Moving people from Email, PowerPoint and excel can be overwhelming. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Transparency to the status of activity of all of our projects across the program. Also, helping us preplan projects based on a teamplate as our process is repetivitve. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wrike?

Wrike truly lives up to its promise of enhancing productivity. Ever since adopting this tool, I've experienced a remarkable shift in how I manage tasks. Everything's consolidated into one breathtaking platform, making collaboration with my team seamless. Its flexibility tailors perfectly to our varied projects, and efficiency levels have soared. Wrike is now my go-to for organized and hassle-free workflow management. It’s like having an organizational superpower. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

So far, there have been no big downsides to the product. Will update the review if anything pops up. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Prior to Wrike, Emails and Calls were the go-to method for collaboration and work management. However with Wrike, I've experienced a remarkable shift in how I and my team manage tasks. Wrike is now my go-to for organized and hassle-free workflow management. Review collected by and hosted on G2.com.

Kendra C.
KC
Operational Excellence Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Wrike?

Automations within tasks and projects are amazing. We have set up automations so that when a date is entered into a cusom field, an entirely new task is created for a different department to complete. The task stays within the project, but also displays in the other team's work queue. Both teams can monitor the progress of the task and project. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Limitations on the amount of data that can be entered into the Data Hub. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Transparency between business units has been made much easier with Wrike. Wrike has also decreased the amount of time teams waste on finding email threads in who know which inbox to find project details and sending information back and forth through emails. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Wrike?

Customizable and flexible for each user! Wrike is easy to set up, doesn't require developer hours, has top tier customer support, and a great community of users! It is an easy tool to use every day to keep projects moving forward and your daily to do list in check! Review collected by and hosted on G2.com.

What do you dislike about Wrike?

It costs extra for analyze, integrate, and more rows in Datahub. Review collected by and hosted on G2.com.

Recommendations to others considering Wrike:

Try out the trial or free version. The easiest way to see if this will meet your needs is to use it and try to "break" your process within the tool! If you can't, then it is a great option! They are constantly updating and releasing new features as well. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

This helps our team keep track of our current workload, new requests, and team wide projects. It helps departments throughout my workplace to spin up request forms quickly to meet changing project needs. We also are using Wrike to get out of spreadsheets, email, and legacy software into a consistent platform with greater visibility. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Wrike?

Wrike has a great support team who will reach back out quickly to help with any issues. So far, I have had same day responses from the support team and they will walk me through to make sure I understand, which I appreciate. The online help page has been a great resource as well. The project teams have jumped right in and quickly adapted to the system and uses it consistently as well. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

The learning curve is a bit of a challenge. There are many helpful features - it's just getting to the point of using them and testing that can be a bit time consuming. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Wrike is helping this company organize projects by prioritizing and providing one place for information pulling. For me being the PM, this has helped me keep project teams on schedule and providing a high-level overview of the project status for Senior Management. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Wrike?

We leverage so many of Wrike's features, it's tough to pick just the best. The automation engine is powerful and makes it easy to work smarter. I love the New Dashboards - I use them every day to clearly visualize my work and the work for my project teams. The customer support team is fast at responding to any bugs or issues, and we adore our customer success manager. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

The Wrike licensing isn't the most flexible - you have to purchase in packages of 10. Review collected by and hosted on G2.com.

Recommendations to others considering Wrike:

Map out your repeatable processes - who works with who, order of operations for accomplishing daily/weekly/monthly work - and make workflows and blueprints to automate as much as possible. Wrike is a hugely powerful tool if you leverage all of the interconnecting features to maximize what the platform can do. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

We have improved our task and work management tracking and communication. We have improved visibility into the work for each team AND how those teams interact on shared work items. Review collected by and hosted on G2.com.

Alison (Ali) M.
AM
Designer/Illustrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Wrike?

We are constantly finding new ways to use Wrike. Once team members are introduced, they think of new use cases frequently.

The best thing about Wrike for my team is that it is infinitely tinkerable. If one solution doesn't work, we just rethink and reimplement. It's so easy!

The customer support is also fantastic. Review collected by and hosted on G2.com.

What do you dislike about Wrike?

Sometimes the auto-follow feature on tasks can cause inbox spam. Review collected by and hosted on G2.com.

What problems is Wrike solving and how is that benefiting you?

Wrike has streamlines our communications. It has reduced email information silos significantly. Automation, custom workflows, and intake forms combine to form a powerful tool for moving work around in very specific ways. BI features provide management with top-down clarity on workloads and department performance. Review collected by and hosted on G2.com.