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Overall Review Sentiment for VidCruiter
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So far our experience with VidCruiter has been fantastic. The platform itself is extremely user friendly and easy to navigate. However, the best part about VidCruiter has been the amazing partnership we have gained. The team is always responsive and eager to help when needed. The training provided has been a major factor of our success in the platform thus far. Our candidates have been higher quality and the hiring process has become faster and more efficient. I would highly reccommend Vidcruiter and their team. Review collected by and hosted on G2.com.
So far I do not have any concerns regarding the system. Any concerns or changes we have wanted to make the team had responded and reacted within hours. They work with us to create a platform that is just right and makes the most sense for our business. Review collected by and hosted on G2.com.
VidCruiter's onboarding team worked diligently with us to get our rather messy reference check process up and running. They are always quick to make adjustments as we need. We've been using VidCruiter for 2 years now and our reference check process is now easy to manage and fully automated because of VidCruiter. Review collected by and hosted on G2.com.
I really don't have a lot of negative things to say about VidCruiter. It could be helpful to have more frequent check ins with our account manager and to have an account review in order to determine if there are any improvements we can make to our process in case there have been new functions released that we don't know about. Review collected by and hosted on G2.com.
I like the ease of using the program. I also found that customer support was excellent and response times were very quick. Review collected by and hosted on G2.com.
I did not find any downsides to this platform. Review collected by and hosted on G2.com.
This platform is very easy to navigate. Very simple to learn. Review collected by and hosted on G2.com.
Auto emails going into junk mail! But that is not any fault of this product. I would like an email when an applicant's reference is totally completed. Review collected by and hosted on G2.com.
The implementation team that helped us was amazing. As a Business Analyst I appreciated their attention to detail was well as their ability to gather requirements in a quick and defficient manner. Shoutout Rob Petolas & Thomas Weinmaster for providing great customer support and assisting with an ease of integration. Review collected by and hosted on G2.com.
I wish each Applicant had an "applicantID" so I could see an Applicant Profile and easily see all the positions they reside in in one view. Review collected by and hosted on G2.com.
We use Vidcruiter as a screening tool to screen our candidates before bringing them in for first round interviews. Vidcruiter is easy and smooth for our candidates. It takes less than 15 minutes to complete a video interview and allows candidates to submit their interview on their own time. Review collected by and hosted on G2.com.
One of the downsides of VidCruiter is that it can be challenging for individuals who are not familiar with technology or lack tech-savviness to submit their interviews. However, VidCruiter has an excellent customer service team that responds quickly to any tech issues immediately. Review collected by and hosted on G2.com.
Helpful, professional, responsive staff. Always willing to consider our requests, study our issues, and respond with that is possible. Review collected by and hosted on G2.com.
Interface is a little limited and clunky. But still easy to use. NOt a huge negative. Review collected by and hosted on G2.com.
