vFairs Reviews & Product Details - Page 2

vFairs is an excelently priced product that met 90% of our needs. Their customer service is unmatched. Beginning with sales and then to our project management team, vFairs team members were always there to assist us. The backend of the platform is really easy to navigate through and allowed me to make changes myself without having to wait for vFairs to make them. Review collected by and hosted on G2.com.

Like most product, the sales person did over promise a few items that we actually could not do but they were small and non essential. Review collected by and hosted on G2.com.

The virtual world offered a unique and engaging environment, bringing the conference to life with interactive elements and personalized experiences. Review collected by and hosted on G2.com.

We would have liked more rewards options for the leaderboard. We would also liked to have known about a user app prior to signing the contract. Review collected by and hosted on G2.com.

We had issues with development in the begining, with our new team leader, she picked up the work and did all our changes much quicker then our previous team member. Zainb was quick to respond and give us realistic time lines. She was also available during our night event which was great as well to have. Review collected by and hosted on G2.com.

It is hard to explain what we want with a developer, we struggled getitng our picture together, and needed basically an IT translator. Review collected by and hosted on G2.com.

We loved using vFairs to host four of our virtual volunteer expos. A fun and dynamic platform with lots of options for customization and a stellar project management team led by Syed Usama Amir that supported us in every step of the way. Review collected by and hosted on G2.com.

Platform was slow at times for users that attended Review collected by and hosted on G2.com.

The customer service was impeccable. They were so quick to get back with any question I had whether they had an answer or not, they made sure to resolve everything super quick! Review collected by and hosted on G2.com.

There were tedious things sometimes with the backend that weren't easy to do on your own at times. Thankful for the customer service help, you never felt like you were doing it alone. Review collected by and hosted on G2.com.

vFairs customer support has been unfailing over our last 14 events. Our Project Manager of many years, Syed Usama Amir, consistently goes out of his way to ensure we have a successful event-from initiating design to they day of-by making himself available and clearly communicating at all steps of the process. That being said, the backend of the platform is also very easy to navigate on my own, and allows me to make the changes I need and get the data I need when I need it. Review collected by and hosted on G2.com.

I would like the ability to be able to customize the attendees, like the ability to make avatars of staff and booth admnistrators, to make the event even more personalized! Review collected by and hosted on G2.com.

The ongoing and fast assistance from the vfairs team. Review collected by and hosted on G2.com.

It would be great to add more features to the platform in the future, but excellent overall. Review collected by and hosted on G2.com.

My overall experience with vFairs has been exceptional. The platform is user-friendly, feature-rich, and has significantly enhanced our virtual event experiences. Syed and his team have been incredibly responsive, ensuring that every detail was taken care of efficiently. Their commitment to customer satisfaction is evident, and they go above and beyond to make sure the event runs smoothly. Review collected by and hosted on G2.com.

While the platform is robust, some features could benefit from more customization options. However, the team is always open to feedback and continually improving the product. Review collected by and hosted on G2.com.

My organzation had an excellent Project Manager, Momina Imran. She was able to navigate our unique needs and work with her team to bring them to fruition. I really appreciated vFairs being able to accommodate our requests and help us to develop a wonderful resource. Review collected by and hosted on G2.com.

I don't have any dislikes about vFairs to share. Review collected by and hosted on G2.com.

The customer support we've received is exceptional. Our project manager, Syed, is extremely responsive and an excellent problem solver. He is receptive to new ideas and willing to work on customizations for us. We have several customizations and a large integration that requires maintence and support. Syed and his team are always available and ready to assist. Furthermore, they help us troubleshoot and issues or questions we have. The entire team has been very easy to work with, they are open to feedback, and have built a fantastic working relationship. Review collected by and hosted on G2.com.

We knew when selecting vFairs that it was not totally aligned with their use case. Therefore, we do run in to some challenges from time to time with the system, mainly because we are adjusting the platform to fit our needs. However, the team is always available to assist and has made it work very well for us. Review collected by and hosted on G2.com.