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vcita Reviews & Product Details

Bob S.
BS
Executive Director
Construction
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about vcita?

Ease of use, clarity, simplicity. Ability to track payments and keep notes about clients. There is a widget you can set up on your website that will allow your clients to set up an appointment with you. Review collected by and hosted on G2.com.

What do you dislike about vcita?

It' not free, you have to pay if you desire to benefit from all offers and full extend there is a monthly fee. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

When I am on the go, I can just tell my clients to go to my website and schedule appointment, without me looking through the calendar etc. I an also copy links of my Vita website and post it on social media prompting prospects to click and set up an appointment. Review collected by and hosted on G2.com.

vcita Overview

What is vcita?

vcita is a complete business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. Automate time-consuming admin tasks like payment collection & billing, scheduling, client interactions, and marketing communication, all from one place. vcita's easy-to-use and intuitive software allows businesses to: • Get paid on time • Gain and retain clients • Stay organized and productive • Market like a pro Main features of vcita's all-in-one business management software: • CRM: client cards, client communication & history • Estimates, invoicing and billing • Payment collection & processing • Online scheduling and calendar management • SMS & email marketing campaigns • Automated reminders • Secure and personalized client portal • Lead capture • Documents & files Join more than 100,000 businesses worldwide that use vcita to better their business.

vcita Details
Discussions
vcita Community
Languages Supported
German, English, French, Hebrew, Italian, Dutch, Polish, Portuguese, Russian, Spanish
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Product Description

The vcita platform redefines small business by empowering online visitors to engage, driving more opportunities from the web, mobile, email and social.

How do you position yourself against your competitors?

vcita helps busy business owners automate time-consuming tasks with a complete business management solution. vcita's interface is intuitive and allows for an easy setup, with easy integration options to your favorite tools. Businesses can let their clients schedule, pay, send documents and messages through a branded and personalized client portal.


Seller Details
Seller
vcita
Year Founded
2010
HQ Location
Bellevue, WA
Twitter
@vCita
1,789 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®
Description

vcita helps business owners and entrepreneurs around the world manage the fundamentals of their business: money, time, clients, and marketing. Our all-in-one business management platform streamlines and automates SMB's day-to-day operations, keeping them fully connected to their business, and allowing them to remain competitive in an ever-changing digital-first economy. vcita’s easy-to-use app enables solopreneurs and small teams to run their entire business online, turning time-consuming tasks like scheduling, payment collection, and marketing into simple, one-click operations. We build strategic partnerships with global enterprises to create long-lasting customer engagement and new growth opportunities, whilst empowering their SME customer base with value-added services.


Esti Z.
EZ
Overview Provided by:

Recent vcita Reviews

Neil D.
ND
Neil D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Outstanding backend system transformed my business"
vCita has been a game changer for our business. It takes care of all the backend tasks (scheduling, collections, marketing, etc.) so we can concent...
Nakia C.
NC
Nakia C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing"
I'm able to do live sessions with my customers.
Valia G.
VG
Valia G.Small-Business (50 or fewer emp.)
5.0 out of 5
"A game changer for my company"
Vcita has been an effective partner in the growth of our company. It has helped us automate our processes by allowing the team to focus on specific...
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vcita Media

vcita Demo - Clients
Manage and store all of your client information in one place.
vcita Demo - Payments
Let clients pay for services in a single click. Send automated payment reminders, branded invoices, estimates, and more.
vcita Demo - Calendar
Online scheduling, appointment management, meeting reminders, and calendar management.
vcita Demo - Marketing
Send professional marketing campaigns, without having to be a pro.
vcita Demo - Client Portal
Allow your clients to book, pay, and get in touch through a branded client portal. 24/7
vcita Demo - Integrations
Connect vcita's business management platform with your favorite tools
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73 out of 74 Total Reviews for vcita

4.6 out of 5
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73 out of 74 Total Reviews for vcita
4.6 out of 5
73 out of 74 Total Reviews for vcita
4.6 out of 5

vcita Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for vcitaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ST
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

Very easy to configure and a very friendly team to clarify any queries I had.

The level of customisation for my business in what regards services, it's soooo flexible.

The fact that I can connect it with Office365

Multiple online payment options for my clients

Widget to set on my own website

Customer Portal and Chat feature

Option to select other languages than english

Customisation of every notification

Automates most of my business daily tasks

Support team is great! Review collected by and hosted on G2.com.

What do you dislike about vcita?

Nothing, but I'd love the option to allow multiple languages to be set in parallel

Would also like to have the possibility to generate invoices for already paid services, for tax purposes. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

I tested dozen of similar platforms and none would fully fit my needs. With vcita I was able to gather almost 100% of my needs and it makes my life so much easier with the level of customisation that it has. I can configure my services, packs, synch my calendars, offer multiple payment options, have the widget on my website and make use of the links to set up specific offers straight into my website. I also love the Customer Portal and how easy it is to chat and share documents with my clients. Review collected by and hosted on G2.com.

SW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

It has ability to add on apps or link apps but its a CRM, you can send estimates for approval require deposit that customers pay online when they approve your contract and make the up front payment, and then you create an invoice from that approved estimate, and send it with attachments, customers can book services online on your website, and it creates a cuatomer portal where they see your correspondance and download any documents pay their bill, and all thos can be found when you add it to your website it creates a little pop up on screen asking what they would likw to do, call you, message book service download document, all set up pretty easy and the booked servi es can sent directly to your google calendar so you dont miss appointment s and if payment is required foe the appointment it allows the customer to pay up front. It can sync w quickbooks and other apps you may use in your business. Review collected by and hosted on G2.com.

What do you dislike about vcita?

Theres a limit to the amount of documents you can upload, because i liked to send pics with every estimate or invoice id add after pics and warranty info. But once you reach a limit is very hard to delete old uploaded documents and they want you to upgrade your service to by $50 a month when you can simply email these documents, but then theyre not tracked in your messages or available theu your customer portal. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

Electronic invocies and digital approval of estimate and deposit payments included, saves me 2nd trip to customers house or requiring them to come to our office for contact siding or payment. Review collected by and hosted on G2.com.

Valia G.
VG
General Manager
Fine Art
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

Vcita has been an effective partner in the growth of our company. It has helped us automate our processes by allowing the team to focus on specific tasks while the software supports the administrative processes. One of the areas in which it has helped us the most is finance. We can now better track payments and deposits from our customers. Review collected by and hosted on G2.com.

What do you dislike about vcita?

So far we have had no problems with this system Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

Vcita has given us a system for scheduling appointments and above all has been very helpful in charging for our services. Review collected by and hosted on G2.com.

Jorge R.
JR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

The scehduling widget for the website integrated with the backend makes the process of singning up customers easy and. It looks very professional to the clients and its is very easy to use on my end. Review collected by and hosted on G2.com.

What do you dislike about vcita?

The lack of integration with Google Business profile, I can't sell downloadable items or allow users to signup to a subscription, instead I have to create it manually. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

It made my business startup super easy. The CRM is super simple to use, the implementation of the scheduling module on the my website was easy, and organining my business is a one-step-solution with vCITA. Review collected by and hosted on G2.com.

Christa C.
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about vcita?

The ease of use is a godsend, not much of a learning curve to use the platform. I use it daily. I can communicate through a full CRM that has safe secure client portal for my customers and clients, invoices and bills and takes payments with my select processor, stores and send documents, allows for digital signing, and even includes marketing and and customer reviews, its priceless! Review collected by and hosted on G2.com.

What do you dislike about vcita?

I think some customers who are not tech savy may get confused with the login of the client portal. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

the program fees basically pay for itself as it streamlined my business tasks and cut down my time immensley. I can spend more time now and do what I do best and that is service others! Review collected by and hosted on G2.com.

MT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about vcita?

The ablilty to have muiltple service for my business and once client book all of the confirmations and reminders are sent automaticly. I used it all the time in my business. Very straight forward with integrating with other websits. It was not hard for me to understand and start using in my business and if I had a question customer support got back to right away. Review collected by and hosted on G2.com.

What do you dislike about vcita?

Locating your services can be more clear and easy to get too Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

All of my consulting appointments are in one and intergates in my calendar. Review collected by and hosted on G2.com.

Helen T.
HT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

It's easy to use, has useful automated Features and I really like the ability to write client notes and share documents. Review collected by and hosted on G2.com.

What do you dislike about vcita?

It's not cost effective beyond the basic level. Cannot connect to bank for BACS. It means my clients have a surcharge which I don't want. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

Saving me loads of time. Review collected by and hosted on G2.com.

MG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about vcita?

It has the widget that is a pop up on my web site for initial contact and then leads my clients to an intake system where we can chat and correspond and they can upload all their documents through the Vcita app. Review collected by and hosted on G2.com.

What do you dislike about vcita?

No real downside, my office is just not geared up to use all of their tools like scheduling. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

It is getting the clients attention to interact and send us their contact info as an initial contact. Review collected by and hosted on G2.com.

Neil D.
ND
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about vcita?

vCita has been a game changer for our business. It takes care of all the backend tasks (scheduling, collections, marketing, etc.) so we can concentrate on giving the best tutoring possible for our students. Review collected by and hosted on G2.com.

What do you dislike about vcita?

I honestly have no complaints. Great customer service makes vCita a great business solution. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

The system makes it easy for our students to book us. Scheduling, invoicing, collections, and marketing are all seamless. Review collected by and hosted on G2.com.

Nakia C.
NC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about vcita?

I'm able to do live sessions with my customers. Review collected by and hosted on G2.com.

What do you dislike about vcita?

Nothing, it's straight to the point and perfect for what I need. Review collected by and hosted on G2.com.

What problems is vcita solving and how is that benefiting you?

Time management

It keeps me focused and engaged on the main responsibilities I have. Review collected by and hosted on G2.com.