Very easy to use even for the beginners. Convenient app Review collected by and hosted on G2.com.
Log out issue again and again from the app Review collected by and hosted on G2.com.
One of the things we value most about Text Request is how simple it was to implement. The platform is intuitive and easy for staff to learn, which allowed us to get up and running quickly. It’s also a very cost-effective solution that helps us maintain efficient communication with clients without adding unnecessary overhead. Review collected by and hosted on G2.com.
The widget customization options are fairly limited. It would be helpful to have more flexibility to adjust the design and functionality so it can better match our website and workflow. Review collected by and hosted on G2.com.
Thank you for the feedback! It’s awesome to hear that you’re seeing real-world benefits in your response times and overhead costs. We appreciate your honesty regarding the widget customization; we're currently working on updates to our UI features, and insights like yours are exactly what we use to prioritize those changes. Thanks for being part of the Text Request community!
Our business has a dedicated phone number for receiving online submissions forms and appointment requests, making it as easy as sending a text to reply and book a patient. Review collected by and hosted on G2.com.
I can't directly link my text request number to my online submission forms, but through Zapier I can integrate Text Request to my online submission forms. Review collected by and hosted on G2.com.
Thank you for leaving us a review. I'm sorry we couldn't help more with you Zapier integration. We are always working to better our product. If you email Marketing@textrequest.com we'd love to hear your thoughts.
Text Request is texting tool whoch allow companies to send and recive SMS using their phone number.we can also schedule and automate SMS through text request. it provide two way communication , customer service andinternal communication and marketing campaigns.we can also manage bulk massage sending or receiving. Review collected by and hosted on G2.com.
Its advance feature require subscription either monthly or annually which make costly to small or mdium size company. Review collected by and hosted on G2.com.
thank you for leaving us this review.
I really like the great features Text Request offers. The dashboard is very simple to use, which lets me interact with customers easily and spend less time getting more customers. It's easy to navigate all the sections, making me more productive. Plus, the pricing is affordable, which is a huge bonus. The initial setup was very simple and fast, and I would definitely recommend it to friends or colleagues. Review collected by and hosted on G2.com.
Nothing Review collected by and hosted on G2.com.
Josh, thank you for leaving us this review. We love you use case! Please reach out with any questions you might have.
We still use Textrequest on a daily basis and it porvides all the basi functions we need. However, I have noticed some glitches and slow downs in refreshing the page. There tends to be a delay in loading new texts, and sometimes the most recent chats will not appear on the main page. Other than that, everything has been great! Review collected by and hosted on G2.com.
Still can't receive videos. It comes up as 'unsupported attachment'. It would be a good feature for text request to have. Review collected by and hosted on G2.com.
Lauren, Thank you for updating your review. Happy to see that two years later, and you still think positively of Text Request.
I like when multiple users are texting, I can see the initials of the person that sent the text. I also love that I can schedule texts. I also love that I can search for a text by using the phone number. There's so many great features! Review collected by and hosted on G2.com.
Not sure if you have this or not but I wish I could see an alert in the tab when a new text has come in. I work multiple tabs at time so I think the alert would be nice. Review collected by and hosted on G2.com.
Thank you so much for the review. Happy to hear that you aren't running into any issues.
I still like the ease of use and communicating. I love that all my agents can quickly respond to any of the customers on all of our dashboards. Review collected by and hosted on G2.com.
They have raised prices and the variability of it is frustrating. Very hard to budget, Many other companies have flat fees. I still don't like that we can't move clients responses into columns (pipelines whatever you want to call it - for example - "working", "needs follow up" "not interested at this time" etc) and clear them off the boards when they are complete. Review collected by and hosted on G2.com.
Hello Erika, Thank you so much for taking the time to leave a helpful review. I have sent your "Dislike" to our Product team. Thank you again for your input.
Quick support, I usually get fast responses Review collected by and hosted on G2.com.
Lack of integration with CRMs such as salesforce. Review collected by and hosted on G2.com.
Thank you for taking the time to leave us a review. We are constantly trying to add integrations. Thank you for your review.
They guide you through the entire process from start to finish. Review collected by and hosted on G2.com.
The cost, and the limited number of allowable characters. Review collected by and hosted on G2.com.
Mariela,
thank you for leaving us a review. Please reach out to success@textrequest.com with any questions and concerns.
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Pricing provided by Text Request.
Text Request is the business texting platform built to ignite customer engagement. Exclusive to G2 users! Receive 20% off the first 3 months on ANY plan! Head over to: https://www.textrequest.com/pricing
1. Navigate to the landing page and select your Text Request plan 2. Continue through the checkout process 3. Enter code "G2Deal" in the Referral Code at payment to claim 20% off the first 3 months on ANY plan!
