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Teamwork.com Reviews & Product Details

Verified User in Higher Education
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Teamwork.com?

The best feature about Teamwork is the ability to track time and log billable hours. For revenue tracking, this is an important feature that is not yet available with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

It is not particularly visually appealing or as user friendly as other platforms. Projects can't be imported as easily, the tags get messy quickly. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Teamwork is only being used by part of our organization to track billable hours and recognize revenue. That feature is the only reason it's currently being used as the rest of our organization has moved to Asana. Review collected by and hosted on G2.com.

Response from Willow Littlewood of Teamwork.com

Hey there,

Thank you for taking the time to leave us a review!

We're glad to hear that you have found our time tracking and billable hours features useful for revenue tracking.

Thanks for sharing your feedback. We recently rolled out a new look and layout to Teamwork, this update gives Teamwork a more modern, cleaner look and feel. We hope that this update has made Teamwork more visually appealing. We would love to help improve your experience with Teamwork and we value your feedback. If you have any suggestions for improvement, please feel free to send them to us at support@teamwork.com

Have a great day,

Willow at Teamwork

Teamwork.com Overview

What is Teamwork.com?

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com.

Teamwork.com Details
Product Website
Languages Supported
Afrikaans, Arabic, Azerbaijani, Belarusian, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

With best-in-class client operations combined with easy-to-use project management, our software helps client service teams manage their projects from start to finish, from planning and resourcing their work to execution and reporting. Teamwork's core project management platform and a full suite of add-ons support customers' internal teams, their clients, and their projects.

How do you position yourself against your competitors?

Profit from every client demand

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

We understand the complexity that comes with delivering client work on-time and on-budget, and that’s why we built our software to enable teams to manage multiple clients and projects with ease. With best-in-class client operations combined with easy-to-use project management, we’ll help you to focus on what matters most—delivering incredible work and making your clients happy.

With features like built-in time tracking, budgeting, and resource allocation, to project performance visibility, profitability reports, and custom client permissions, you can easily scale your workflows and deliver projects on time. Our software handles all the details so you and your team can keep going (and growing).


Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
555 employees on LinkedIn®
Description

Teamwork.com is the only platform with best-in-class client operations combined with easy-to-use project management that teams love.


Willow L.
WL
Overview Provided by:

Recent Teamwork.com Reviews

Chris H.
CH
Chris H.Small-Business (50 or fewer emp.)
4.5 out of 5
"A project management platform that is perfect for agencies"
We run our entire digital marketing agency (25+ team members) with Teamwork after switching from Asana nearly two years ago and haven't looked back...
Ivy T.
IT
Ivy T.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very convenient to use and great for organizing tasks!"
As a visual learner, I find Teamwork very helpful in helping me visualize my tasks and keeping it organized and all in one place. Especially, with ...
JF
Jaime F.Mid-Market (51-1000 emp.)
4.5 out of 5
"It has been essential for our project management"
Teamwork has a super intuitive interface; I didn't have to get lost in a sea of settings to get started. I was able to create projects, assign task...
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Teamwork.com Media

Teamwork.com Demo - Health report
Health report
Teamwork.com Demo - Timesheet
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Teamwork.com Demo - Board view
Board view
Teamwork.com Demo - Finance including project profitability
Finance including project profitability
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1,156 out of 1,157 Total Reviews for Teamwork.com

4.4 out of 5
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1,156 out of 1,157 Total Reviews for Teamwork.com
4.4 out of 5
1,156 out of 1,157 Total Reviews for Teamwork.com
4.4 out of 5

Teamwork.com Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for Teamwork.comQuestion

Time to Implement
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48+ months
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Chris H.
CH
Chief of Customer Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Teamwork.com?

We run our entire digital marketing agency (25+ team members) with Teamwork after switching from Asana nearly two years ago and haven't looked back. Our monthly retainer clients are entered as projects with monthly budgets that are directly connected to estimated times for tasks and actual logged and billable time entered by our team. This time is directly exported each pay period from Teamwork and used to process payroll via Quickbooks, Wise, and Paypal. It's a great platform. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

Teamwork.com is still a work in progress with quarterly updates that make an already strong platform that much better each time. Our team has had to wait for certain functionlity, but based on past experience, we know our needs are heard and the features undoubtedly make their way to the platform. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Teamwork allows our agency of 25+ team members to manage over 30 clients needs through accurate real time budgeting, time tracking, and clear team member communication. We use the system in conjunction with our work in Figma, Klaviyo, Canva, Keep, Quickbooks and a variety of social media platforms. Review collected by and hosted on G2.com.

JF
Senior Project Manager
Design
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Teamwork.com?

Teamwork has a super intuitive interface; I didn't have to get lost in a sea of settings to get started. I was able to create projects, assign tasks and set deadlines without feeling like I was cracking secret code. One thing that really made a difference was the way it allows you to organize your work with dependencies and subtasks. Before, things slipped through my fingers because there was no clear structure, but with Teamwork.com everything is in its place. Also, the real-time collaboration is amazing: you can comment on tasks, upload files and keep the whole team aligned without the need for endless meetings. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

While I quickly got used to the basics, when I wanted to get the most out of more advanced features, I realized that there is a learning curve. I had to watch tutorials and test until I found the best way to use it with my equipment. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

I remember that before using this platform our tasks, ended up with confusing dates and duplicated tasks because we used emails, spreadsheets and we even got to coordinate through WhatsApp messages. Now we can unify teamwork for project planning and management, centralizing everything: recording decisions, contact lists, document exchange, etc. In our large projects, we have several people in charge of different parts of the process, from design to development to marketing. Here we can see exactly what each team member has to do and when, without the need to constantly ask questions. Also, thanks to the time tracking features, we now have a better idea of how long each phase took, which has helped us improve our estimates for future projects. Review collected by and hosted on G2.com.

Hope B.
HB
Data Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Teamwork.com?

For pretty much anything I want to organize or schedule in my workflow, Teamwork has a functionality for that. Plus it has a very active development team that is always researching, absorbing feedback, and adding new and improved features and fixes. And the support (which I never needed but I once used to ask a question about a particular functionality) is SUPER responsive, friendly, and easy to communicate with. There is a "Feedback" icon on the toolbar that you can always use to make comments and suggestions to the dev team, which I also appreciate. Love them!

Update in Jan 2025: I am still using this application and I still find it to be very powerful. I updated my dislikes because the 2 features I wish they had, they have now added them. The dev team is so amazing and responsive. The app is growing all the time. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

It's difficult to find something to complain about with Teamwork. Every now and then I run into a small glitch. The glitches are almost never substantial. Also, there are so many features that I often feel I could be getting more out of Teamwork if only I knew what other features were available - but that's really a personal problem. I need to study! Lol. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Teamwork is helping me organize my work and keep on top of all the tasks I do and still need to do. It's amazing because I'm much less likely to let tasks "slip through the cracks." Plus it's so easy to communicate on a project-specific and task-specific level which really optimizes collaboration when our team members use that feature. This is so important to us as a fully remote team. We can also easily assign and reassign tasks to each other, which again, helps a ton with collaboration. Review collected by and hosted on G2.com.

Brandy D.
BD
Lead Solutions Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Teamwork.com?

I would recommend Teamwork.com to a friend or colleague. One of the things I love about it is how easy it makes tracking tasks. The Board view is fantastic for getting a clear picture of where everything stands, and the time tracking feature helps me when it comes monthly gathering of billable hours for a project and where it stands against our estimated times.

A few other helpful features is being able to store documents on the tasks. It makes communication and file sharing so much smoother. Plus, the interface is really user-friendly, and I can customize most of it to fit my specific needs, which has been a huge boost to my productivity.

The reporting features are also super helpful as well as filter searches for time log entries and tasks.

Overall, Teamwork.com has been a game-changer for my project management, and I think it could really help others too. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

At this moment, I don't know of any downsides. There may be a better way I can personally views tasks on a board but I am trying to juggle tasks from multiple clients on one board and so I have to duplicate tasks into a generic team board which is seperate from the clients boards and I don't seem to know how to do that or if that is possible to pull in client tasks into one board. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

It is solving the fact that our small company doesn't actually have a full-time project manager. Many of us on the client services team, manage projects and this tool is helpful to do that. It helps track the full history on projects, tasks and all communication on these projects and tasks. It helps with tracking of tasks on a board since we all work remotely. Review collected by and hosted on G2.com.

TJ
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Teamwork.com?

Project management is pretty good. It's not as good as Monday.com by any means and the interface is like an apple user threw up all over a website. There's SO much wasted space and bad organization of data - but, it tracks time spent on tasks better than any other app out there. And that's the ONLY reason we are still there. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

The interface hasn't hadn't had an upgrade in the years we've been using it. Compared to something modern like Monday.com it's a dinosaur interface.

You can't do anything modern without upgrading. Want AI? Pay more. Want integration with hubspot? My bill would go from $84 a month to over $300 a month. No thanks.

If there was anyone out there that could track time for invoicing as good I'd be gone.

The charge for AI and App integrations was the last straw for me. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

It's decent for setting up task dependencies and task lists and templates. We do a LOT of the same kind of work again and again, so that helps.

It's great for tracking time spent on-site, or spent on specific tasks. THAT feature is what's keeping us here. Review collected by and hosted on G2.com.

Jess C.
JC
Marketing Specialist
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Teamwork.com?

We use it daily, one of the features we appreciate most is the time tracking functionality. It allows us to accurately record the hours spent on each project, giving us valuable insights into how much time certain tasks take. It integrates with our work system perfectly. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

Some features come with other plans, some features views are confusing when they upgrade them, but you can quickly take the reins back because is easy to use for the daily tasks. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Teamwork also excels at fostering collaboration and keeping our team organized. We use it to create and assign tasks, set deadlines, and track progress. The platform's intuitive interface makes it easy for our team to stay on the same page, no matter where they're working from. Review collected by and hosted on G2.com.

John S.
JS
Revenue Specialist
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Teamwork.com?

1. Billable Targets Hit

Through full adoption of the Teamwork platform, we were able to improve upon and ultimately meet our billable targets by the end of Q3.

Better usage of the platform and a focus on “Teamwork first” trainings for new employees led to better tracking of our team’s work.

Managers were able to more accurately assess their team’s logs and adjust behaviors as needed.

2. Forms Usage

Our team has leveraged Teamwork forms to create seamless automation across crucial business functions.

Internally, we have used forms to create tasks for repetitive work and processes - significantly enhancing overall efficiency and productivity.

We have used forms externally with select customers to enable them to provide information to initiate work when they do not have a dedicated team to communicate with.

3. Shareable Filtered Views

Being able to share filtered views has cut down on the confusion between team members when evaluating time logs, tasks, etc.

We have created custom views for “Hygiene Checks” to allow managers to review their team’s work and adjust any incorrect logs. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

1. Scheduler Load Times - Data can take a long time to load (such as the logged time percentage) and refreshes / changes when scrolling through the list. This disrupts visibility and makes the use of the tool quite limited with “in the moment” assessments.

2.Bulk Editing Limitations - Bulk Editing is only available in (or has limited functionality) in some views. When editing large groups of tasks, you are forced to load all tasks on the screen first (scrolling to the bottom and clicking Load More) before being able to bulk edit them.

3.Company Holidays - Each year, one member on the team manually adds company holidays as Unavailable Time for all users. Any new users after that must add the dates themselves. We expect the ability to set certain dates as automatically unavailable for all users. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

As our team and customers grow, we need software to help automate processes and provide efficiencies in tasks we continue to execute. Teamwork offers a robust solution to streamline project management, optimize task allocation, and improve visibility into workflows, enabling our team to focus on delivering value to our customers. With features like task templates, utilization tracking, and automation capabilities, Teamwork can scale with our evolving needs and drive greater productivity across our operations

Winning Features

1.Integrated time tracking + robust workload, forecasting, and bandwidth reporting

2.Task dependencies with ability to shift entire project timeline at once

3.Multiple assignees for full team collaboration Review collected by and hosted on G2.com.

Michele M.
MM
Nurse Practitioner Education Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Teamwork.com?

We honestly couldn't live without Teamwork. We have a team of four leads, each with between 5 and 15 projects going at once and at various stages of completion. These are year-long projects with so many moving pieces that without our project manager and Teamwork, we would not be able to do as much as we do. Not only do we get everything accomplished, we do it on time and on budget! Teamwork is always adding great new features that make our job easier. We are even integrating it into other teams because we know the value of it and how much it will help them. We get a daily email with a list of upcoming deadlines for tasks and milestones so it is easy to stay on top of what you must focus on for that day. We have had to reach out to customer support a few times asking about a feature we would like to see implemented and they either tell us it is something they are working on or offer a different solution. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

Sometimes they change the UI and it takes us a bit to get used to it - more times than not, it isn't a big deal. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Being able to keep track of all the tasks we need to do on each and every project. Review collected by and hosted on G2.com.

Jacki B.
JB
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Teamwork.com?

Create projects in as much detail, or as little, as you like, and set up recurring tasks, dependencies, and allocate to team members, or external people including clients (without them needing a paid account). Constant feature improvements since I started using it quite a few years ago. Can also be used for personal projects, tasks, planning and dreaming/distractions, to get the info out of your head and recorded in a central system. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

It can be complicated to figure out the best features to make use of for your particular business, and how to implement them, but good once it's set up Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

Gathering all business task & project action work in one place, to save time and headaches of looking through different systems & apps, and minimise the questions from team members checking with me where to find things or how to do something Review collected by and hosted on G2.com.

Brett W.
BW
Project Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Teamwork.com?

It is easy to use, yet has been deeper and more powerful capabilities. It's a great tool for unifying developers, designers and everyone involved in a project, needing little training. It is a great place to link to and store all things related to a project or initiative, and because it is not tied to a complex workflow, any new user can easily pick up how to use it and what to do.

We use teamwork.com daily, and it has powerful integrations with popular timekeeping and invoicing systems. To implement, takes virtually no time, and support is excellentt. Review collected by and hosted on G2.com.

What do you dislike about Teamwork.com?

The newer interface is a little slower to use, do to positioning of previously easily accessible buttons. They've focused on simplicity at th expense of utility. Review collected by and hosted on G2.com.

What problems is Teamwork.com solving and how is that benefiting you?

The teamwork helpdesk is incredibly easy to set up, and very affordable. It's very easy to onboard a team, and if needed, can be easily taiored to break up ticket types into different inboxes, for different team members.

For project management, the lists capability is very intuitive, and our team far prefers it to more complex systems like Jira. You can make lists of lists, group lists by project, associate milestones with a project, store links and notes all in one place. Far easier to collaborate across clients and organizations than if using Office 365 or Google workspace, though it can leverage both easily, just by integrating or linking to their storage or documents.

For simple resources, we use the notes and links features liberally - no need to hunt through folders or link trees, everything is searchable and in one place, but separate from all your other stuff.

The best thing about teamwork.com is that it is very fast, and very intuitive for any stakeholder to make sense of and use. Review collected by and hosted on G2.com.