TeamViewer
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TeamViewer
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4.5 out of 5 stars
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TeamViewer Reviews & Product Details - Page 6

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TeamViewer Overview

Editedit
What is TeamViewer?

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

TeamViewer Details
Product Website
Discussions
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

How do you position yourself against your competitors?

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors.

Leveraging the power of augmented reality, TeamViewer is enabling companies of all sizes to easily utilize its industry-leading AR technology in various scenarios, elevating remote support capabilities way beyond the device screen.

TeamViewer shows several measurable user experience advantages. This includes the fastest time-to-connect (amongst the most prominent connection type, Windows-to-Windows across WAN, read: internet connections), and the quickest file transfer rate.

With a hardened environment, high security standards, dedicated features, such as remote smart card, enforced TFA, and conditional access that help customers achieve compliancy with strict security regulations, as well as product enhancements such as patch management and AI-powered endpoint protection, TeamViewer offers multiple layers of security to help customers to fortify their organization against cyber adversaries and reach enterprise-grade, yet SMB-friendly cyber protection.

Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,879 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world.

AP
Overview Provided by:
Alvaro Padilla

Recent TeamViewer Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"Destek almak bu kadar zor olmamalı"
Stabil. Kullanımı kolay. Satandart bir uygulama. Diğer remote bağlantı uygulamalarından çok farkı yok.
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"A necessary tool for IT"
It is quick, responsive and consistently reliable
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"positive and easy to work with you"
Confidence in and ease of contact. there are very few hiccups and they are resolved quickly and painlessly
Read more

TeamViewer Pricing

Remote Access
Starting at $24.90
Business
$50.90
Premium
$112.90
Corporate
$229.90
See all 4 TeamViewer pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

TeamViewer Media

TeamViewer Demo - TeamViewer Remote Support
Connect to devices and provide remote support effortlessly.
TeamViewer Demo - TeamViewer Remote Desktop
All your devices, just a few clicks away.
TeamViewer Demo - TeamViewer Device Monitoring
Monitor and manage your devices proactively.
TeamViewer Demo - TeamViewer Asset Management
Gain visibility into your IT by tracking your assets.
Play TeamViewer Video
Play TeamViewer Video
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Have you used TeamViewer before?
Yes

Video Reviews

Review by Shahnawaz A.
TeamViewer review by Shahnawaz A.
Play TeamViewer review by Shahnawaz A.
Excellent virtual meeting solution along with strong security
Review by Courtney K.
TeamViewer review by Courtney K.
Play TeamViewer review by Courtney K.
Teamviewer review
Review by Sourodeep S.
TeamViewer review by Sourodeep S.
Play TeamViewer review by Sourodeep S.
TeamViewer has an excellent user interface
See all video reviews

3,367 TeamViewer Reviews

4.5 out of 5
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3,367 TeamViewer Reviews
4.5 out of 5
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4.5 out of 5
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TeamViewer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeamViewerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DM
Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like that it is quite reliable to work remotely and the performance is excellent because it runs smoothly and the management is good and the communication has improved a lot. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The price is good and it offers a free version but it is very limited. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer helps us connect with and support customers. It is the easiest and most convenient way to provide remote support and team video conferencing. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hi Dylan.

Thank you for your rating.

That's fantastic to hear! It's great that working remotely has been so reliable for you. A smooth performance helps for effective management and improves communication between the team and the customers.

About our free version, yes, it had timing limitations because is designed just to help friends and family sporadically.

We hope you will continue enjoying our solution.

Valeria/TeamViewer

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Nick D.
ND
Control Systems Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeamViewer?

The address book and unattended access features are extremely convenient. The connections and follow sharing are very solid and reliable Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

There's a ton of unnecessary features added to the software that are only useful if you're an IT company and billing clients by the connection. I need remote unattended access and that's it. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Accessing remote programming terminals for control system maintenance and troubleshooting Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Nick,

Thank you for your review.

We are happy you find TeamViewer solid and reliable in accessing remote programming terminals for control system maintenance and troubleshooting.

Wish you a great day and all the best.

Valeria/TeamViewer

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DR
Product Designer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like it because it is quite good for easy access to remote devices and it is very useful. On the other hand, I like to monitor computers remotely and the security is adequate. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I admit to being a software fanatic and I like everything. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Working remotely with TeamViewer is very good. We use it for its good capabilities for troubleshooting while working remotely, screen sharing and also occasionally for video conferencing. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hi Damien,

Thank you very much for your comment.

It’s great to hear that you’re finding TeamViewer effective for remote work! Its robust features for troubleshooting, screen sharing, and video conferencing make it an excellent choice for maintaining productivity and collaboration.

All the best,

Valeria/TeamViewer

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PG
Data Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the file transfer, chat function and quick loging, as well as the smoothness of the controls and the ability to get system information from other devices. I liked everything about TeamViewer. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Nothing in particular. But I notice that the web version is limited. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

We have solved the communication issues with TeamViewer for efficient remote access and file transfer, screen sharing and live chat, everything in general works as expected. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Pamela,

Thank you so much for your review.

We are delighted that TeamViewer has efficiently solved your communication issues.

The web version is especially useful if you cannot install the TeamViewer Remote application on your devices. With this web experience, you can connect to remote devices from any web-enabled device.

All the best,

Valeria/TeamViewer

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JS
Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the user interface, is phenomenal for users and also the features they offer to control devices and troubleshoot problems remotely. I also loved that it is reliable and works well. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It allows us to work comfortably and rarely disappoints. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Remote assitance, remote desktop with screen sharing and its an easy way to access other devices from anywhere, which is nice and its my favorite remote access tool. Review collected by and hosted on G2.com.

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Response from Valeria Di Prisco of TeamViewer
Editedit

Hello Julia,

Thank you for your review.

We’re delighted to hear that TeamViewer is making a positive impact on your daily work!

Have a wonderful day!

Valeria/TeamViewer

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Charles M.
CM
Field Service Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

Setting up TeamViewer is a breeze. Whether I’m helping my parents troubleshoot their computer or assisting a colleague remotely, the process is straightforward.

The remote control experience is buttery smooth. I can navigate the other person’s screen as if I were physically there.

Transferring files between connected devices is hassle-free. No need to rely on clunky email attachments or third-party tools.

Whenever I’ve had questions or needed assistance, TeamViewer’s support team has been prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

At this time I have no complaints about the usability of TeamViewer. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

This has helped with correcting software errors. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Charles,

We appreciate the amazing review about your TeamViewer journey. Thank you for choosing and trusting TeamViewer as your first remote support solution!

We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com for the TeamViewer-related discussions.

Hope to see you there in the TeamViewer Community! 🙌

Best,

Ying/TeamViewer

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Wasim A.
WA
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TeamViewer?

There is no limitation which device we use,Either android or windows or mac.And it's very easy to take remote from anywhere with trusted device option you can take control of that pc without Any dependencies. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Limited remote session time limit when using free version. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

Remote session made easy to my personal Device without dependency of any person with trusted device option.It made my life easier to access my device from anywhere. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hi Wasim,

We are thrilled to hear that are enjoying TeamViewer's performance, cross-platform flexibility, and reliability.

We would like to invite you to join the TeamViewer Community at https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! We hope to see you there in the TeamViewer Community!

Best,

Ying/TeamViewer

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FK
Interior Design
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The best thing is the ease of use and the ease of setting up access on remote servers. I like being able to connect computers and PCs in the cloud, and it is also very convenient to connect to machines and ends up being useful. I liked everything about this TeamViewer Remote product. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The volume and microphone mute buttons are not well identified and are hidden. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is definitely an extremely useful tool for our company because it provides us with necessary functions for our daily tasks and everything is very convenient and it is also widely used especially in screen sharing and remote desktop, it is the most beneficial and useful thing about TeamViewer. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Fethi,

Thank you for sharing the amazing experience with TeamViewer! We are so thrilled to know that TeamViewer becomes a powerful tool to help you!

Thank you for being a true TeamViewer fan! We would like to ask you to visit TeamViewer Community (https://community.teamviewer.com/) for help and discussions about TeamViewer related issues.

We wish you a pleasant day!

Best,

Ying/TeamViewer

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FE
FAT Reporting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the remote control, the ease of communication and the fact it is super lighweight. It is also easy to set up and no installation is required to join meetings. I also like that with TeamViewer you can manage multiple monitors and provide technical support to some clients. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I can only say that it needs improvements in automatic reconnection and audio drivers. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is used for many things but the main one is for remote support and videoconferencing. It is also useful to communicate with our co-workers and even with some friends, that is, it servers multiple purposes and it is beneficial to have this great technology at work or in personal life. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Fabian,

Thank you for providing the positive feedback about TeamViewer! We are happy that you are enjoying TeamViewer's performance, simplicity, and reliability.

We are keen to hear and collect feedback to improve and enhance the user experience with TeamViewer. You are invited to the TeamViewer Community (https://community.teamviewer.com) for knowledge sharing and forum discussion. See you there!

Have a wonderful day！

Best,

Ying/TeamViewer

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DS
QA Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I love this tool mainly because of its simplicity and how easy it is and because it offers many features such as screen sharing, sending files, video calls and conferencing. I also liked that it works well and maintains a strong connection and several of my friends and family started using it for me. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The negative for me has been in the compatibility with different versions. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It has been a good experience thanks to the remote access features offered by this great product, especially the screen sharing is important to us and we use it frequently because we are in different locations and sometimes I work from home. Review collected by and hosted on G2.com.

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Response from Ying Qin of TeamViewer
Editedit

Hello Dhaval,

Thank you for your excellent review and feedback on TeamViewer! Your support and confidence in our tool for remote connectivity and screen-sharing are greatly valued. We also encourage all users to upgrade to the most recent version of TeamViewer to benefit from the latest security enhancements and features. Additionally, we invite you to join the TeamViewer Community (https://community.teamviewer.com ) for any troubleshooting inquiries. We trust you'll continue to enjoy using TeamViewer. Looking forward to seeing you in the TeamViewer Community!

Best,

Ying/TeamViewer

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