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TeamViewer Reviews & Product Details - Page 4

TeamViewer Overview

What is TeamViewer?

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

TeamViewer Details
Product Website
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

How do you position yourself against your competitors?

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors.

Leveraging the power of augmented reality, TeamViewer is enabling companies of all sizes to easily utilize its industry-leading AR technology in various scenarios, elevating remote support capabilities way beyond the device screen.

TeamViewer shows several measurable user experience advantages. This includes the fastest time-to-connect (amongst the most prominent connection type, Windows-to-Windows across WAN, read: internet connections), and the quickest file transfer rate.

With a hardened environment, high security standards, dedicated features, such as remote smart card, enforced TFA, and conditional access that help customers achieve compliancy with strict security regulations, as well as product enhancements such as patch management and AI-powered endpoint protection, TeamViewer offers multiple layers of security to help customers to fortify their organization against cyber adversaries and reach enterprise-grade, yet SMB-friendly cyber protection.


Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,828 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
Description

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world.


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Overview Provided by:

Recent TeamViewer Reviews

Verified User
A
Verified User
4.5 out of 5
"Managing a laboratory"
Allows ease of access and remote support.
ET
Emon T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Take control of your users work environment with TeamViewer"
I like how reliable it is for remote desktop support and that ir really doesnt require deep and complete setup to provide secure access to remote d...
SS
Sumit S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Versatile and flexible so anyone can provide remote support"
I really like being able to interact with User Account Control, you can easily run commands on a remote computer. It offers a customizable solution...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
4 people requested security information

TeamViewer Media

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3,429 out of 3,430 Total Reviews for TeamViewer

4.5 out of 5
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3,429 out of 3,430 Total Reviews for TeamViewer
4.5 out of 5
3,429 out of 3,430 Total Reviews for TeamViewer
4.5 out of 5

TeamViewer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeamViewerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DB
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like that it keeps its promises and offers user-friendly features, one of which is that it provides a way to identify computers within the domain and remote control is excellent. Aside from that, it is easy to share screens and can be accessed easily with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Hopefully they improve security, thats what you lack at the moment. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It has proven to be a good solution and is excellent for our remote assistance needs, helping us a lot, especially in providing remote support, IT asset management, and it generates a lot of satisfaction when using it due to its great ease of use. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Dash,

We appreciate the positive feedback about that TeamViewer delivers satisfactory expectations for your remote access journey! Thank you for your endless trust and support!

We are thrilled that you have enjoyed using TeamViewer's performance, cross-platform flexibility, and reliability. TeamViewer always puts Security and Privacy as the top priorities. Following this, we can ensure all users enjoy the best experience, stronger security, and the latest feature on TeamViewer by having regular software updates. Feel free to visit our Trust Centre for additional information about TeamViewer Security at https://www.teamviewer.com/en/resources/trust-center/. You may also find out the full information about the updates on Change Logs (https://community.teamviewer.com/English/categories/change-logs).

Hope you enjoy TeamViewer as always and Happy Connections!

Best,

Ying/TeamViewer

KT
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the fact that you can use it anywhere, the stability of remote control sessions is solid. They offer connectivity in the office in a good way, the file transfer tool is an amazing addition to the software. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It can sometimes have speed issues, it can be a bit tricky. I would like an extra layer of security, the remote login permission is tricky. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows me to easily access what I need, this product allows me to quickly remotely control multiple systems. It has been a great help now that most of our staff is working remotely. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Kenneth,

Thank you for your rating.

We are happy to read that you are using TeamViewer in your daily work, that you find the stability of the remote sessions solid, and that you´re taking advantage of the file transfer feature; that´s amazing!

Have a great day and all the best.

Valeria/TeamViewer

CG
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I love being able to maintain the operating system, it makes client integration and management easier. It offers an intuitive dashboard that provides visibility, and I like the accuracy of its backup system. It's an extremely powerful tool. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Sometimes there are connection issues, and I wish registration was a little easier. Documentation is sometimes difficult to locate. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows us to implement relevant updates and provides a single platform for monitoring. the monitoring systems make it easier for our team, their excellent systems help us stay on top of everything. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Carlos,

Thank you for sharing the unique experience with TeamViewer! We are so thrilled that TeamViewer has become a powerful tool to help you!

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

XM
Product Development Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the ease of simply giving them a simple website, it can connect to any different platform with any device. The process is much simpler than other programs, I like the ease of use of the program. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Some older computers may experience issues, requiring manual selection of the source path. The web-based administrative portal can sometimes be cumbersome. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

We primarily use it for internal communication among our team, it's fairly simple product for the administrator. Users can easily connect using various technologies, and it can run automated commands on multiple devices. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Xarles,

Thanks for choosing and liking TeamViewer. We are so happy to hear that it is a user-friendly remote access solution!

To get to know more about TeamViewer Management Console, we have prepared the Knowledge-Based article - https://www.teamviewer.com/en-au/global/support/knowledge-base/teamviewer-classic/modules/management-console-general-information/ and hope it helps you to understand better on TeamViewer, and it also improves to be a better and smoother journey with TeamViewer!

Best,

Ying/TeamViewer

AM
IT Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the communication, its security, the screen sharing, the intuitive and easy interface for meetings and traninings is amazing and good, and I can provide support and interaction easily. This is what I liked most about TeamViewer. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

They should improve multi-screen support so that multiple screens can be expanded in one place. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It allows me to access different devices remotely, share screens, and provide support without the need for configuration. Everything is ready as soon as it is installed. It is excellent and saves us a lot of time. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Anthony,

Thank you so much for your review.

We are so happy you are getting the most out of our remote control tool.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can enjoy the complete TeamViewer experience:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

NZ
Product Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like it because it works across different operating systems and allows me to share files remotely and supports participanting in one-on-one remote sessions with multiple participants. On the other hand, I like that its good for teams creating documentations and when we need visual collaboration. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

Sometimes was have latency issues but I think its due to the Internet connection. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is very useful for our daily needs, especially for sharing, managing asset, providing remote support, and it helps us communicate with just a few clicks and on many different. TeamViewer is the future of remote work. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Niyaz,

Thank you for taking the valuable time on reviewing your TeamViewer experience!

We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability.

We hope you enjoy the outstanding remote journey with TeamViewer as always!

Best,

Ying/TeamViewer

CP
IT Integration
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I like the ease of access; for example, I can quickly log in from the browser or the desktop app. Additionally, it ensures secure access and sending specific documents and connecting to other screens is very simple. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I sometimes find it difficult to access backups, which is my only complaint at the moment. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It is ideal for remote connectivity and support, and it meets our main objective, greatly benefiting us by solving problems remotely. Our goal was to work easily and securely on remote devices, something that TeamViewer accomplished. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hi Carolina,

We are happy that TeamViewer is helping you to work easily and securely on remote devices.

We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface and where you will find a section dedicated to backup:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Wish you a great day and all the best.

Valeria

MR
Freelancer | IT Administrator - System Engineer - Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I've been using TeamViewer for remote access and support, and overall, I'm very satisfied with its performance and stability. The connection is consistently strong, making it easy to work remotely without any disruptions. The support team is also very responsive, providing fast and helpful assistance whenever I've had questions or needed help with setup. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

The only downside I’ve noticed is the new interface. While it looks updated, it can feel a bit clumsy when it comes to managing devices – adding or deleting them is not as intuitive as it used to be. It would be great to see some refinement here to make device management smoother. But beyond that, TeamViewer remains a reliable and effective tool for my needs. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

TeamViewer solves the need for secure, reliable remote access and support, making it easy to manage devices and help others from anywhere. This flexibility saves time, boosts productivity, and ensures fast issue resolution without being physically present. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Max,

Thanks for taking the time to review us and share your honest feedback.

We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives.

Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.

All the best!

Valeria/TeamViewer

FT
Executive Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

I love the cross-platform connectivity, the direct file sharing option is one of my favorites. It provides access codes to connect immediately, and it works seamless across a variety of platforms. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

I would like to see a button that closes windows that prevent me from controlling the system. Session management could be improved when the administrator installs it on the computers. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It's become our primary tool for supporting users, it allows me to connect with clients and help them, it offers the best connectivity I've ever used. Review collected by and hosted on G2.com.

Response from Valeria Di Prisco of TeamViewer

Hello Farhan,

Thank you for your review.

It´s really nice to know that TeamViewer it become your favorite remote control tool for supporting your users. Especially since you´re enjoying the cross-platform connectivity and file sharing features.

We hope you will continue enjoying our solution.

All the best,

Valeria/TeamViewer

SQ
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeamViewer?

The platform offers a wide range of features, everything works smoothly when you need to share screens. It offers fast and secure access to users' devices, I like the ease of setup. It simplifies the experience for new users. Review collected by and hosted on G2.com.

What do you dislike about TeamViewer?

It would be ideal if the system could provide options to adjust the frequency of messages, a more stable connection would ensure a more consistent support experience. Review collected by and hosted on G2.com.

What problems is TeamViewer solving and how is that benefiting you?

It has improved our productivity by allowing us to work together, I appreciate the easily ability to access my organization's computers. Troubleshooting is greatly simplified. Review collected by and hosted on G2.com.

Response from Ying Qin of TeamViewer

Hello Satordi,

We appreciate the amazing feedback on your TeamViewer experience!

TeamViewer always strive to deliver a better, smoother seamless remote access experience for our customers and users!

Best,

Ying/TeamViewer