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Synup Reviews & Product Details - Page 7

Synup Overview

What is Synup?

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Brands can now manage and optimize all of their business locations' listings and content while improving their online reviews, rankings, and engagement. Synup turns any and all online profiles and platforms into marketing channels to drive ROI.

Synup Details
Product Website
Discussions
Synup Community
Languages Supported
English
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Product Description

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.

How do you position yourself against your competitors?

Synup enables brands to drive their customer acquisition efforts across the 3rd party profile channel on social media, traditional search, mobile marketing, and voice search media. Business listings are critical to a brand's ability to reach and acquire customers in today's always-connected world, and Synup delivers a masterclass in online presence for its partners.

Synup platform provides a complete suite of listings, content, media, reputation, and campaign management with automation capabilities. This helps clients capture and convert purchase intent at the point of consumer discovery through in-store or digital purchase.


Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,126 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics. Synup has helped marketers and business owners manage 1,000,000+business locations over the years.


Anitha B.
AB
Overview Provided by:

Recent Synup Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Helpful Team but Product Has Issues"
I enjoy working with the Team. They take your issues seriously and find solutions to them.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use ...
Stacey B.
SB
Stacey B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manage your online presence in ONE powerful platform"
Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your p...
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Synup Media

Synup Demo - Listings Management
For consumers to choose your business, they have to first find you. With presence management, your profiles are accurately listed, synced, and optimized across traditional search queries and voice channels.
Synup Demo - Content Management
Once your customers find you, they should choose you. From menus to photos, to promotions, give your customers the content need to choose your brand.
Synup Demo - Reputation Management
Synup manages your brand's entire reputation journey. From review generation through analytics and insights, get a single view of your customer's experience, drive insights and take action.
Synup Demo - Analytics
Act on what’s driving customer demand. Customized dashboards make it easy for your brand to create scaleable & predictable growth strategies.
Synup Demo - Campaigns
Supercharge your buyer’s journey by highlighting products and services right in your business profiles. Increase product exposure, reduce clicks to buy, and watch your conversions soar.
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Video Reviews

294 Synup Reviews

4.5 out of 5
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294 Synup Reviews
4.5 out of 5
294 Synup Reviews
4.5 out of 5

Synup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SynupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Michael W.
MW
Business Owner
Writing and Editing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Synup?

I currently oversee business management for Self-Defense companies in the Northwest region of the United States. I was having issues finding a good program to utilize to manage social calendars, events, and engagement. Synup was mentioned by a peer and I have to honestly say it has made my life way better. Synup is user-friendly and allows for an easy overview to implement for social media management, review management, and listing management. I was able to connect the different company profiles through the program and schedule engaging post ahead of time instead of in the moment. I also enjoyed the ability to invite business owners to assist in the management of their profile that was connected. I currently use the social media engagement to generate leads and utilize as a customer outreach/inbound questions generator. Anytime I have run into an issue it was very easy to reach out to the customer support and find the answers I needed. It was so simple to setup and the user-friendly layout has made for extreme ease of integration. It allows for these companies to have schedule posts for holidays or upcoming events, to include images, hashtags, or gifs in the post. I also like that I can view each companies online reviews right from the same portal without having to sign-in and out of each account on the different platforms. It provides easy on the eyes charts and data that I can rely back to company owners for their situational awareness. Review collected by and hosted on G2.com.

What do you dislike about Synup?

There is nothing I have found to dislike on Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is helping me by creating a one stop shop for social media management. I currently provide services to roughly 8 companies in the Northwest. Instead of having to maintain separate accounts for each company, I have one portal where I can manage reviews, schedule daily or weekly social account postings, and utilize the A.I. aspect to assist with creating posts that will reach a broader audience. This platform has also allowed me to provide graphics and data to business owners in a clean and sleek layout. It has really saved me a lot of time and stress in the overall process of managing social media engagement. Review collected by and hosted on G2.com.

OA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

I use Synup frequently because it's easy to use, regularly updated, and fits our budget. It's a valuable tool for our digital marketing. Synup's social media tools are user-friendly and affordable, making it easy to create and schedule content, improving our online presence. The centralized dashboard helps us handle online reviews well and build better customer relationships without spending too much. The listings feature saves time and keeps our business info consistent online, boosting visibility without breaking the budget. their support team was quick to respond and showed they care about making users happy. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I usually like Synup, but sometimes it's a bit confusing to update information. If they make that part easier, the website would be even better. Still, I find Synup really helpful for making sure my business details are correct online. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup tackles the challenge of managing our business info across online platforms, making it easier to ensure accuracy. This boosts visibility, ensuring customers find the right details without confusion. In summary, Synup streamlines online presence management, saving time for a positive customer experience. (52 words) Review collected by and hosted on G2.com.

Patrick H.
PH
Assistant Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup is like a one-stop shop for online business maintenance. From ensuring that my business is found in all of the relevant search engines, to staying on top of our social media presence and even staying on top of our business reviews. It's so simple to integrate all of our platforms into one place to not only keep track of posting but also stay on top of trends. Staying caught up with of all of the things Synup does would literally be a full-time job, maybe more. But with this tool we are able to pour more into our business and worry less. It's easy to use, fits within our budget, and helps our business stay in the public eye. Review collected by and hosted on G2.com.

What do you dislike about Synup?

The only downside is that customer support isn't always the fastest, but they're helpful when you get to them. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

The social media content generation aspect has been a game changer. When focusing on our business, it's hard to always keep up with the everchanging trends across all of the different social media platforms. With Synup, we don't have to worry nearly as much as they take care of keeping up with what's engaging users and driving customer interactions. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

Hey Patrick,

Thanks for your kind review! Happy to hear that you've loved centralizing your social media and local profile management all on one platform. It's always exciting to learn how much time, money, and headache our customers are saving by using our platform.

Thanks again for your feedback!

Cheers,

Madeleine @ Synup

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

I have been using Synup for a few months now and I am very impressed with its features and performance. It is a powerful tool that helps me manage my online presence across various platforms. I use it for social media management, review management, and listings management.

Synup is very easy to use and has a user-friendly interface. It allows me to create, schedule, and monitor posts on different social media channels, such as Facebook, Twitter, Instagram, and LinkedIn. I can also track the engagement and reach of my posts and see how they affect my brand awareness and reputation. I love that it includes a "National Day" calendar to help me with my promos and codes that I offer on my services.

It also helps me manage my online reviews and ratings all in one place. I can see all feedback and respond to them vs having to search the web.

Most importantly, it fits into my small business budget Review collected by and hosted on G2.com.

What do you dislike about Synup?

I find the system very helpful. As a first-time user, I don't have anything to compare it to. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Social media management: I can easily create, schedule, and publish posts across multiple social media platforms. I can also monitor the performance of my posts and engage with my audience. The software helps me to create a consistent and professional brand image online. Review collected by and hosted on G2.com.

Stephen G.
SG
Branch Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Synup has great customer service, and its portal is easy to use! Review collected by and hosted on G2.com.

What do you dislike about Synup?

No complaints, and loving Synup and it has only been a month since I signed up! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is helping me by adding my Google My Business page to multiple directories! Review collected by and hosted on G2.com.

Izaya O.
IO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Synup?

Synup stands out as a comprehensive solution for transforming brands' online presence. The three-pronged approach encompassing local listings, reputation management, and social media management provides a holistic solution for businesses. The centralized dashboard streamlines the process, allowing brands to deliver relevant and trustworthy content across diverse locations and media channels.

One notable strength is Synup's ability to empower brands in managing and optimizing business listings and content for multiple locations. This efficiency not only saves time but also ensures consistency in the brand's online representation. The platform's focus on improving online reviews, rankings, and engagement is particularly valuable in today's competitive digital landscape.

A standout feature of Synup is its capability to turn any online profile or platform into a marketing channel, offering a versatile approach to reaching and engaging with the target audience. This adaptability enhances the platform's overall effectiveness and contributes to driving a positive return on investment (ROI) for businesses.

In conclusion, Synup Apps presents a robust and user-friendly solution for brands aiming to enhance their online visibility and reputation. With its multifaceted approach, Synup empowers businesses to leverage various channels effectively, ultimately contributing to a more impactful and successful online presence. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing, I just love for a first time to use this apps. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

The platform assists in managing my business's social media presence. The apps can schedule posts, track engagement, and maintain a consistent brand image across different social media channels. Make me fast and easy to handle job. Review collected by and hosted on G2.com.

Response from Raghavendra Sagari of Synup

Hi Izaya,

Thanks a lot for emphasizing Synup's efficiency in managing business listings and enhancing online reputation. The platform's versatility in turning various online channels into marketing tools is a notable strength, contributing to a positive ROI for businesses. Thanks for shedding light on Synup's impactful role in improving online visibility and brand representation.

We are so glad it's working for you and we will continue to innovate to enhance your experience in the future as well.

Cheers,

Raghu @Synup

Muhammad F.
MF
Content Writer | Freelancing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup is a vital tool for online business management, offering a streamlined solution for search engine visibility, social media, and reviews. Its user-friendly interface integrates multiple platforms, centralizing tasks and saving time. Noteworthy features include a consolidated review dashboard, dedicated customer support led by representatives like Ruben, and efficient review response automations. Synup's budget-friendly approach and commitment to updates make it an essential asset for businesses aiming to stay visible and competitive online. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I found it helpful and don't disklike anything about it. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup simplifies online business management by consolidating tasks such as search engine visibility and review aggregation, saving time and enhancing overall visibility, while personalized support ensures ongoing efficiency and timely assistance. Review collected by and hosted on G2.com.

Muhammad S.
MS
Financial Services Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Synup?

Synup is very helpful in digital marketing. Moreover, I was helped after experiencing Covid-19 which almost caused my business to go bankrupt. Synup is able to help disseminate our creative content to readers. Our content is very easy to read because Synup is equipped with a search engine which makes it easier for readers to find my business. Besides, synup is very affordable so that novice business people like me can use it. I can also get close to sata customers because synup also comes with online reviews. Synup is easy to implement because it is equipped with customer support which can help me respond to customer complaints and requests. Synup is easy to integrate with our work systems, With synup we can focus on business and not worry about marketing. Because the Synup application is very useful and easy to use, we often use it Review collected by and hosted on G2.com.

What do you dislike about Synup?

actually synup is very good, but I want a much more attractive appearance for our workers. but, so far so good Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup helps us collect data accurately, especially as there are graphs that make it easier for us to identify increases or decreases in marketing. With this accuracy we can decide on our other marketing strategies. In essence, Synup really makes it easier for us to do our work Review collected by and hosted on G2.com.

Suleman A.
SA
Finance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Synup?

Synup is the best solution for managing your online presence across multiple platforms. I have been using Synup for over a year and I am very impressed with the results. Synup has helped me improve my local listings, reputation, and social media engagement. I can easily monitor and update all of my business information from one dashboard. Synup also provides me with valuable insights and analytics on how my customers interact with my brand online. Synup has boosted my online visibility, credibility, and revenue. I highly recommend Synup to anyone who wants to grow their business online. Synup is a game-changer! Review collected by and hosted on G2.com.

What do you dislike about Synup?

I haven't had any negative experience with them. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is solving the problem of managing and optimizing your online presence across multiple platforms. With Synup, I can easily create, update, and monitor all of my business profiles and content on various websites, directories, and social media channels. Synup also helps me improve my online reputation by collecting and responding to customer reviews, ratings, and feedback. Synup benefits me by saving me time and effort, increasing my online visibility and credibility, and enhancing my customer engagement and loyalty. Synup is a powerful and user-friendly tool that helps me grow my business online. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Synup?

SynUp is a cheaper better alternative to Yext and otherplatforms. Additionally, customer support is quick and helpful when needed. Overall, we have been using SynUp for a few years for our agency clients and have been very happy with their team and product. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Sometimes linking to FB pages can be challenging when you have 100+ clients, but their team is always there to help make the connection and get it working. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is a great Yext alternative for clients that need local listing updates/management. Review collected by and hosted on G2.com.