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Synup Reviews & Product Details - Page 6

Synup Overview

What is Synup?

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Brands can now manage and optimize all of their business locations' listings and content while improving their online reviews, rankings, and engagement. Synup turns any and all online profiles and platforms into marketing channels to drive ROI.

Synup Details
Product Website
Discussions
Synup Community
Languages Supported
English
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Product Description

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.

How do you position yourself against your competitors?

Synup enables brands to drive their customer acquisition efforts across the 3rd party profile channel on social media, traditional search, mobile marketing, and voice search media. Business listings are critical to a brand's ability to reach and acquire customers in today's always-connected world, and Synup delivers a masterclass in online presence for its partners.

Synup platform provides a complete suite of listings, content, media, reputation, and campaign management with automation capabilities. This helps clients capture and convert purchase intent at the point of consumer discovery through in-store or digital purchase.


Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,126 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics. Synup has helped marketers and business owners manage 1,000,000+business locations over the years.


Anitha B.
AB
Overview Provided by:

Recent Synup Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Helpful Team but Product Has Issues"
I enjoy working with the Team. They take your issues seriously and find solutions to them.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use ...
Stacey B.
SB
Stacey B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manage your online presence in ONE powerful platform"
Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your p...
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Synup Media

Synup Demo - Listings Management
For consumers to choose your business, they have to first find you. With presence management, your profiles are accurately listed, synced, and optimized across traditional search queries and voice channels.
Synup Demo - Content Management
Once your customers find you, they should choose you. From menus to photos, to promotions, give your customers the content need to choose your brand.
Synup Demo - Reputation Management
Synup manages your brand's entire reputation journey. From review generation through analytics and insights, get a single view of your customer's experience, drive insights and take action.
Synup Demo - Analytics
Act on what’s driving customer demand. Customized dashboards make it easy for your brand to create scaleable & predictable growth strategies.
Synup Demo - Campaigns
Supercharge your buyer’s journey by highlighting products and services right in your business profiles. Increase product exposure, reduce clicks to buy, and watch your conversions soar.
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Video Reviews

294 Synup Reviews

4.5 out of 5
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294 Synup Reviews
4.5 out of 5
294 Synup Reviews
4.5 out of 5

Synup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SynupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about Synup?

We use Synup to manage our clients' local listings and store pages. It saves us time while remaining a budget-friendly solution and has allowed us to expand this part of our business.

When we first began using Synup, we were just using the listings feature. There are plenty of listing management platforms to choose from, and they all have similar functionality. We chose Synup because the pricing structure worked best for us, and the team seemed knowledgeable and eager to help. Now, I know that's a total understatement! Whenever we've had an issue, the team has jumped at the chance to help. Plus, there are plenty of helpful guides and other great content that help us get the most out of the platform.

The pages feature changed how we sell to new clients for the better. Prospects love seeing the impact store pages have had on our existing clients' online visibility, and our clients have been seeing serious results. As we expand our offerings and grow our team, we plan to continue using the platform. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Overall, I don't have many negative things to say about Synup. Some recent changes to their plans caused some confusion but we were able to work this out with our account manager quickly. Since they're frequently updating things and adding new features and products and we are adding new members to our team, it can sometimes be hard to keep up so I'd love to see more training opportunities. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Our #1 focus is delivering results for our clients. We are focused on growing the online presence for their locations and getting them to the top of the serach results and Synup helps us do that. Review collected by and hosted on G2.com.

Jacob S.
JS
owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Synup?

Synup is a powerful citations and listing management tool. My point of contacts including Ravi have been reliable, responsive, and helped my ad agency grow by bringing new ideas for local SEO to the table. Their customer service is superb and the number of features make it easy to do an outstanding job for my clients. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I have yet to see a downside using Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

With my previous listing management service, there were not enough tools to effectively manage SEO. Now I even have a way to make landing pages from listing management which is a game-changer. Review collected by and hosted on G2.com.

Gregory H.
GH
Sales Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup is a really great product for businesses to put everything in one spot so that you don't have to worry about looking for things separately. As a person in the business industry, I have used this product frequently a lot in order to get things across from within the business and I got to say that this product is fast and productive and gets the job done in an instance with no Hassel or difficulty to use. The implementation and the integration of the product are smooth and transitions nicely in the business when you need things to get done. All the needs are all in one product so that everything is as simple as it could be. Customer support is always there to help out if you ever had any problems or come across a question on as they are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Synup?

There is none that I dislike about Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

By using Synup, it has helped me generate data that I need through social media posting whenever I need it in a crunch of things and provides an overview on what the customers are really interested in so that my business can tailor around the needs of the customers for maximum revenue. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Synup?

The dashboard is super user friendly and easy to understand Review collected by and hosted on G2.com.

What do you dislike about Synup?

the limited amount of pictures to use so they are sometimes repeated Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup creates posts for practices and I love how we can request different changes and they can be approved. Review collected by and hosted on G2.com.

MF
director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

The company had the patience to deal with every request. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I really did not fing any real issues negatively Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

its improving my visibility Review collected by and hosted on G2.com.

TE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

As an agency I wanted something that would benfit my clients. So I talked to everyone and I do mean everyone and Synup had the best solutions and fastest response Review collected by and hosted on G2.com.

What do you dislike about Synup?

It was a llittle unclear as an agency during signing up that some features I had to ask for or pay more for. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Review aqusition, AI posting, AI review awnsering, Bad review holding, API citations upating, duplicate citation supression, Posting to socail media Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

AI feature that is included in the review process Review collected by and hosted on G2.com.

What do you dislike about Synup?

That it is still not completely updated with all universal social platforms. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

All of our social media platforms are in one location, and we can answer reviews in the same location. Review collected by and hosted on G2.com.

Leonardo G.
LG
Analista financeiro
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Synup?

Synup is intuite and very user-friendly, me and my team used it in a daily basis to manage our leads and we found that our productivity and sales had a bump since we started using it. The schedule posts feature was a game changer, because with are always in touch with our audience though the scheduled posts and we see new followers and, therefore, new leads for us. One thing that is a concern with softwares like this is the implementation and integration, but with Synup that happened in a smooth way and we felt supported through all the process. Before we used just spreadsheets to manage leads, contacts and steps of the commercial flow, with Synup we had all of this in a nice dashboard and it made easier to keep track of the work. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I find the software really helpful and when needed, the customer support was always there to indicate which way to go. Futhermore, i didnt have any bugs with the software. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Working with financial products, the whole business of the company was centered on sales, so the commercial flow of the leads and finding new ways to get leads were very important for us. Synup really solved both things when it integrates all in the dashboard that is user-friendly and we can see the progress of our marketing strategies. Synup helped us connect with our target audience and and really changed for the better out online presence. Review collected by and hosted on G2.com.

Response from Dhana Suryaa of Synup

Thank you so much for your detailed and glowing review of Synup. We're thrilled to hear how our software has boosted your productivity and sales, making your daily operations smoother and more efficient. It's great to know that features like schedule posts have significantly benefited your business and that our support team has been there for you every step of the way.

We appreciate your feedback and are excited to continue supporting your business's growth. Thank you for choosing Synup, and we look forward to further contributing to your success.

Regards,

Team Synup

Victoria C.
VC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Synup has been a huge help with managing our clients' listings! Their platform has so many useful features, and they're quick to respond to my requests. Sheryl is our rep, and she provides amazing customer service to our company. Review collected by and hosted on G2.com.

What do you dislike about Synup?

The platform has a good amount of listings available, but I'd love to see them expand their listing library even more. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

They're helping us expand our clients' listings and remove duplicates. They're also making it easier for us to respond to reviews in a timely manner. Review collected by and hosted on G2.com.

FriendLeads  I.
FI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Extremely helpful and responsive. My direct point of Ruben has been very helpful in helping us as a new organization navigate successes as well as avoiding pitfalls.

The entire support team is active and available via phone, email and calendar link, which quells any anxieties that airse on a day to day business. They take tech support to a new level adn we are pleased to continue to work work with them as we grow. Review collected by and hosted on G2.com.

What do you dislike about Synup?

What we like the least would probably have to be not understanding all the technology which really falls on us. Synup is able to help us navigate any complex tech qeustions and simplify it where it is easiliy digestiable and applicable for us and our customers. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Local visibility for our customers. Data management. Ease and cosistency of content creation and posting. Review collected by and hosted on G2.com.