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Synup Reviews & Product Details - Page 5

Synup Overview

What is Synup?

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Brands can now manage and optimize all of their business locations' listings and content while improving their online reviews, rankings, and engagement. Synup turns any and all online profiles and platforms into marketing channels to drive ROI.

Synup Details
Product Website
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Synup Community
Languages Supported
English
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Product Description

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.

How do you position yourself against your competitors?

Synup enables brands to drive their customer acquisition efforts across the 3rd party profile channel on social media, traditional search, mobile marketing, and voice search media. Business listings are critical to a brand's ability to reach and acquire customers in today's always-connected world, and Synup delivers a masterclass in online presence for its partners.

Synup platform provides a complete suite of listings, content, media, reputation, and campaign management with automation capabilities. This helps clients capture and convert purchase intent at the point of consumer discovery through in-store or digital purchase.


Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,126 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics. Synup has helped marketers and business owners manage 1,000,000+business locations over the years.


Anitha B.
AB
Overview Provided by:

Recent Synup Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Helpful Team but Product Has Issues"
I enjoy working with the Team. They take your issues seriously and find solutions to them.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use ...
Stacey B.
SB
Stacey B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manage your online presence in ONE powerful platform"
Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your p...
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Synup Media

Synup Demo - Listings Management
For consumers to choose your business, they have to first find you. With presence management, your profiles are accurately listed, synced, and optimized across traditional search queries and voice channels.
Synup Demo - Content Management
Once your customers find you, they should choose you. From menus to photos, to promotions, give your customers the content need to choose your brand.
Synup Demo - Reputation Management
Synup manages your brand's entire reputation journey. From review generation through analytics and insights, get a single view of your customer's experience, drive insights and take action.
Synup Demo - Analytics
Act on what’s driving customer demand. Customized dashboards make it easy for your brand to create scaleable & predictable growth strategies.
Synup Demo - Campaigns
Supercharge your buyer’s journey by highlighting products and services right in your business profiles. Increase product exposure, reduce clicks to buy, and watch your conversions soar.
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Video Reviews

294 Synup Reviews

4.5 out of 5
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294 Synup Reviews
4.5 out of 5
294 Synup Reviews
4.5 out of 5

Synup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SynupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Synup?

I'm a big fan of Synup because it provides a comprehensive solution for managing and enhancing online local presence for my freelance business and my clients. Its centralized dashboard simplifies the task of monitoring and updating our business listings across multiple directories, saving us time and ensuring accuracy. Being able to track analytics, manage reviews, and interact with our customers directly from the dashboard streamlines our processes and helps us stay on top of our online reputation. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Synup is a powerful tool, there's room for improvement in terms of user interface simplicity. The dashboard, while centralized, can be overwhelming for new users, requiring some time to get used to. While Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup's centralized dashboard allows us to easily monitor and update our business listings across multiple directories from one place, saving me time and ensuring accuracy. With Synup, I can track analytics, manage reviews, and interact with my customers directly from the dashboard, helping me stay on top of my online reputation and my clients as well. By streamlining the process of managing my online local presence, Synup has freed up valuable time and resources that I can now allocate to other aspects of my business.

Overall, Synup has been a game-changer for me, helping me to enhance my online presence and better engage with our customers. Review collected by and hosted on G2.com.

Fedy B.
FB
Pitch & Presentation Delivery
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup offers a comprehensive solution for enhancing your online presence effortlessly. After exploring their product pages, I can confidently say it's a game-changer for businesses. Their platform is incredibly user-friendly, catering to both tech-savvy entrepreneurs and those new to digital tools. Plus, it's budget-friendly without sacrificing quality, making it perfect for small businesses like mine. What sets Synup apart is its holistic approach, covering everything from listings management and review monitoring to creating engaging local landing pages. Personally, I rely on Synup for managing my listings, monitoring reviews, and creating local landing pages, all of which are seamlessly integrated into their platform. Overall, Synup simplifies online business management, empowering entrepreneurs to establish a robust digital presence and engage with their audience effectively. Review collected by and hosted on G2.com.

What do you dislike about Synup?

While Synup offers many benefits, there are a few aspects that could be improved. Firstly, the platform's analytics and reporting features could be more robust. As a business owner, I value in-depth insights into my online performance, and while Synup provides basic metrics, more advanced analytics would be beneficial. Additionally, while their customer support is generally responsive, there have been instances where the resolution of issues took longer than expected. Improving the efficiency of customer support could enhance the overall user experience. Finally, while Synup's pricing is competitive, for some businesses with very limited budgets, even the entry-level plans may be a bit pricey. Offering more flexible pricing options tailored to the needs of smaller businesses could make Synup even more accessible to a wider range of users. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

As a business owner, I rely on Synup's platform daily to manage my online presence efficiently. I use it to update my business information across various online platforms, monitor customer reviews, and create and optimize local landing pages to attract more customers. Synup's user-friendly interface simplifies these tasks, allowing me to focus on other aspects of my business confidently. Review collected by and hosted on G2.com.

Sumayya I.
SI
Software Quality Assurance Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Synup?

Synup is a tool that helps manage business and improve online presence. It is implemented great for keeping business listings accurate across different platforms. It's like a one-stop shop for managing your online reputation. As far as my personal experience is concerned we are running a business and we have different persons in our team for different tasks. One of our employees suggested Synup. He was frequently used in his old job.

Everyone in our team was very happy after using Synup as it helped us streamline all the complex tasks to a smaller task which makes the overall task more manageable. It allows easier tracking of progress, and reduces the feeling of being overwhelmed. It helped us in every possible way and saves our valuable time. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing, I have not experienced any problem using this tool. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Managing business listings in one place with Synup saves a lot of time and effort compared to going to each site individually. It's like having all your important documents neatly organized in one folder instead of scattered around different places. Moreover, it efficiently saves a lot of our time and money. Review collected by and hosted on G2.com.

SS
Caterer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

We have a very small business and one person was taking care of all marketing while also doing the same job as everyone else. Synup has helped us streamline all the marketing to a much smaller task. Updating the business listings is done in one place instead of going to each site. What we use it for most is managing business listings, the review dashboard to help us see and respond to reviews quickly, and getting noticed by our local communities. It has helped us save so much valuable time. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We have not disliked anything about Synup to this point. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Local listing has been one area we were doing a poor job of marketing and maintaining our business listing. We did not realize local people were not finding our store. We have no formal marketing training so we needed a lot of help with SEO and understanding how critical it is to driving traffic our way. Our time spent on Social media marketing has been cut in half! If we have to change hours for example, it is no longer a huge headache to visit multiple sites and have to remember login information for each just to add an hour during the summer or close earlier during the winter months. Review collected by and hosted on G2.com.

Laura O.
LO
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

I was looking for a listings plan for my agency. I was very impressed wiht the combined listings and review solution provided by Synup. It exceeds services I've seen with other vendors at a great price. And the onboarding was fantastic - I truly appreciate the thoroughness taken by Rahidh to walk is through the platform! Review collected by and hosted on G2.com.

What do you dislike about Synup?

A lot of features to learn about, but as we work in the platform it will come easier. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Providing a directory and listings service, as well as a reputation management plan. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

I like using it to keep track of reviews and automate simple responses. I also like the reporting and analytics of reviews which makes it much easier to keep track of review goals and report on the results each week, each quarter etc. I use it daily to monitor reviews, and weekly to report to my team. It is also great to be able to make one update and have it synch across the board instead of having to post individually on each platform. Jahnvi assisted me with onboarding and was very helpful and responsive, though she didn't have all the answers right away, but got back to me quickly. It didn't take long to integrate the different platforms on the dashboard and once everything was connected I could get to work using the platform right away. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Integrating with Synup had a few hiccups. I had to do some back and forth with the team to have the correct features enabled but once we got all setup it's been smooth sailing. I do think the AI generated response feature could be better integrated. Ideally I'd like to be able to see multiple reviews and multiple responses at the same time, make edits to all of them, and then post those replies all at once. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Having all of the platforms displayed for me in one spot has been a huge time saver for me. Previously I was spending time each day to go to multiple websites to look at and respond to reviews.

The review reporting feature is also extremely helpful and time saving for me to be able to pull specific data regarding our reputation for the team.

Being able to make updates in one spot and have it synch across the web has also been a huge time saver and has greatly minimized the possability of errors. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

It’s been a game-changer for my freelancer business and a godsend for managing my online presence. The 'Ideas' area is a standout feature for me. Sometimes, I have no clue what to create, but with the 'Ideas' feature, I'm never at a loss for potential content to post to my social channels. It brainstorms, and all I need to do is edit and tailor the suggestions—it's a time saver! Review collected by and hosted on G2.com.

What do you dislike about Synup?

I did find that the usability was not as intuitive as I would have liked. Navigating through the platform initially was a bit of a learning curve. However, it became much more straightforward once I got the hang of it. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

It saves me time thinking of content to post - Plain and simple! Review collected by and hosted on G2.com.

Ashley C.
AC
Sales Representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

It's super simple to use, it fits in my budget, and never had any issues with the site. I use listings management, review management, and local landings page. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Synup?

No issues or complaints.no suggestiong either. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

It's keeping all reviews in one place so i don't have to check several different sites. Making my work more efficient. It is helping me build my businesses reputation and making it easier to respond to reviews. I love being able to market my business through one avenue but list on several different sites. Review collected by and hosted on G2.com.

Irina L.
IL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Our current manager at Synup Ravi is wonderful. He has shown so much care about our results and has been great with follow-up, I am sure it will be great from here on and I look forward to a long working relationship! Review collected by and hosted on G2.com.

What do you dislike about Synup?

I have not had any issues where I wasn't able to get help, so as of right now I don't have anything that I dislike. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

I believe that we have seen some increase in our customer businesses showing up higher in the search engines, which is the real reason we signed up with Synup Review collected by and hosted on G2.com.

Aman R.
AR
Web Content Writer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup has been an invaluable asset for my business, and my long-time experience with the platform has prompted me to share my thoughts. The tool is nothing short of amazing, compelling me to write this review to make other entrepreneurs' journeys more accessible.

From their user-friendly interface to their comprehensive solutions, Synup has everything an entrepreneur needs. Investing on Synup is undoubtedly worth it, and their customer support is very good.

However, what stands out most for me, as an entrepreneur, is their exceptional services. Synup goes above and beyond to cater to the specific needs of businesses, making it a game-changer in the era of online presence management. Review collected by and hosted on G2.com.

What do you dislike about Synup?

As I said it has everything you need as an entrepreneur so I'm fully satisfied with Synup. There is no downside of Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

On social media, 98% of the content is dead, but Synup not only helps me create content but also assists with my content marketing strategy, a challenge I was previously struggling with and losing my business. Review collected by and hosted on G2.com.

Response from Raghavendra Sagari of Synup

Hi Aman,

Thank you for sharing your positive experience with Synup! We appreciate your kind words and are delighted to hear that our platform has been instrumental for your business. We remain committed to delivering user-friendly interfaces, comprehensive solutions, and exceptional services to support entrepreneurs in optimizing their online presence. If you have any further feedback or suggestions, we would love to hear them. Thank you for choosing Synup for your business needs.

Cheers,

Raghu @Synup