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Synup Reviews & Product Details - Page 4

Synup Overview

What is Synup?

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Brands can now manage and optimize all of their business locations' listings and content while improving their online reviews, rankings, and engagement. Synup turns any and all online profiles and platforms into marketing channels to drive ROI.

Synup Details
Product Website
Discussions
Synup Community
Languages Supported
English
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Product Description

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.

How do you position yourself against your competitors?

Synup enables brands to drive their customer acquisition efforts across the 3rd party profile channel on social media, traditional search, mobile marketing, and voice search media. Business listings are critical to a brand's ability to reach and acquire customers in today's always-connected world, and Synup delivers a masterclass in online presence for its partners.

Synup platform provides a complete suite of listings, content, media, reputation, and campaign management with automation capabilities. This helps clients capture and convert purchase intent at the point of consumer discovery through in-store or digital purchase.


Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,126 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics. Synup has helped marketers and business owners manage 1,000,000+business locations over the years.


Anitha B.
AB
Overview Provided by:

Recent Synup Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Helpful Team but Product Has Issues"
I enjoy working with the Team. They take your issues seriously and find solutions to them.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use ...
Stacey B.
SB
Stacey B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manage your online presence in ONE powerful platform"
Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your p...
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Synup Media

Synup Demo - Listings Management
For consumers to choose your business, they have to first find you. With presence management, your profiles are accurately listed, synced, and optimized across traditional search queries and voice channels.
Synup Demo - Content Management
Once your customers find you, they should choose you. From menus to photos, to promotions, give your customers the content need to choose your brand.
Synup Demo - Reputation Management
Synup manages your brand's entire reputation journey. From review generation through analytics and insights, get a single view of your customer's experience, drive insights and take action.
Synup Demo - Analytics
Act on what’s driving customer demand. Customized dashboards make it easy for your brand to create scaleable & predictable growth strategies.
Synup Demo - Campaigns
Supercharge your buyer’s journey by highlighting products and services right in your business profiles. Increase product exposure, reduce clicks to buy, and watch your conversions soar.
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Video Reviews

294 Synup Reviews

4.5 out of 5
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294 Synup Reviews
4.5 out of 5
294 Synup Reviews
4.5 out of 5

Synup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SynupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Logan S.
LS
Marketing Director & Marketing Strategy Expert - Business Development Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Synup?

SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE Review collected by and hosted on G2.com.

What do you dislike about Synup?

I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh.

To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription.

Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

ITS OVERPRICED PROGRAM IN THE BETA FACE Review collected by and hosted on G2.com.

Grace A.
GA
Search Engine Optimization Copywriter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Its features and ease of use have streamlined our business operations, as it integrates perfectly with third-party apps. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing really; it has been blowing my mind since the purchase Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

What led me to them was their directory listing. They had over 50 listings on which I could list my business, allowing me to sync it with online directories like MapQuests. All my listings are now on one dashboard, saving the hassle of going from platform to platform if I need to make any changes.

Another feature I love is the review widget. It simplifies the review collection process and brings my reviews from Google, Facebook, and other channels into one place, which makes it easier to reply to any reviews. The Rank review allowed me to track 50 keywords my business can rank for so I know which areas to improve, and I can also post on social media directly from it

What’s still surprising is that with all these features it is super-affordable Review collected by and hosted on G2.com.

Demilade A.
DA
Upper Managment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Synup?

Synup made managing the image of my athletic training business, KOD Skills Academy a breeze. The AI features made it really convenient for me to utilize the software. I really enjoyed using the service and would highly recommend it to anyone looking to boost their business's online presence. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I personally did not have face any major issues while utilizing the service Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup made it easy for me to track KOD's virtual foorprint. It allowed me different platforms simultaneously and helped me quickly tackle any issues that popped up. I also appreciated the AI interface for the tool of fine-tuning keywords, which boosted KOD's visibility online. Review collected by and hosted on G2.com.

Cheryl F.
CF
Hotel Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

The challenge of brand visibility and customer acquisition is being solved by Synup for us. Because of their extensive local marketing solutions our brand awareness in the target market has been significantly improved. Thanks to them, we have experienced a marked rise in our store visits along with online involvement that resulted into new customers’ increase. Their skills in spotting public opinion on SEO-related issues, listings control, and tracking have done wonders for our web reputation and ensured steady flow of new buyers into our business. Their customer suupport is always excellent Review collected by and hosted on G2.com.

What do you dislike about Synup?

Synup provides all the essential tools and support necessary. Hence, I haven't encountered any downsides to using their platform. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup has played a major role in dealing with the problems which are linked to brand visibility and customer acquisition. The customised local marketing strategies they offer have enhanced our brand's popularity and brought us new clients. Synup solutions have not just met our short-term marketing needs but have positioned us strategically for long-term success in our niche market. Review collected by and hosted on G2.com.

Heni K.
HK
Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

What is most helpful for our business is the one stop solution to marketing. I mean, we were running wild trying to keep up with all the to dos and this chaos took away from what we truly needed to provide to our business - which is creativity and adding more value.

We are a small business and all of us here wear many hats and so it was vital for us to find a solution to this madness. None of us are techy people, but luckily my son suggested we look into Synup.

I can't tell you how grateful I am to have made the decision to go for it. We were really weighing the pros and the cons of investing, but I'm glad we chose wisely. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We are still new users and so far we have had nothing but good experiences. I can't say anything that I dislike and I trust that this will be the case going forward. Based on the service we have gotten thus far, it's hard to imagine I would be complaining. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Reading customers and determining what their likes and dislikes are. It's quite fascinating and very much beneficial to our business. Makes it so much easier as we grow and expand to be more connected to our customers' needs! Review collected by and hosted on G2.com.

Gopika  R.
GR
Client Success Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

GMB of any clients with multiple locations can be done easy and can be reviewd easily. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Dont have complains about anything!!!!!! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Most of the times companies with multiple locations are hard to manage and review. Synup makes it better in generating reviews and managaing the locations at ease Review collected by and hosted on G2.com.

Leanne A.
LA
Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Synup?

Synup makes it really easy to create, edit, maintain and optimize directory listings. It's AI generated responses to reviews are very simple and even allow you to add keywords for search engine optimization. I also love the review generator and AI generated posts and the ability to create and schedule campaigns. Finally, our support rep Rahihd has been instrumental in helping us onboard clients and fully use the platform. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We've had a few hiccups with listings that are always taken care of by Rahihd. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

It ensures that I have optimized listings with all the publishers that Google uses to rank my site. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

The functionality! Its so easy to use, fits with our business needs and the price works with our budget. The AI functionality helps us out loads when we're in a pickle and makes our lives so much easier so we can get on with building our company! The listings/review management pages are really useful to us and we're starting to use the local landing pages too which we see being highly beneficial to our business. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing, I have absolutely no complaints! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

We were finding that we were a bit stretched thin when it came to our marketing and needed a platform that we could use to take the pressure off us. Synup is so wonderful for this. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

The service helps me stay on top of my reviews while also making sure my business is listed near the top of searches. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Setup, because of Google My Business, takes a little more time than I would like. Once setup, it is easy to maintain. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Local Listings, Reviews Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Synup's support is second to none, their products are very effective and our customers love them! They retain for long periods of time. Review collected by and hosted on G2.com.

What do you dislike about Synup?

There could be more options for technical integrations and customizations. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Having something cost effective to re-sell.. we are reselling it with good success Review collected by and hosted on G2.com.