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Synup Reviews & Product Details - Page 3

Synup Overview

What is Synup?

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy business content across all locations and media channels in one holistic dashboard. Brands can now manage and optimize all of their business locations' listings and content while improving their online reviews, rankings, and engagement. Synup turns any and all online profiles and platforms into marketing channels to drive ROI.

Synup Details
Product Website
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Synup Community
Languages Supported
English
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Product Description

Synup is a local marketing software that help small business to control digital assets, keep business information in sync, monitor customer feedback, improve online presence and get real-time insights and analytics to run a better business.

How do you position yourself against your competitors?

Synup enables brands to drive their customer acquisition efforts across the 3rd party profile channel on social media, traditional search, mobile marketing, and voice search media. Business listings are critical to a brand's ability to reach and acquire customers in today's always-connected world, and Synup delivers a masterclass in online presence for its partners.

Synup platform provides a complete suite of listings, content, media, reputation, and campaign management with automation capabilities. This helps clients capture and convert purchase intent at the point of consumer discovery through in-store or digital purchase.


Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,126 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics. Synup has helped marketers and business owners manage 1,000,000+business locations over the years.


Anitha B.
AB
Overview Provided by:

Recent Synup Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Seamless onboarding, staff knowledgeable and proficient, platform user friendly."
Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use ...
Stacey B.
SB
Stacey B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Manage your online presence in ONE powerful platform"
Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your p...
Arina H.
AH
Arina H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy To Schedule All In One Place"
When I found SynUp software, it was such a relief to finally do all post-creating, publishing, and engagement tracking in one place. No more nerves...
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Synup Media

Synup Demo - Listings Management
For consumers to choose your business, they have to first find you. With presence management, your profiles are accurately listed, synced, and optimized across traditional search queries and voice channels.
Synup Demo - Content Management
Once your customers find you, they should choose you. From menus to photos, to promotions, give your customers the content need to choose your brand.
Synup Demo - Reputation Management
Synup manages your brand's entire reputation journey. From review generation through analytics and insights, get a single view of your customer's experience, drive insights and take action.
Synup Demo - Analytics
Act on what’s driving customer demand. Customized dashboards make it easy for your brand to create scaleable & predictable growth strategies.
Synup Demo - Campaigns
Supercharge your buyer’s journey by highlighting products and services right in your business profiles. Increase product exposure, reduce clicks to buy, and watch your conversions soar.
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Video Reviews

293 Synup Reviews

4.5 out of 5
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293 Synup Reviews
4.5 out of 5
293 Synup Reviews
4.5 out of 5

Synup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SynupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use and efficient; Review collected by and hosted on G2.com.

What do you dislike about Synup?

If there's anything to dislike is that integration has some bumps on the road, but all resolved. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Managing local listings, SEO and online reputation all in one login Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

We use Synup for our client's Online Listings Management. The platform is easy to use, easy to onboard and I always receive quick and effective customer support. This has absolutely improved our client's online visibility efforts and saved my clients time. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Not much to dislike about the platform other than there being add-on fees for certain Online Listings like Yelp. Any issue that I have had in their platform has been promptly resolved. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup improves my client's online visibilty as part of our SEO efforts by updating client information on numerous Online Listings and Directories from one platform. It also allows our clients to respond in a more timely manner on reviews. Review collected by and hosted on G2.com.

Michael F.
MF
Marketing Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Great way for a business like ours, with thousands of locations, to be able to access dozens of different listing services that would otherwise be impossible manually. The team has been great to work with as well and have been very resposive in our requests for assistance. Review collected by and hosted on G2.com.

What do you dislike about Synup?

In our business, locations are constantly being shuffled around. When editing things on our end, whether it be for Google, the website, bing, etc, it can be tough to sometimes remember to also edit those fields on the Synup side of things. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

We have a small Marketing team, so from an operations side of things, Synup has been very helpful in boosting our location presence across various websites. It's also helped with a bit of an SEO boost. Review collected by and hosted on G2.com.

Nadira Nahin N.
NN
Software QA Analyst Automation Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Synup?

Synup knows exactly what to do to make your business runs smoothly, they knows where to pull the invoice information. All I just had to review the details they done to make run life easier and it's done, Synup is this much wonderful! Review collected by and hosted on G2.com.

What do you dislike about Synup?

Honestlt never felt like Synup is least heplful, Its always made me feel comfortable and relax! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

It helps me to bring all my communication together in one place. Its user friendly features are helpful to use it easily. Synup promoting the services and connect with prospective customers or clients. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

Plenty of features that are easy to use and helps streamline our SEO efforts for new clients - the listing submission feature and Google post scheduling are the most useful elements in our business however we also appreciate the fast and efficient customer support process. Review collected by and hosted on G2.com.

What do you dislike about Synup?

My only recommendation would be for Synup to delete listings if we mark a business as closed. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Giving new clients an easy start to SEO with multiple new directory listings - saves us time in submitting these listings ourselves. Also when updating details, can do it in one spot instead of multiple updates across directories.

Scheduling of Google posts is great feature as well. Review collected by and hosted on G2.com.

Verified User in Research
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Synup?

I like how easy it is to manage multiple business locations with one tool. Our company has a large number of locations, so being able to manage review responses and profile analytics in one place is a time-saver.

Our rep, Samarth Verma, is very easy to work with and proactive in sharing new features. His tutorials are clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It takes a little bit of effort for the initial build-out, but after that it's good to go. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup has reduced the amount of time we spend managing our business location profiles on various search engines by allowing us to make an update one time and have it automate across all relevant platforms. Review collected by and hosted on G2.com.

MK
Marketing and Communications Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Synup?

It's pretty easy to create new profiles for our loan officers and create google ads. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It was a little hard to figure out at first and I don't see that the things we update in synup always translate to google as they are supposed to. So we have to check it fairly often to make sure it took the edit. We're still trying to get the reviews to feature to actually work too. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

We're giving our loan officers more visibility and providing more value ad for working with us. Placing google ads has also been much easier. Though we haven't seen much return on that yet, it is still nice to be able to use it. Review collected by and hosted on G2.com.

DW
Sales and Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Synup?

Ease of use: Synup user-friendly interface has simplified entire process' from updating business information to responding to reviews.

Synup is great value for money and has different pricing plans to suit different business needs. I found a plan which suited my business for a very reasonable price.

I love Synup's review management capabilities and the ability to monitor and respond to reviews from different platforms on a single dashboard is amazing.

The landing pages have been game changing to boosting the visibility for my business in specfic geographic areas. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I've not found anything to dislike about Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup addresses key challenges that my business faces in managing its online presence.

I can update my business information across multiple platforms within one single dashboard in Synup. This has been particularly helpful during holiday seasons and has saved a lot of time.

The centralised platform for viewing and responding to customer reviews from various platforms allows me to stay on top of feedback and address any concerns promptly without having to use multiple screens and having to remember what platform the review was featured on.

Synup creates and optimises my landing pages which has improve my business' visibility in specfic geographic areas. This has allowed me to offer a local delivery service for a fraction of the cost.

This software has saved me countless hours in managing my online presense. I can now do tasks in minutes rather than hours allowing me to spend time on other areas of the business.

The analytics which Synup provides in relation to my online presense including visibility, review trends, and customer engagement metrics has been fundamental in helping me to make informed decisions.

Overall, I'm really happy with my decision to go with Synup and the suite of tools has simplified processes in managing my online presense and has help grow my customer base. Review collected by and hosted on G2.com.

Monae Kiyanna (Moki) B.
MB
SOCIAL MEDIA MANAGER
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Synup?

MAKES UPDATING BUSINESS INFORMATION ON ALL PLATFORMS EASIER

EASY TO TRACK INSIGHTS AND ANALYTICS THAT HELP US MAKE BETTER BUSINESS DECISIONS

IT IS ALSO VERY EASY TO USE Review collected by and hosted on G2.com.

What do you dislike about Synup?

CUSTOMIZATION OPTIONS ARE LIMITED SO WOULD BE NICE TO SEE THIS CHANGE IN THE FUTURE Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

MANGING BUSINESS INFORMATION ACROSS MULTIPLE PLATFORMS SYNUP MAKES IT EASY TO CHANGE INFORMATION ON MULTIPLE PLATFORMS AT ONCE EASY Review collected by and hosted on G2.com.

Logan S.
LS
Marketing Director & Marketing Strategy Expert - Business Development Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Synup?

SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE Review collected by and hosted on G2.com.

What do you dislike about Synup?

I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh.

To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription.

Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

ITS OVERPRICED PROGRAM IN THE BETA FACE Review collected by and hosted on G2.com.