Synup Reviews & Product Details

Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your profiles as needed. It also puts all of your reviews, business hours, holiday closings in ONE PLACE! This has literally saved me so much time. Also, the customer support is top notch. I have worked with lots of different software across several industries and the level of support is truly the best I have come across. Review collected by and hosted on G2.com.

There is only 1 downside. The social media management is an add-on so I can't give my opinon on that part of the platform. Review collected by and hosted on G2.com.

When I found SynUp software, it was such a relief to finally do all post-creating, publishing, and engagement tracking in one place. No more nerves about switching accounts or having a million opened tabs.

Also, it is easy now to monitor all incoming reviews from our Google and Facebook pages. Again, jumping from post to post comments and messenger incoming was very messy, stressful, and time-consuming. Review collected by and hosted on G2.com.

One thing that I would like to improve is the scheduling setting. Sometimes it was glitching, and I had to wait a bit to reschedule again, but the support team caringly took my case to review what might be the potential problem. Review collected by and hosted on G2.com.

What I like about Synup is the way the platform functions. It is so easy for me to manage my social media handles from a single dashboard without having to toggle from one tab to another. I can schedule posts ahead and go to sleep. Review collected by and hosted on G2.com.

Adapting to using synup for staters was a bit steep for me but the support team and tutorials made things easier for me. Review collected by and hosted on G2.com.

We came over to Synup from two other tools that we used for social media management and location management with review monitoring. The team at Synup, from sales to support, have been great, assisting with our implementation, responsive to our requests, and readily available to help. We have been using the platform for about four months, and while there are things we’d like to see integrated into the platform, we can accomplish the tasks we require to service our clients, and Synup provides a good platform for these services. Review collected by and hosted on G2.com.

We’ve requested a few functionalities to be added to their roadmap for updates in 2025. The downside is that we’d like those now, but knowing they’re working on including them gives us hope. We’ve also found a few bugs during our usage, and the support team has been addressing them as they come. Review collected by and hosted on G2.com.

It is nice to have the Google My Business pages integrated into the software versus other social media platforms.

Ravi was always extremely helpful with anything we needed or had questions about, fantastic Customer Success Manager Review collected by and hosted on G2.com.

There were a few minor issues when it came to scheduling but mostly it was due to personal preference. Being able to create a social media post and then schedule it and move dates if needed just by clicking and dragging somewhere on the calendar was a nice feature from previous platforms we have used. Also, having to select the toggle from photo or video depending on what I was posting felt like an unnecessary step. If I was looking for a video to post but accidentally left the photo option toggled, then after searching for the video file in my folders, I would have to cancel out and flip the switch and go back in to find the file. Like mentioned, most issues were due to a personal preference. Review collected by and hosted on G2.com.

We have been using Synup to effectively manage our listings information and our online reviews. Their customer support has been very helpful and available. We recently added Synup's pages app. Their team did an outstanding job with the design, matching our website's design. The app works smoothly and is a much more functional tool than our previous solution. Their team was responsive and worked with us to adjust and troubleshoot solutions to work with the limitations of our website. We've been very satisfied with our continued use of Synup's services Review collected by and hosted on G2.com.

The one thing id likie to see is more of a social media listening and managment. It's one area where we could increase effiecency. Review collected by and hosted on G2.com.

Synup is truly a comprehensive platform. I use their business listings management, review management, and local landing pages, and it has really streamlined our digital marketing efforts. Previously, we struggled to keep information consistent across different locations, but with Synup, we’re able to handle updates in one place. The dashboard is user-friendly, and it’s easy to see how our locations are performing. We’ve noticed a significant increase in customer engagement and online reviews as well. It is also excellent fit for our budget and gives us a lot of control over our brand reputation online. Review collected by and hosted on G2.com.

Only wish there was a bit more customization in the analytics, but it’s still a great tool. Review collected by and hosted on G2.com.

I value how simple it is to update and manage company entries across numerous directories because I work as a freelancer and oversee several clients. By enabling me to handle all of my local listings and client feedback in one location, the centralised dashboard saves me time. The review management function also makes it easy to track and reply to reviews, which helps my clients have a good online reputation.

The simplicity of use and the capability to rapidly update my company information across multiple directories from a single dashboard are what, in my opinion, distinguish Synup from other softwares. Time is saved and I can now maintain a strong online presence without the burden of regularly checking and updating listings on several different websites. This is really fantastic.

Synup also allows for collaboration across team members which allowed me and my assistant to be efficient Review collected by and hosted on G2.com.

Honestly, I haven’t encountered any issues since I started using Synup. The platform is smooth, reliable, and meets all of my expectations for managing my listings and reputation efficiently. Review collected by and hosted on G2.com.

The attention to detail and personalized customer support is exceptional. Our agency recently made the switch from a larger Listings Managmet company to SynUp. They assured us we wouldn't be disappointed and that the transition and integration would be flawless... and it was. Our Customer Success Manager (Samarth) is a fantastic. Review collected by and hosted on G2.com.

Initially, there were a few features that we were used to using from our previous Listing Managment company that were not yet included in the SynUp tool. We shared the feedback with the SYnUp team and these features were implemented into the tool within a couple weeks. Review collected by and hosted on G2.com.

My Account Manager Ravi, really cares and wants to make sure that I know how to use all of the benefits of Synup. He is always willing to get on a call with me and explain the features and benefits. Great Customer Support. If it gets easier for me, there will be more frequency of Use. Review collected by and hosted on G2.com.

I continue to have a difficult time using all of the features and need help with exactly how to use them and take advantage of the capabilites available to me with Ease of Implementation. It needs to be easier for me to use. Review collected by and hosted on G2.com.