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Sympa Reviews & Product Details

Sympa Overview

What is Sympa?

Sympa is a comprehensive HR solution designed to manage the entire employee lifecycle, from recruitment to retirement. With over 20 years of experience in the Nordics, Sympa offers businesses of all sizes a flexible platform that handles payroll, employee data, training, compliance, and more. Seamlessly integrating with 300+ tools, it connects existing HR systems for smooth data sharing and workflows. More than just an HR tool, Sympa unites the entire business on a single platform, allowing HR and leadership to collaborate effectively. Real-time scenario testing, backed by people data, empowers informed decision-making and adaptability. Sympa offers transparent, all-in-one pricing, including setup, onboarding, and payroll connectors, ensuring full support from day one. Backed by a dedicated customer service team, Sympa delivers a seamless user experience, enabling HR teams to focus on building efficient, scalable processes. Security is paramount, with full GDPR compliance and data hosted in Europe under ISO 9001 and 27001 certifications. Sympa’s platform provides secure, scalable tools to manage HR processes efficiently, supporting both everyday tasks and large-scale operations. Sympa’s HR analytics toolkit facilitates data-driven decisions, offering instant access to key HR metrics, detailed reports, and charts. This cloud-based system enables HR teams to track employee turnover, training budgets, compensation, and organisational trends. Advanced reporting features allow customisation and real-time sharing with management, transforming data into actionable insights for continuous improvement. Sympa Core HR provides full visibility into every stage of the employee lifecycle by automating routine tasks such as recruitment, leave management, and employment data tracking. With a secure, customisable data storage system, Sympa scales with your business, managing everything from personal details to equipment. The onboarding and offboarding processes are streamlined through structured workflows. New hires can update information before they start, and managers can set goals to ensure a smooth transition. Sympa also manages offboarding, guiding resignations with checklists and ensuring key tasks, such as payroll updates and exit interviews, are completed for a positive employee experience. Sympa’s Performance Management system aligns employee performance with organisational goals by fostering open communication and supporting standardised appraisals. Managers and employees engage in meaningful discussions that track development plans and progress, promoting a culture of continuous improvement. Succession planning is made easy with Sympa, offering a clear view of organisational competencies and future recruitment needs. By tracking key HR metrics, businesses can identify skills gaps early, ensuring leadership pipelines are prepared for continuity and growth. Sympa’s talent management tools empower organisations to nurture employees’ skills, motivation, and engagement. The platform centralises learning management, appraisals, and development programs, ensuring goals align with business objectives. Progress is tracked to foster a motivated, high-performing workforce equipped to meet company targets. Sympa also automates key workforce management processes, such as data transfers to payroll, time tracking, and travel costs. Integrated time registration and workforce planning tools help businesses efficiently manage absences, holidays, and employee schedules. Designed for scalability, Sympa supports both local and global teams, ensuring seamless coordination across departments.

Sympa Details
Discussions
Sympa Community
Languages Supported
Czech, Danish, German, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)
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Product Description

Keep all of your data up to date and use it to support efficient and transparent HCM development

How do you position yourself against your competitors?

FLEXIBLE
Sympa is flexible but smart. We use best practices where possible and customize where necessary.

INTERNATIONAL
Sympa is international and works across borders and regulations.

EASY
Sympa is easy to use for HR, managers, and employees.


Seller Details
Seller
Sympa
HQ Location
N/A
Twitter
@SympaHR
385 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
Description

Over the past 20 years, Sympa has grown from a local family-owned business into the leading HR system in the Nordics, trusted by businesses worldwide. Throughout our journey, we’ve never lost sight of the mission: putting people at the centre of business. We understand the needs of modern organisations and help them manage their most valuable asset — their people. Our teams have deep expertise in HR across multiple countries, understanding local regulations and cultural differences. This knowledge helps us guide businesses through international HR challenges and support their growth as they scale. As we continue to evolve, our collaborative HR platform — shaped by customer needs and continuous innovation — empowers HR teams to align strategic initiatives with broader business goals. With a growing ecosystem and smarter tools, we’re committed to helping organisations succeed in an ever-changing world of work.


KT
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Recent Sympa Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"This haunts"
The only positive thing about Sympa is their fast response on their support portal, which I must have clocked in several hours chatting with...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"A lot of features but an old System(looks)"
The best part and teh only part is that Sympa is an HR system.nothing else.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Sympa Media

Sympa Demo - Appraisal
Build an open workplace culture centred on meaningful discussions between managers, leaders, and team members. Let your people feel heard – co-build employee development plans based on one-on-ones key findings and agreed next steps.
Sympa Demo - Front Page
Smoothly running HR operations are the backbone of the employee lifecycle. With all the essentials you need to support your employees, Sympa Core HR automates routine HR tasks so you can focus on building scalable HR processes.
Sympa Demo - Reporting
Our scalable cloud HR software turns the HR metrics you choose to track into insightful reports covering everything from effective employment to organisational information, compensation, new hires and leavers, birthdays, and more. 
Sympa Demo - Scenario
Help HR and managers to seamlessly navigate and understand the organisation's structure, and hierarchy and improve HR processes by enhancing transparency and facilitate more streamlined organisational change planning.
Answer a few questions to help the Sympa community
Have you used Sympa before?
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Video Reviews

3 Sympa Reviews

2.3 out of 5
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3 Sympa Reviews
2.3 out of 5
3 Sympa Reviews
2.3 out of 5

Sympa Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Entertainment
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sympa?

The only positive thing about Sympa is their fast response on their support portal, which I must have clocked in several hours chatting with... Review collected by and hosted on G2.com.

What do you dislike about Sympa?

It is hard to comprehend how unintuitive Sympa is to use. I am no stranger to IT-systems but continuously confronted with issues that are absolutely impossible to trouble shoot. Being a Sympa Admin doesn't mean understanding the system, but rather, remembering sequences of unintuitive clicks and weird and unneccesarry terms. This makes the Sympa admin course a complete waste of time - that is maybe also why the course teacher seems a bit lost... that being if they remember to show up for the scheduled online course in the first place. You cannot make sense of anything, you just need to use the system enough to slowly start REMEMBERING what works and what doesn't. When something doesn't work or causes issues, there are rarely any message indicating an issue. If there is a message it is rarely of ANY use. This became aparent to me, when I had to teach a colleague how to administrate the system. You pretty much need one employee to be dedicated to the system - if you distribute tasks between colleagues, you will all forget how to administrate the system. This also makes you extremely dependant on that one colleague.

Luckily I was not the one deciding on Sympa. However, a big reason for chosing Sympa was for their pre-built integrations. We purchased a few of them from the beginning. One of them took a few months to get up and running. The Sympa consultants pretty much gave up, so i had to solve it myself. Another integration took even longer - i am not even sure if we ever completed it - it turned out to be of aboslutely no use at all. During this process Sympa had some layoffs which left us completely forgotten.

I also managed to find some flaws in the system. I presented this to sympa with a wish to have it fixed and an expectation that they would be pleased with my findings. Turned out they wanted us to pay for a consultant to fix the flaw. I feel truly sorry for the customer service employees at Sympa. Review collected by and hosted on G2.com.

What problems is Sympa solving and how is that benefiting you?

Sympa should help us manage our HR data. I guess it is better than a spreadsheet in some ways - in others, absolutely not. Review collected by and hosted on G2.com.

Joe H.
JH
VP of Sales (Enterprise)
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Sympa?

The best part and teh only part is that Sympa is an HR system.nothing else. Review collected by and hosted on G2.com.

What do you dislike about Sympa?

the looks are not modern,looks like based on an old technology,

old buttons.

for my org. all fields are in EU format(decimal seperators) Review collected by and hosted on G2.com.

What problems is Sympa solving and how is that benefiting you?

it holds data for employees.I dont really like sympa. Review collected by and hosted on G2.com.

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