Sprinklr Insights Features
What are the features of Sprinklr Insights?
Reports & Dashboards
- Report Customizability
- Report Exporting
- Scalability
Social Analytics
- Competitor Analysis
- Follower Analysis
- Post Performance
- Attribution
- Hashtag Analytics
- Sentiment Analysis
Monitoring & Listening
- Social Measurement
- Brand Monitoring
- Keyword Tracking
Data Management & Analysis
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
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Sprinklr Insights Categories on G2
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Reports & Dashboards
Report Customizability | Based on 58 Sprinklr Insights reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. | 82% (Based on 58 reviews) | |
Report Exporting | As reported in 56 Sprinklr Insights reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file. | 82% (Based on 56 reviews) | |
Scalability | Based on 51 Sprinklr Insights reviews. Allows marketer to add, track, and measure a multitude of social media accounts. | 85% (Based on 51 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding. 38 reviewers of Sprinklr Insights have provided feedback on this feature. | 73% (Based on 38 reviews) |
Social Analytics
Competitor Analysis | Based on 55 Sprinklr Insights reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. | 78% (Based on 55 reviews) | |
Follower Analysis | Analyzes and illustrates follower information such as demographics, location, interests, etc. 54 reviewers of Sprinklr Insights have provided feedback on this feature. | 78% (Based on 54 reviews) | |
Post Performance | Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 57 reviewers of Sprinklr Insights have provided feedback on this feature. | 87% (Based on 57 reviews) | |
Paid Campaign Tracking | As reported in 42 Sprinklr Insights reviews. Tracks and measures the success of paid advertising initiatives run on social media sites. | 71% (Based on 42 reviews) | |
Attribution | Ties social activity to business results such as leads, conversions, and sales. This feature was mentioned in 42 Sprinklr Insights reviews. | 71% (Based on 42 reviews) | |
Hashtag Analytics | Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 50 Sprinklr Insights reviews. | 80% (Based on 50 reviews) | |
Sentiment Analysis | Based on 53 Sprinklr Insights reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. | 79% (Based on 53 reviews) |
Media Channels
Broadcast Media | Monitors broadcast media such as television and radio news This feature was mentioned in 18 Sprinklr Insights reviews. | 68% (Based on 18 reviews) | |
Print Media | As reported in 18 Sprinklr Insights reviews. Monitors print media such as newspapers and magazines | 67% (Based on 18 reviews) | |
Online Media | Based on 19 Sprinklr Insights reviews. Monitors online media such as blogs, websites, and social media | 87% (Based on 19 reviews) |
Geographic Coverage
Local Media | Monitors media channels at the local level 18 reviewers of Sprinklr Insights have provided feedback on this feature. | 83% (Based on 18 reviews) | |
National Media | Based on 17 Sprinklr Insights reviews. Monitors media channels at the national level | 86% (Based on 17 reviews) | |
International Media | Monitors international news coverage This feature was mentioned in 18 Sprinklr Insights reviews. | 78% (Based on 18 reviews) |
Reporting
Keyword Targeting | Based on 21 Sprinklr Insights reviews. Enables users to search media channels for specific keywords, brand mentions, or topics | 82% (Based on 21 reviews) | |
Custom Feeds and Alerts | As reported in 20 Sprinklr Insights reviews. Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions | 80% (Based on 20 reviews) | |
Custom Reports | Allows users to build custom reports that can be shared with clients and stakeholders 21 reviewers of Sprinklr Insights have provided feedback on this feature. | 85% (Based on 21 reviews) | |
Dashboards | As reported in 20 Sprinklr Insights reviews. Provides dashboards for quick visualizations of relevant media coverage and analytics | 89% (Based on 20 reviews) |
Monitoring & Listening
Social Measurement | Based on 47 Sprinklr Insights reviews. Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. | 88% (Based on 47 reviews) | |
Influencer Identification | As reported in 38 Sprinklr Insights reviews. Identifies who is talking about your brand along with their influence over social communities. | 75% (Based on 38 reviews) | |
Brand Monitoring | Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. This feature was mentioned in 43 Sprinklr Insights reviews. | 86% (Based on 43 reviews) | |
Keyword Tracking | Based on 42 Sprinklr Insights reviews. Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. | 85% (Based on 42 reviews) | |
Trend Analysis | As reported in 41 Sprinklr Insights reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. | 86% (Based on 41 reviews) | |
Competitor Analysis | Allows users to monitor conversations about competitors and measure performance against them. 42 reviewers of Sprinklr Insights have provided feedback on this feature. | 77% (Based on 42 reviews) |
Data Management & Analysis
Sentiment Analysis | As reported in 46 Sprinklr Insights reviews. Determines whether mentions of your brand are positive, negative or neutral. | 80% (Based on 46 reviews) | |
Social Reporting | As reported in 48 Sprinklr Insights reviews. Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. | 87% (Based on 48 reviews) | |
Alerts and Notifications | Based on 43 Sprinklr Insights reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. | 79% (Based on 43 reviews) | |
Advanced Data Filtering | Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. 39 reviewers of Sprinklr Insights have provided feedback on this feature. | 84% (Based on 39 reviews) |
Brand Signals
Comparison | Based on 29 Sprinklr Insights reviews. Compare and contrast products, brands, sentiment, etc. | 82% (Based on 29 reviews) | |
AI | Provides AI generated insights. 27 reviewers of Sprinklr Insights have provided feedback on this feature. | 69% (Based on 27 reviews) | |
Brand Health | Quantifies digital consumer intelligence to analyze brand health. 32 reviewers of Sprinklr Insights have provided feedback on this feature. | 81% (Based on 32 reviews) |
Brand Analytics
Trend Analysis | Identification and analysis of brand or product trends. 31 reviewers of Sprinklr Insights have provided feedback on this feature. | 82% (Based on 31 reviews) | |
Tracking | Capability to track and measure brand results over time. 30 reviewers of Sprinklr Insights have provided feedback on this feature. | 86% (Based on 30 reviews) |