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Spike Reviews & Product Details - Page 9

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,095 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


Sivan K.
SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
Shahid K.
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
Neelam S.
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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Spike Media

Spike Demo - Multiplatform & Seamless Sync
Spike is everywhere you are. Enjoy freedom and flexibility by accessing all your messages, appointments, docs, notes, tasks and files from wherever you are on any and all of your devices.
Spike Demo - Video and Voice Meetings
Start or join a meeting in 1 click from any email thread or team chat. Have a Video Meeting with anyone, even if they’re not on Spike Share a meeting invite directly from your conversation or event invite. 1 click, and they’re in, even if they're on Gmail, Outlook, Yahoo, etc.
Spike Demo - Channels
Channels are perfect for discussing any topic, brainstorming new ideas and making important decisions. Plus they always include the chat’s history. Create private groups for conversations with specific teams, people or topics.
Spike Demo - Email Domain
Keep your communication consistent and on-brand by easily connecting your work email domain or getting a custom email account from us.
Spike Demo - Conversational Email
An easy to use blend of email and messaging that takes your workflow to new heights. Endless threads are simplified, messages appear in chat-like form, and distracting headers and signatures are a thing of the past. Just a real-time online conversation with a human feel.
Spike Demo - Magic AI
Write messages, emails, and complete tasks - faster. Generate clear and compelling email messages in seconds, create flawless email replies that are always in the right context. Instantly summarize long email threads, messages, notes and files. Streamline research, problem-solving, content creati...
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Video Reviews

234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
234 Spike Reviews
4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Doug V.
DV
Owner
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

I like the conversation style emails. Easy to navigate and use. I've been using spike for about 4 years now and haven't used any other email app for personal or business use. All around great app! Review collected by and hosted on G2.com.

What do you dislike about Spike?

You should be able to copy and paste text from any email you like. Also be able to save images from an html email. Some emails formatting is weird I have to zoom in and scroll but a formatted zoom for every style of email would be great. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Stream lining business and personal emails. Review collected by and hosted on G2.com.

EH
Investment Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

What I like best is the user-friendly front end side of the app and the useful shortcuts on the desktop version. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Calender isn't well presented, I use my gmail calender instead Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It solves the problem of the outdated email that creates a non-continuous communication where it is essential. Review collected by and hosted on G2.com.

Kate d.
KD
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

The conversational layout is my favourite - this simplifies your inbox, makes it easier (and more aesthetic) keeping up with email threads. I also love the note taking feature and the automatic prioritisation of emails into "priority" and "other" - it is very accurate as well. You can also SEE WHEN SOMEONE HAS SEEN YOUR EMAIL - this is a game changer. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Not being able to select a package with multiple different emails from different domains and manage them all from one portal Sometimes it is hard to find a conversation because the email was sent to a group - so you are looking within your conversation with one person for something but it is actually in the "group" chat. It has been hard to show fellow employees the value of joining. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Review the multiple email setup situation. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Easy-to-reply, nice to use on any device (phones included) and makes responding to emails more structures. All my emails are pulled into one big inbox and automatically prioritised, this ensures i get to the most important emails first. Review collected by and hosted on G2.com.

Alex S.
AS
Freelance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

Ease of use and intuitive approach are the best aspects. Once you get used to the unique workflow it becomes second nature.

I haven't seen a similar product out there Review collected by and hosted on G2.com.

What do you dislike about Spike?

The only thing that bothers me in my workflow is inability to copy specific text in a mobile version (unless I open the quotes text in the email. Search is also not always accurate Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Being fast to receive and reply to communications Review collected by and hosted on G2.com.

Vanessa H.
VH
Knitter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Spike keeps all the emails from the same person or group together, so I don't have to go searching. I can pin important emails to the top of my inbox, and I can delete all the Wowcher emails in a couple of clicks. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I haven’t found anything I don’t like yet. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Easy to start, so why not give it a go. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It is so useful being able to diarise an email so it pops back up in my inbox on the date and time I need it to. Review collected by and hosted on G2.com.

JM
Graphic Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I think that one of the best things it has is the look. It looks like a chat platform, what makes it less boring than a normal e-mail platform. I also like that it has a combined inbox, where you can see all your mails only separated by colors. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I don't dislike nothing in special. So I can't write here a lot. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Spike has a modern, fluent, and pleasant UI and all its features will make you feel very comfortable. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

E-mail was boring before I found Spike. I always found e-mail an old communication method, no interactions, no group, slow, ... But everything has changed with Spike. Now i find it pleasing to use. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

One of the best email applications I have ever come across. I have used it quite a few times now and love using it. It converts your email into a real-time chat that's easy to read. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Sometimes it gets slow or gets stuck, which might be due to a low internet connection; otherwise, I can not see any dislike for this app. It's just perfect to use. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It prioritizes removing distractions so we can see important messages first. We can also create a note, share our thoughts, store files and manage others' tasks in real-time. It's a real problem solver. Review collected by and hosted on G2.com.

Darpan C.
DC
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Spike's method of sorting emails is brilliant. It transformed my inbox into a chat-like environment, where emails are organized by persons rather than threads or subjects, making it feel like I'm using an IM rather than an old email client. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Among the more complex functions require some improvement. I'd like to see tagging in notes (to make cooperation easier) or the ability to immediately add a call link to an invite (like in Google Calendar). Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

For me, Spike has rendered Gmail obsolete. I get the most of the functions in one app without having to navigate to other G-suite applications. And it sorts all my emails and makes them into a thread by the sender. Review collected by and hosted on G2.com.

IK
uemplouyed
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

The organization by people feature. It makes viewing and responding to emails super easy. It makes it feel like a texting app, like WhatsApp, which I find comortable to use. Review collected by and hosted on G2.com.

What do you dislike about Spike?

You can choose to classify your emails by high priority or low priority. However, some messages that I consider high priority end up in the low priority section. It is a very minor issue, and I can easily send such emails to the high priority section manually or deactivate the classification of emails by priority. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I don't have to spend ages trying to trace a particular email in a thread. I can quickly look at the conversation and find the specific email I am searching for. I can efficiently respond to emails. Review collected by and hosted on G2.com.

NG
Web Developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

What I liked the most about Spike is that we can access the system remotely while someone is presenting to us, which I guess no conferencing or cloud meeting software is providing nowadays.

Also, we can share the recording of the meeting itself in the chat, which is the most helpful feature. Else we need to save it somewhere in cloud servers.

It provides everything such as Excel, Word everything. Review collected by and hosted on G2.com.

What do you dislike about Spike?

This is not very user-friendly. And I am saying this because when we integrated this into our Organization, it took a lot of time for our students to adopt this ultimately. Many faced problems in many steps. Although, we sorted all that with the help of the remote access feature of Spike. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

We integrated Spike into our Organization during the Covid-19 pandemic due to shut down of schools. We started to take all classes offline as we were taking them offline. This helps our organization very much as we can create the different teams and name them as classes. Also, we can share the class recording in the chat itself, which is also very helpful for the students who were not able to attend online due to some health or personal issues. Review collected by and hosted on G2.com.