Spike Features
What are the features of Spike?
Business Instant Messaging
- File Sharing
- Notifications
- Search
- Mobile Application
- Web Application
Business Instant Messaging
- Audio Conferencing
Inbox Tools
- Unified Inbox
- Filters
- Reminders
- Notifications
Coordination Tools
- Calendar
- Contacts
- Task Management
Software Options
- Desktop Application
- Mobile Application
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Spike Categories on G2
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Messenger
Sequencing | Based on 25 Spike reviews and verified by the G2 Product R&D team. Mapped-out responses for conversations. | 91% (Based on 25 reviews) | |
AI | Based on 23 Spike reviews and verified by the G2 Product R&D team. Artificial intelligence (AI) and chatbot involvement. | 93% (Based on 23 reviews) | |
Live Chat | Based on 24 Spike reviews and verified by the G2 Product R&D team. Live human component of conversations. | 89% (Based on 24 reviews) | |
Customization Interface | Based on 25 Spike reviews and verified by the G2 Product R&D team. Quality of interface for designing and customizing conversation maps. | 91% (Based on 25 reviews) |
Channels
Social Media | Based on 21 Spike reviews and verified by the G2 Product R&D team. Conversations enacted over social media. | 87% (Based on 21 reviews) | |
Website | Based on 20 Spike reviews and verified by the G2 Product R&D team. Conversations enacted through embedding or pop-ups on websites. | 84% (Based on 20 reviews) | |
Text Message (SMS) | Based on 19 Spike reviews and verified by the G2 Product R&D team. Conversations enacted through text message (SMS). | 86% (Based on 19 reviews) | |
Voice Assistants | Based on 20 Spike reviews and verified by the G2 Product R&D team. Conversations enacted through voice assistants. | 86% (Based on 20 reviews) | |
Other | Based on 20 Spike reviews and verified by the G2 Product R&D team. Conversations enacted through other channels. | 82% (Based on 20 reviews) |
Customers
Targeting | Based on 20 Spike reviews and verified by the G2 Product R&D team. Overall quality of customer targeting based on needs or situations. | 88% (Based on 20 reviews) | |
Profiles | Creation and modification of customer profiles based on conversations. 22 reviewers of Spike have provided feedback on this feature. | 86% (Based on 22 reviews) |
Business Instant Messaging
File Sharing | Allows users to send and open various file types. This feature was mentioned in 56 Spike reviews. | 90% (Based on 56 reviews) | |
Notifications | Based on 59 Spike reviews. Notifies users when they have been contacted or tagged. | 92% (Based on 59 reviews) | |
Search | Message content search capability. 59 reviewers of Spike have provided feedback on this feature. | 89% (Based on 59 reviews) | |
Mobile Application | As reported in 60 Spike reviews. Software can be accessed through a downloadable mobile application. | 93% (Based on 60 reviews) | |
Web Application | As reported in 55 Spike reviews. Software can be accessed through a downloadable desktop app or a cloud-based site. | 92% (Based on 55 reviews) |
Business Instant Messaging
Audio Conferencing | As reported in 48 Spike reviews. Allows users to communicate via audio call. | 89% (Based on 48 reviews) | |
Video Conferencing | Allows users to communicate via video call. This feature was mentioned in 47 Spike reviews. | 85% (Based on 47 reviews) |
Grammar
Grammar Check | Checks for grammar errors like misspellings, sentence run-on, etc. | Not enough data | |
Tone Check | Evaulates emotional tone of words written. | Not enough data | |
Sentence Formatting | Ensures sentences are formatted properly. | Not enough data |
Formatting
Plagiarism Check | Checks for instances of plagirism. | Not enough data | |
Style Editor | Evalutes that work has been done within the guildlines of a given writing style (MLA, APA, Chicago, etc.). | Not enough data | |
Citation Finder | Finds and formats citations for works mentioned. | Not enough data |
Content
Idea Recommendation | Recommends ideas for topics based on the content written. | Not enough data | |
Content Generation | Generates sentences, paragraphs, or papers based on sample text or a topic. | Not enough data | |
Form Generation | Generates a form based on information presented. | Not enough data |
Product Type
Standalone Application | Application is available as a standlone product. | Not enough data | |
Plugin | Application is available as a plugin used with another document creation product. | Not enough data |
Productivity Tools
Notes | Allows users to leave notes or comments on emails or relevant cases. | Not enough data | |
Internal Discussion | Provides a dedicated space or a thread feature that allows for long-form discussion. | Not enough data | |
Assignments and Tasks | Offer in-application assignment and task tracking functionality. | Not enough data | |
Workflows | Allows users to create and follow predetermined workflows attached to actions. | Not enough data | |
Templates | Allows users to create canned answers or templates for email responses. | Not enough data | |
Integrations | Integrates without outside software to provide additional functionality or pull information. | Not enough data | |
Tagging System | Provides a tagging system to allow users to sort emails by relevant subject. | Not enough data |
Analytics
Trends | Analyzes trends in email content and resolution. | Not enough data | |
Performance Tracking | Tracks performance and productivity of users inside the application. | Not enough data | |
Email Tracking | Tracks email analytics like emails opened, how long the email was opened for, etc. | Not enough data |
Inbox Tools
Unified Inbox | Consolidates multiple email accounts into one viewable platform. 67 reviewers of Spike have provided feedback on this feature. | 95% (Based on 67 reviews) | |
Filters | Allows users to filter their emails by sender, date received, opened, etc. This feature was mentioned in 63 Spike reviews. | 90% (Based on 63 reviews) | |
Reminders | Gives users reminders to send or reply to emails. 62 reviewers of Spike have provided feedback on this feature. | 92% (Based on 62 reviews) | |
Notifications | Provides notifications when users receive new emails. 60 reviewers of Spike have provided feedback on this feature. | 92% (Based on 60 reviews) |
Coordination Tools
Calendar | Based on 59 Spike reviews. Provides a native calendar. | 86% (Based on 59 reviews) | |
Contacts | Based on 61 Spike reviews. Provides a native contact book. | 86% (Based on 61 reviews) | |
Task Management | Offers built-in task creation and assignment functionality. 54 reviewers of Spike have provided feedback on this feature. | 85% (Based on 54 reviews) |
Software Options
Desktop Application | Based on 65 Spike reviews. Software available as a downloadable desktop application. | 93% (Based on 65 reviews) | |
Mobile Application | Software available as a mobile application. This feature was mentioned in 66 Spike reviews. | 92% (Based on 66 reviews) |
Collaboration Tools
Screen Sharing | Based on 24 Spike reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference. | 92% (Based on 24 reviews) | |
Presentations | Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. 17 reviewers of Spike have provided feedback on this feature. | 89% (Based on 17 reviews) | |
Whiteboarding | Provides a virtual whiteboard for collaborative use. 16 reviewers of Spike have provided feedback on this feature. | 90% (Based on 16 reviews) | |
Live Chat | Based on 26 Spike reviews and verified by the G2 Product R&D team. Conferences have a text chat feature. | 89% (Based on 26 reviews) |
Meeting Coordination
Scheduling | Based on 31 Spike reviews and verified by the G2 Product R&D team. Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. | 82% (Based on 31 reviews) | |
Participant Permissions | Based on 26 Spike reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. | 92% (Based on 26 reviews) | |
One-Click Join | Based on 23 Spike reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in | 90% (Based on 23 reviews) |
Software Type
Mobile | Based on 31 Spike reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. | 90% (Based on 31 reviews) | |
Browser Application | Based on 26 Spike reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop. | 90% (Based on 26 reviews) | |
Desktop Application | Based on 25 Spike reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application. | 90% (Based on 25 reviews) |
Calendar View
Multi-Calendar View | See feature definition | Based on 25 Spike reviews. Ability to view multiple calendars at once from within a single window | 91% (Based on 25 reviews) |
Customizable Viewing | Provides customizable viewing options (e.g., day, week, month, year) This feature was mentioned in 27 Spike reviews. | 88% (Based on 27 reviews) |
Shared Calendar
Multiple Calendar Management | As reported in 26 Spike reviews. Ability to manage multiple calendars at a time | 90% (Based on 26 reviews) |
Integration
Sync Multiple Calendars | The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar) 26 reviewers of Spike have provided feedback on this feature. | 93% (Based on 26 reviews) | |
Import Events | Ability to import events from an existing account or another calendar This feature was mentioned in 24 Spike reviews. | 91% (Based on 24 reviews) |
Encryption Techniques - Email Encryption
Encryption Algorithms | Supports various encryption algorithms including AES (Advanced Encryption Standard), RSA (Rivest-Shamir-Adleman), Twofish, and Pretty Good Privacy (PGP). | Not enough data | |
Transport Encryption | Encrypts the email during transit between email servers, preventing interception by third parties. | Not enough data | |
End-to-End Encryption | Encrypts the message on the sender's device and decrypts it only on the recipient's device, ensuring that only the sender and recipient can read it. | Not enough data |
Authentication, Verification, and Access Controls - Email Encryption
Revocation Mechanisms | Allows users to revoke access to encrypted emails or keys in case of compromise. | Not enough data | |
Access Controls | Enables users to set permissions on who can access, read, or modify their encrypted emails. | Not enough data | |
Digital Signatures | Allows senders to sign their emails cryptographically, providing proof of authenticity and integrity. | Not enough data | |
Certificate Authorities | Verifies the identities of individuals or organizations through trusted third-party certificate authorities. | Not enough data |
Security Enhancements and Auditing - Email Encryption
Malware Scanning | Integrates with antivirus solutions to scan email attachments for malicious content. | Not enough data | |
Reporting | Generates reports on encryption usage, compliance status, and security incidents. | Not enough data | |
Audit Trails | Logs and tracks encryption-related activities for compliance, troubleshooting, and security analysis. | Not enough data | |
Data Loss Prevention (DLP) | Offers DLP features to prevent accidental or unauthorized transmission of sensitive information. | Not enough data |
Integration, Compatibility, and Usability - Email Encryption
User-Friendly Interfaces | Offers intuitive interfaces for sending, receiving, and managing encrypted emails. | Not enough data | |
APIs and SDKs | Offers application programming interface (APIs) and software development kits (SDKs) for integrating encryption features into custom applications or workflows. | Not enough data | |
Email Client Integration | Integrates seamlessly with popular email clients, including Gmail, Microsoft Outlook, and Thunderbird. | Not enough data | |
Automation | Automatically performs encryption and decryption processes to minimize user effort and errors. | Not enough data |
Generative AI - Business Instant Messaging
Text Summarization | Condenses long documents or text into a brief summary. | Not enough data |
AI - Business Instant Messaging
AI Powered Search | Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. | Not enough data | |
Smart Notifications | Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. | Not enough data | |
AI Powered Language Translation | Uses AI-powered language translation tools to translate messages in real-time. | Not enough data | |
Content Generation | Creates, assists, or automates the generation of text-based content within the platform. | Not enough data |
