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Spike Reviews & Product Details - Page 17

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,095 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


Sivan K.
SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
Shahid K.
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
Neelam S.
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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Spike Media

Spike Demo - Multiplatform & Seamless Sync
Spike is everywhere you are. Enjoy freedom and flexibility by accessing all your messages, appointments, docs, notes, tasks and files from wherever you are on any and all of your devices.
Spike Demo - Video and Voice Meetings
Start or join a meeting in 1 click from any email thread or team chat. Have a Video Meeting with anyone, even if they’re not on Spike Share a meeting invite directly from your conversation or event invite. 1 click, and they’re in, even if they're on Gmail, Outlook, Yahoo, etc.
Spike Demo - Channels
Channels are perfect for discussing any topic, brainstorming new ideas and making important decisions. Plus they always include the chat’s history. Create private groups for conversations with specific teams, people or topics.
Spike Demo - Email Domain
Keep your communication consistent and on-brand by easily connecting your work email domain or getting a custom email account from us.
Spike Demo - Conversational Email
An easy to use blend of email and messaging that takes your workflow to new heights. Endless threads are simplified, messages appear in chat-like form, and distracting headers and signatures are a thing of the past. Just a real-time online conversation with a human feel.
Spike Demo - Magic AI
Write messages, emails, and complete tasks - faster. Generate clear and compelling email messages in seconds, create flawless email replies that are always in the right context. Instantly summarize long email threads, messages, notes and files. Streamline research, problem-solving, content creati...
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Video Reviews

234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
234 Spike Reviews
4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

Innovative app, and I like the idea. Seems like it could solve a lot of problems. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Billing is not transparent, tough to make billing changes on your own. And the support team is unresponsive. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Still hoping to become customer but pissed that my billing is messed up and nobody has responded to my support requests. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Simplicity of running multiple emails. My problem is their customer service or lack of. Review collected by and hosted on G2.com.

SS
Chief Strategy Officer of Rework and CEO of Adwa Technologies
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I have never felt an email can be built this way, beautiful, inviting, friendly, functional, and smart. Those are the things I have liked about Spike and it was instantly that I asked my team to remove the other email applications they were using and move to spike. I didn't stop there, I reached out to the spike team and their response and desire to connect with me proved me that I made the right choice. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I wish the color (the purple one) could be a different color. But still I don't hate it. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It is very easy and inviting. When email is like that it encourages my team to be productive in the one thing we use often daily. Review collected by and hosted on G2.com.

DF
school leader, School of Photography I and II
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

I like the customizable sorting between Priority email and Other email.

My personal laptop has a 13" screen. The font sizes *seem* significantly larger to me on this display than Apple Mail (which for years had been my go-to email app).

I like the stripping down to the basics making email more like chat/messaging. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I'm pretty sure I've already had a reply from Spike tech support on this (which I might have to refer back to), but I frequently from one incoming email want to both Reply and Forward it. Given that I'm working in the Subject mode to show only Unread email, I find it a nuisance to both Reply and Forward.

I'm not yet clear if and how I can make the standard font size larger for outgoing email (or change its font style), but I'd like to be able to do that.

Several times, I've accidentally clicked to mark all remaining Unread mail marked Read, couldn't find any way to Undo that (incl. with keyboard shortcuts immediately).

I miss a feature of Apple Mail of being able to quickly access email addresses from Apple Contacts. (I am Mac only, not PC user). For sending to a recipient Spike dosn't yet know about, I often have to copy+paste in an email from Apple Contacts (or from Apple Mail).

I don't see (yet) the ability to quickly "harvest" the name and email address to put into my Apple Contacts/Contact+ as a new contact. I *can* do that easily in Apple Mail. (I have more than 12,000 Contacts in Apple Contacts/Contacts+.) There doesn't seem to be any easy way (yet) to do that from Spike with a new recipient's email. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I'm coming from years of using (on Macs) Entourage, then Apple Mail. I very much appreciate how Spike looks larger for me on the 13" MacBook Pro I've been using to work from home since the pandemic (March, 2020). My 27" iMac is still in my office on campus, not here, so the apparent font size on the 13" display *really* matters to me as I do a *lot* of email daily.

I'm still learning all that Spike can do and sorting out which features I need from it the most. I'm thankful for the excellent tech support at Spike and more recently, from Shira there (MVP program). Review collected by and hosted on G2.com.

Randy S.
RS
Information Technology Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

Spike appears to be a minimalist dream when it comes to being an email client. It works to thread messages together much like instant messaging apps. The UI design is quite elegant. Review collected by and hosted on G2.com.

What do you dislike about Spike?

So far, I don't really have any dislikes. It appears to do exactly what it should. I have noticed some sluggishness in syncing between gmail when deleting emails in order to clear them out. This is with the Windows desktop client. I can't say this is much of an issue at this point. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

I've just started to use the client but so far I'm really enjoying it. If you are looking for a very CLEAN email client to handle the clutter that other interfaces present you with, this could be a valid option for you. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I tend to lose track of a conversation with Gmails standard and conversation views. I just don't find them that helpful. Thick/full featured clients like Outlook are just...well too much. I don't need all those options and quite frankly their UI works against them if you are looking for a more minimalist and streamlined approach. Review collected by and hosted on G2.com.

Adam L.
AL
Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

How useful the platform is and very organised makes emailing easier Review collected by and hosted on G2.com.

What do you dislike about Spike?

Not found any dislikes yet I will keep you posted Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Try it and find how useful they make emailing Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I'm still getting used to the platform but I like how simple and organised it makes emailing Review collected by and hosted on G2.com.

MS
C
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Everything intelligent sorted and easy to find in my main tool. Review collected by and hosted on G2.com.

What do you dislike about Spike?

The price model with one license per email account hurts when you, like me, a consultant, have many clients

The lack of control of my contact list, can´t remove misspelled email adresses Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

The ability to keep notes and the wonder of having conversation history over a long time as I have in my SMS messages. Review collected by and hosted on G2.com.

BG
iOS Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

It is a very complete software for chatting and converting a common email inbox into something more dynamic. The support is excellent and gives a technical visualization that can be worked on. The interface is very good and it's a pleasure to have it. The software has the scope I need. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I'm alluding to the fact that the software lacks variability in many of the functions, I consider that there are not very frequent updates. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

I recommend it because the result has been exceptional, without a doubt constantly improving with each of the situations that derive from email. The inbox is excellent and will help you find a solid balance. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

We are making a very important dynamic to communicate via email, it is excellent and improves the quality of service in professional interaction. We have made an excellent management by mail formidable. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I love the unified tab which unifies all my accounts into one inbox Review collected by and hosted on G2.com.

What do you dislike about Spike?

I would like a account feature on spike where I log into my account and gain access to all my inboxes just like that, that is a feature I miss. For this to be implemented it would need 2 factor auth otherwise someone could just completely take over someones life with one login. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Desktop app with good notifications same with mobile, notifications pop up immediately unlike the Gmail app.

This offers a nice UI which i really enjoy unlike the standard windows mail app or outlook this is just so modern and user friendly. Review collected by and hosted on G2.com.

Dario F.
DF
Account & Operations Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Chat like visualization

Managing different items in the same place Review collected by and hosted on G2.com.

What do you dislike about Spike?

really, there's nothing at all that one can possibly dislike Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

saving time Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

The customer relationship management service developed by the spike system allows me to track and configure cloud messaging scheduling, email interaction funding, intuitive chat prioritizations, path analysis upload relationships, electronic payment negotiation reconciliations, collaborative resource concentration segments, proactive chat formations, instant interaction asset regulation, personalized notifications for prioritized users, image download speed, dynamic sales drive text editing collaborations, is originated through the light purple colored, circular format representation with spiral white colored expressions of the system of this data programming. Review collected by and hosted on G2.com.

What do you dislike about Spike?

An image download error occurs within the sprike programming marketing system, due to its base algorithms function not having the necessary resolution encryptions backup position to transform visual content input formats, its document sharing and junk file classification being deficient, due to its unstable content encryption access failing to gather the scalable messaging quality necessary to develop projects, and modify scalable marketing flow conversion shopping lists, make it deficient in a high percentage of this application's data communication position. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

I recommend spike instant messaging software as its analytical loading accuracy has allowed me to set up foreground business tracking levels, where its electronic content mediation allows me to support accurate informational text checks, campaign web targeting, real-time message delivery synchronization, manageable remote media through encrypted file storage, real-time task sharing, fixed negotiation referrals, intelligent sales reconciliation, real-time chat document download offerings, incremental planning edit process checks and task tracking, make this communication tracking programming recommendable. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

The spike system analytic networks possess adequate data communication information portal administration, where its capacity employment of message sending security, letter design appearance indications, real-time message arrival notification, business query adaptation scheme import managements, robust collaboration conditionings, selection of digital notification sending campaigns, interface customization managements, chat group creation, fast contact search results downloads, incorporation of user-defined origin video calls, are of the uses achieved with my company for this application. Review collected by and hosted on G2.com.