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Spike Reviews & Product Details - Page 16

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,095 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


Sivan K.
SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
Shahid K.
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
Neelam S.
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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Spike Media

Spike Demo - Multiplatform & Seamless Sync
Spike is everywhere you are. Enjoy freedom and flexibility by accessing all your messages, appointments, docs, notes, tasks and files from wherever you are on any and all of your devices.
Spike Demo - Video and Voice Meetings
Start or join a meeting in 1 click from any email thread or team chat. Have a Video Meeting with anyone, even if they’re not on Spike Share a meeting invite directly from your conversation or event invite. 1 click, and they’re in, even if they're on Gmail, Outlook, Yahoo, etc.
Spike Demo - Channels
Channels are perfect for discussing any topic, brainstorming new ideas and making important decisions. Plus they always include the chat’s history. Create private groups for conversations with specific teams, people or topics.
Spike Demo - Email Domain
Keep your communication consistent and on-brand by easily connecting your work email domain or getting a custom email account from us.
Spike Demo - Conversational Email
An easy to use blend of email and messaging that takes your workflow to new heights. Endless threads are simplified, messages appear in chat-like form, and distracting headers and signatures are a thing of the past. Just a real-time online conversation with a human feel.
Spike Demo - Magic AI
Write messages, emails, and complete tasks - faster. Generate clear and compelling email messages in seconds, create flawless email replies that are always in the right context. Instantly summarize long email threads, messages, notes and files. Streamline research, problem-solving, content creati...
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Video Reviews

234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
234 Spike Reviews
4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SG
Client service incharge
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Spike makes my business conversation simple and easy with client.

Spike use seamless process to interact with client and enhance business. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I don't found any issue regarding spike, although a good software to make communication easy with clients in business manner. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike helps to change regular business email conversation into chat conversation, which helps to easily collaborate with Clients.

It complete feels like chatting with clients in business mails Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

The conversations view is a fresh and intuitive approach... it makes the most relevant threads very convenient to find and give timely responses. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Not much! If you have a large email archive (e.g., Gmail back to 2007), it can be a bit unweildy to manage but fortunately Spike has multiple views so that you can switch back to a more traditional approach to managing the old stuff. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike's conversation view is compact and efficient... it keeps recent, relevant exchanges front and center. Review collected by and hosted on G2.com.

Vuyile M.
VM
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Instantaneous email replies, it is easy to keep track of treads/conversation because the moment your response to an email is easily accessible and always available. It's a seamless and quick response tool for the on-the-go business person. Review collected by and hosted on G2.com.

What do you dislike about Spike?

The subscription fee is not very economical for the average South African Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Seamless and organize email feedback Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

The best are the tasks. can keep an eye on everything so perfectly Review collected by and hosted on G2.com.

What do you dislike about Spike?

maybe for the future it would be cool to assign emails to team members. and comments under emails. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

the problem before that was that i always emailed all the tasks back and forth to my co-worker. spike is perfect for that. Review collected by and hosted on G2.com.

Kelli B.
KB
Chief Operating Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Easy to set up. Spike team is there with any questions you might have. Conversation email is easy to use and very quick. So far, it has not frozen up my computer or having repeating annoying pop-ups.

I added multiple emails, started collaborating on notes and projects with other co-workers. Review collected by and hosted on G2.com.

What do you dislike about Spike?

So far, I have not found anything that I do not like. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Working through Monday morning, emails go a lot faster now. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

The UI is very nice, and I like the app's concept, but I felt myself wanting to return to regular email. Review collected by and hosted on G2.com.

What do you dislike about Spike?

It's just not as necessary as expected. I still felt like I was using email, but without the usual feeling. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I think if it were more widely used, it would feel more comfortable. Customers seem used to email, so it's what they're comfortable with. Review collected by and hosted on G2.com.

Verified User in Fine Art
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I'm a person that struggles to answer emails fast because most apps don't allow me to see the entire conversation in one go. I've always felt that for answering someone's email, I have to sit down at my computer, look at the whole discussion one email by one with my client, and answer them correctly.

With Spike, it doesn't happen anymore. Now my emails are just like a WhatsApp conversation or a chat conversation. I can look at the whole discussion in one go because it is like any other chat app. It looks so much like a chat that allows me to answer fast and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Spike?

1. The fact that you can't multi-select on the search results. What is going on with that? you can multi-select threads on the inbox but not on the search results and you can't do that either when you click on a contact on all their conversations. I have talked to their support and they said that feature is coming on the next update. That shouldn't even be a feature, how is that not possible?

2. You can't label multiselected threads, emails or people all at the same time... WOW that's a basic, seriously how in the world this is not possible to be done?

3.The fact that you can't move all the conversations from the same thread, at the same time into a specific label. You are only moving the contact into the label. Which is good as long as you work with Spike only. If I happen to access Gmail from someone else's computer, the conversations won't be labelled because the other email apps don't work with labelling contacts, they work with labelling emails.

4. You can't move threads and emails from one account to another one. I can do that on many other apps but it's not possible here. So now I have to do this using a different app. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I can answer emails fast, and I can finally look at an entire conversation at one go. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Mail to chat flow, All spam gose to a folder Review collected by and hosted on G2.com.

What do you dislike about Spike?

A little bit more padding in email sumary bar, more clear actions like archive Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Im not having problems Review collected by and hosted on G2.com.

Anand C.
AC
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Compilation of all mails into a single thread is a great approach Review collected by and hosted on G2.com.

What do you dislike about Spike?

Unable to respond to individual mail threads - either through a script or through an icon Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I have 6 mail boxes and now everything is in single view ; I like this Review collected by and hosted on G2.com.

Response from Spike Team of Spike

Hi Anand,

Thank you for leaving us a review of your experience using Spike. It's definitely possible to reply to email threads on Spike - we'd love to help you with that and see if maybe your account settings need to be adjusted. If you could write to us at chat@spikenow.com our team would be glad to help.

Arno L.
AL
P
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

One app to rule them all: notes, tasks, events and email, all in a single app. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Lack of control over notes and tasks layering/display... Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Spike is innovative. The idea is simple and the realization is perfect. You save time, gain efficiency; you do in one application what took you 3 before. A little more control over the presentation of the notes and that would be perfect. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Switching between 3-4 apps is not efficient. Gathering every aspect of a daily schedule into one single app is really awesome. Review collected by and hosted on G2.com.