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Spike Reviews & Product Details - Page 15

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,095 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


Sivan K.
SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
Shahid K.
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
Neelam S.
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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Spike Media

Spike Demo - Multiplatform & Seamless Sync
Spike is everywhere you are. Enjoy freedom and flexibility by accessing all your messages, appointments, docs, notes, tasks and files from wherever you are on any and all of your devices.
Spike Demo - Video and Voice Meetings
Start or join a meeting in 1 click from any email thread or team chat. Have a Video Meeting with anyone, even if they’re not on Spike Share a meeting invite directly from your conversation or event invite. 1 click, and they’re in, even if they're on Gmail, Outlook, Yahoo, etc.
Spike Demo - Channels
Channels are perfect for discussing any topic, brainstorming new ideas and making important decisions. Plus they always include the chat’s history. Create private groups for conversations with specific teams, people or topics.
Spike Demo - Email Domain
Keep your communication consistent and on-brand by easily connecting your work email domain or getting a custom email account from us.
Spike Demo - Conversational Email
An easy to use blend of email and messaging that takes your workflow to new heights. Endless threads are simplified, messages appear in chat-like form, and distracting headers and signatures are a thing of the past. Just a real-time online conversation with a human feel.
Spike Demo - Magic AI
Write messages, emails, and complete tasks - faster. Generate clear and compelling email messages in seconds, create flawless email replies that are always in the right context. Instantly summarize long email threads, messages, notes and files. Streamline research, problem-solving, content creati...
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Video Reviews

234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
234 Spike Reviews
4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tyree Paladon B.
TB
Chief Excellence Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spike?

I love the Spike Notes feature. I have created at least 300 of them to save all of only info and to track tasks. I love the unified email feature, the seamless video chat and how Spike helps me to do it all in one place. Review collected by and hosted on G2.com.

What do you dislike about Spike?

The only con is the price point however because Spike helps me to save and make money with their tools, I would gladly pay it to help the team continue and thrive. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

It's the best tool that I have seen in a while and I have tested hundreds to find something that fits all of my needs. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I'm using Spike to help advance interpersonal communication among mobile teams, communication among government institutions and project management between agencies. Review collected by and hosted on G2.com.

Stefan M.
SM
Co-Founder | Tech Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

The app is slick and easy to be used. I like a lot the messaging type of approach they took. Also, the Other vs. Priority email grouping is always correct, which I haven't found with other solutions, namely: Outlook and Apple Mail. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Nothing for now. The app works well on mobile and desktop ( I use iPhone/Mac). Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I have multiple GMAIL accounts, and Spike let me unify them seamlessly into a native desktop and mobile app. Review collected by and hosted on G2.com.

AL
Co-Owner, Senior Career Consultant & Director of Member Services
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

The chat feature and the team part of the email has got to be my favorite or most liked part of Spike Review collected by and hosted on G2.com.

What do you dislike about Spike?

I haven't really ran into anything that Ican say doesn't work properly or that I feel was put in place for no reason. I'm overall a very satisfied client Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Communication with team mates and making sure that no email goes unnoticed. Which in my business that can be very damaging. Review collected by and hosted on G2.com.

Vic S.
VS
Order Management Operator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I've been looking for good email software that's not super expensive and doesn't tie me down to one device. Spike is all that and more! I absolutely love the note feature where I can make checklists (I love a good tickbox) and take notes on the go. There is also a coworking feature, which is handy both for multiple people to work together, or if you like me just have too many email accounts for your own good! The customer service is amazing as well, I had a really good experience when I emailed with a question. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I suppose the only downside is that it's one more app taking up space on your phone, but that's a small price to pay. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I am about as disorganised as they come, and I need lists, lists, lists to keep me on track. Spike is wonderful for keeping all my thoughts in one place, but accessible from multiple devices at the same time. Review collected by and hosted on G2.com.

Jason G.
JG
Freelance Contributor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

It's on every OS and available to all over email! In fact that's the best part. Because it uses plain ol' email, and webRTC technologies, it doesn't matter if the people you message have Spike or not because anybody with an email address just gets the messages and can do as much or as little as they need to do on the application side. It has also had a side benefit of being dead simple to show people what happens if they choose to upgrade and use the Spike mail client. They pretty much already are using it in their email box whenever I send them an email and so they know what to expect. Such a simple yet brilliant concept using universal email to deliver the services!

The amount of improvements and additional features are also constantly coming and the development and support teams are very responsive and open to hearing about new features anytime. In fact, you simply reply to any message they've sent out if you need help or want to talk about a new feature.

I also LOVE being able to recall anything ever attached to an email whether sent or received without needing to find the message it was attached to itself. It's like another cloud storage app in this regard. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Dislike is a strong word-- I prefer to say "things that can be added or improved on."

The iOS apps don't allow text selection for copy/cut/paste operations without selecting the entire conversation. iOS/Windows apps are likely Electron/React based and don't have that issue. Not sure about Android. I'm sure the team is working on closer integration though as they have told me before so I'm not worried so much here.

A Linux client would be nice, but I use the web version so the only thing I'm missing is offline access the client gives. ...Then again, it's still email, so I can read and reply with the regular email app if I need to! Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I totally replaced a whole bunch of crazy messenger apps with Spike. I work with teams that want me to use Discord and Slack; my family is on iMessage if they have iPhones and the ones who are on Android want to use Facebook Message/Instagram DM/Whatever else. Now I just tell them "I'll be using simple email if that's alright;" most people don't know that a lot of these services have ways to send to email addresses (Slack/Discord/Tulip/iMessage). For the rest, I built a simple email-to-IM bot using opensource tools and Python.

I got my workmates to download and use Spike for use between ourselves instead of the Google Chat app. The added benefit is being able to participate in any discussion on any device and have an archived chat history right there in our email inboxes anytime. We can triage and backchannel on any emails we get from our clients and have a running note of what actions were taken place, with a complete task list and calendar right there. It makes a great CRM system that anyone can use.

Finally I got my immediate family to use Spike as an iMessage/FaceTime replacement since some of us are on Android and couldn't get all the multimedia messages. It's great for that! Review collected by and hosted on G2.com.

Anicia L.
AL
Student
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

I like how easy it is to communicate with my teachers, and the interface is very easy on my eyes. I also really like their response time. The settings menu is quite customizable and you can change everything from 12 to 24 hour clock to custom signature. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I dislike how their dark theme affects the background of emails, since emails are usually written with black text, it becomes very hard to read over the dark background. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I usually spend about ten minutes searching for an attachment but with spikes search bar you can click attachments and look through there, saves me a lot of time when looking for assignments. School projects can be difficult, since we cant meet in person and group emails get cluttered, but spike has a group feature, and its just like a group chat, very easy on my eyes and no more re:re:re:re ect. Review collected by and hosted on G2.com.

Vitaly K.
VK
Lead Web Dev
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

It aggregates emails by sender. Thus it groups all emails I got from a given person into one trail. (So I can actually delete all of them no matter how old)

It removes all the noise from emails leaving just the essential stuff - your email chain looks like a clean chat window. No more useless indentations and other stuff.

The search is simple and SUPER fast.

Where have you guys been all these many years?! :) Review collected by and hosted on G2.com.

What do you dislike about Spike?

I can't figure out how to label emails without actually moving them out to that label. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

My emailage is now super organized and clear. Being able to view emails from multiple accounts all in the same window is amazing.

Bottom line - if you are not using it yet... I feel sorry for you :) Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

I love how easy and delightful it is to use -- feels like chat which makes me more likely to reply. Sorting is great too. Review collected by and hosted on G2.com.

What do you dislike about Spike?

With an .edu email could have had a free tier. A bit more tagging and integrations would also be very useful Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Daily emails in a way and efficient way that is also fun Review collected by and hosted on G2.com.

Will R.
WR
Principal Consultant
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

Chat style presentation of email threads. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Folder structure is non-standard, moving email to spam or folders is a little cumbersome. No integration with task managers. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Simplifying complex email threads into cohesive communications. Review collected by and hosted on G2.com.

Tom Z.
TZ
COO
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

The conversational platform is perfect for today's communications. We're currently exploring how we can use Spike for our internal comms instead of Flock SMS. The interface is very intuitive and the customer support is the best! Review collected by and hosted on G2.com.

What do you dislike about Spike?

Nothing that I dislike. I think it's still a young platform, so I'm keen to see how they expand it's functionality. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Getting team members to understand and be more consistent with more conversational messages. Review collected by and hosted on G2.com.