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Spike Reviews & Product Details - Page 12

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,095 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
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4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RB
Voice Over Artist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spike?

Having a Priority Inbox and an Others inbox has allowed me to split what’s important from what can wait Review collected by and hosted on G2.com.

What do you dislike about Spike?

I don’t dislike anything about it, it’s a great email client on all the platforms I use Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

It’s a fantastic email client for iOS, iPadOS and Windows 10 - I think it works on Mac too but I don’t have one of those. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It’s allowing me to manage my emails better, saving me time and frustration. It’s also allowing me to use the same email client on all the platforms I own, from mobile to desktop. Review collected by and hosted on G2.com.

MS
System Lead
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

Quality of video and audio during calls. No buffering or any issues Review collected by and hosted on G2.com.

What do you dislike about Spike?

Only some audio issues during video calls and meetings Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

Best solution for audio and video conferencing during work from home Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Group video meetings and audio calls. Good quality without buffering Review collected by and hosted on G2.com.

IB
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

Spike has nailed it with a simple intuitive interface that works seamlessly across multiple platforms and devices. Review collected by and hosted on G2.com.

What do you dislike about Spike?

As I get used to all the features of Spike I still need to access Outlook and I often find there is a lag/delay in synchronising between Spike and Outlook. Perhaps I haven't found it yet but the lack of integration with Zoom and other third-party apps does make setting up a meeting in Spike more cumbersome and I tend to still revert to Outlook for calendar tasks and monitoring. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

The last 16 months of having to work out of the box across numerous projects resulted in my emails going totally out of control. Besides missing out on the numerous online events which have been offered in abundance during the pandemic, I was unaware of the important client-related emails I was just not getting to. My professional image was taking a pounding and I needed a solution. Spike has been that solution. In the short time, I have been using Spike I feel I am getting back in control and crucially I am able to focus and respond to the messages that matter. Review collected by and hosted on G2.com.

BT
I dont have a job title.
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

Spike helps me communicate with my friends and work on school projects. The upside of Spike is that it is very helpful when I need someone to talk to. Thank you! Review collected by and hosted on G2.com.

What do you dislike about Spike?

The downside of spike is that it glitches a lot. The only problm I have with spike is that it glitches and beacuse of the glitching sometimes I dont hear my friends say anything. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike is very helpful in communicating with friends and family. I love using spike for communication and that is all I can think of! Thank you so much... to the people that made spike! Review collected by and hosted on G2.com.

GA
Lecturer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Spike is great for having teams messaging threads in a chat app style but with an email foundation. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Pasting texts from other apps is confusing, and it doesn't work very well. As long as I am aware, they are no labeling options for messages. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I use Spike for communicating with my teams in a message broadcast style. I post announcements, and people can reply from Spike or email. It is great to have the benefits of messaging service and email in the same place. Review collected by and hosted on G2.com.

AT
Web & Wordpress Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

+ This is a fantastic email program! It has completely transformed our traditional email experience!

+ It's super-fast, cool, and fun.

+ A package of features.

+ Their Clean UI and quicker user experience were particularly appealing to me.

+ I use both their desktop and mobile programs, which are both fantastic. Review collected by and hosted on G2.com.

What do you dislike about Spike?

- Email Signature in HTML is not there.

- On Android, it requires a google account to log in in order to connect. Embedded login might be better userfriendly Maybe Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

+ Can use my email as chat.

+ Can see read/unread/delivery stats.

+ Can handle my multiple accounts easily Review collected by and hosted on G2.com.

AS
Assistant of Computer Engineering Department
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Spike?

* It is convenient when emailing with a specific recipient looks like a single thread. My students sent me thousands of emails, and it is very useful to see all the messages in one place without the risk to lose something.

* Spike gives free premium for students and educators. They recognize you as a student or a teacher by your university email. (However, mine was not recognized, so I contacted the Spike team. They answered in a couple of days, but for today, I haven't got my free premium yet — and so I can't say what I will like in this plan).

* The notes in the email client. And they are very fast and easy to create and edit.

* You can pin a thread.

* Unified view. All emails from all accounts are in one place! Now I don't need to check each and every one to identify the current state of affairs.

* Even the free plan has many useful features. This makes Spike a good addition to the usual web interface of your email account.

* doc and pdf preview

* infile search

* modern UI

* quite lighweight Review collected by and hosted on G2.com.

What do you dislike about Spike?

* There is no solution for Linux. I use two operating systems, Windows and Debian, and sadly, I can use Spike only with Windows.

* Sometimes some emails do not show in Spike, although I see them in Gmail inbox. Maybe this is due to the limited amount of memory for the free account... Hope this will be fixed when my account is registered as an education account.

* Uncomfortable label management. I often put labels on threads, and then put off them. And in Spike this process is not so easy and obvious, as in Gmail. I would like to add a label in two clicks.

* There is doc and pdf preview, but other text file formats are not previewed. For example, .C, and other files with program code.

So, now I still need to combine using Spike and Gmail in a browser.

* The benefits of the education account are described not entirely clear. In addition to my work email, I actively use multiple Gmail accounts for my work — to differ the emails of different types. But it's left unclear to me if I'll get all the premium features only for my work email or for every account.

* At "My Account" tab I need to log in to see any info. Although I already logged in when added my accounts to Spike. And also there is no mark of the current status of my account, only buttons to subscribe. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Gathering all emails in one place and managing lots of emails from lots of respondents. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

I like how Spike has so many features that you don't have to go back and forth between applications, I love how i can email, write notes, check my calendar, message my friends and team members all in one place. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I wish it can handle bigger file sending, that would give them more lead compared to other platforms or atleast have the program automatically zip a unzip folder to help with file size. Review collected by and hosted on G2.com.

Recommendations to others considering Spike:

if you are looking for an all in one solution, you got it here! :) Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike is solving me from wasting timing going back and forth to different apps and also helping me not lose anything since everything is all in one application. No more trying to remember which app i had what in. The benefits are knowing all my content is in one place. Review collected by and hosted on G2.com.

SA
President/Founder.
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Validated Reviewer
Review source: Organic
What do you like best about Spike?

The addictive connection and engagement made easy in an immersive environment that makes email fun again. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I believe the UI/UX (User interface) can be improved upon to match the utility and promise. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I left emails as a channel long ago and embraced slack and other social media platforms that guaranteed engagement and with Spike, I've found the missing link. Review collected by and hosted on G2.com.

BP
Hobbiest
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Spike?

Keep all comms from an INDIVIDUAL in a thread. Forget about subj. lines. Lose repetitive sigs as well. Review collected by and hosted on G2.com.

What do you dislike about Spike?

html edit instead of rich text mode for super granular capability to style emails. And templates. Does this thing have a templates function? Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I was just looking to connect to an IMAP server. I found so much more. Like a new way of thinking being and communicating. Review collected by and hosted on G2.com.