22 out of 23 Total Reviews for Solitics
Overall Review Sentiment for Solitics
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Speed of integration, top class support, flexibility, professionalism, industry expertise, multiple entities support. Review collected by and hosted on G2.com.
No actual downsides, apart maybe from some minor UI defects. Review collected by and hosted on G2.com.
As a marketing automation platform, Solitics provides enough options for non-technical users to hit the ground running and start "touching" their clients through multiple channels as soon as the platform is handed off. They also provide the tools and the flexibility for more technical users to perform much more complex and complicated operations. But the most important aspect is the support - there's always someone available to help you, and the people who you are in touch with are knowledgable and eager to help. Review collected by and hosted on G2.com.
Like any company, their development pipeline is complicated and does not always proritize requests for individual clients over requests which have a larger impact. Review collected by and hosted on G2.com.
The way it makes just life easy in triggering communication with clients and customers Review collected by and hosted on G2.com.
As per my experience till now it hasnt made me dissatisfied or disappointed in any aspect where as its about client or connection Review collected by and hosted on G2.com.
Solitics allows me to create personalized and automated customer journeys based on real-time data. The reverse integration helps more departments align, for example, marketing and sales. Segmentation is a plus - it generates multiple layers of customization and so on the Save Data feature. Review collected by and hosted on G2.com.
I dislike the time policy limitation at the customer journey level. This limitation forces me to create multiple journeys with the same characteristics to target different geographical regions with different timezones. Review collected by and hosted on G2.com.
one platform for all marketing channel: email, sms, push, popups.... advanced report and CRM modul in which I can check specific customer communication, ability to add new events easliy.
They have great support and help fix issues quickly and make sure you make the most of the system.
I used more than one marketing automation tool and this is the only system which I was able to work only through one system which integrate to diff channels providers. Review collected by and hosted on G2.com.
I must admit that I dont have something which I have problem with,
the only thing was that sometime I needed to communicate them for new provider integration, but they add new abiliy to do it alone. Review collected by and hosted on G2.com.
Solitics is extremely flexible and can be used for almost any customer engagement scenario. We planned to use the platform for customer journeys, but when learning how versatile the platform is we started planning on how to expand its usage. Review collected by and hosted on G2.com.
I believe that like any platform Solitics can't fulfill all of our dreams and wants, but the team is very accommodating and is willing to listen and explore together. Review collected by and hosted on G2.com.
Great customer service, guys are knowledgeable and always ready to help Review collected by and hosted on G2.com.
Extremely expensive, pricing based on ''per player'' model is not sustainable for the operators in long term Review collected by and hosted on G2.com.
Solitics empowers us to drive measurable business growth with REAL-TIME customer-data-driven interactions across multiple channels. Review collected by and hosted on G2.com.
We've been with Solitics since early stages and since then we saw great improvements towards integrations ETLs & QAing, processes which we struggled with on our first project together. Review collected by and hosted on G2.com.
Solitics enables marketing professionals to create multi-channel, personalized customer journeys based on all customer data in real-time (less than 2 seconds). The possibility of using all customer data, both historical and live, enables the creation of elaborate, trigger-driven sophisticated customer touchpoints. These proved to improve customer engagements, which in turn drove LTV and loyalty, resulting in a significant increase in revenue and conversions. Review collected by and hosted on G2.com.
Clearly, no solution is perfect, and the need to integrate it with core data sources causes a bit of a pain - but hey, that's not unique to them and must be done with any solution anyways, regardless of the platform. Review collected by and hosted on G2.com.
