Video Reviews
2,810 SOCi Reviews
Overall Review Sentiment for SOCi
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I enjoy the ability to post to over 4 different social media sites to help drive business. They regualry publish material and content that you can use that is brand specific. Customer support is great if you have questions comments or need help navigating their platform. The ease of use they by scheduling mulitple social media post and content helps set the entire week. Very easy to intergrate and link to your current social medica accounts through the click of a button Review collected by and hosted on G2.com.
I like everything about SOCi. My only add would be to add reels or additional content Review collected by and hosted on G2.com.
The platform does give an easy one-stop access to (most of) our review platforms for tracking, analysis and replying. Review collected by and hosted on G2.com.
paying for a product/service is a big ask of a customer. It's fine that you write it in your contracts that certain changes to your account will result in additional fees. I think that anytime fees are increasing or decreasing, this should still be communicated to the customer in real time as the changes are being requested/made. It is unreasonable to have a customer re-read their contract details everytime we are considering to make a change. The reminder is just good practice so the customer has the ability to review the actions they want to make fully informed, so they can decide to proceed or decline the changes. Review collected by and hosted on G2.com.
I found SOCI very easy to navigate and to post marketing posts. I like how it allows to post on multiple platforms. Review collected by and hosted on G2.com.
It would be nice to be able to click on a scheduled post and see how it would look like in the screen of the audience. Review collected by and hosted on G2.com.
This social media scheduling tool within SOCI is a game-changer! It saves so much time by allowing me to schedule posts across multiple platforms in one go, streamlining my workflow, and keeping all my content organized effortlessly. It’s a must-have for anyone managing multiple accounts! I honestly wouldn't even have multiple social media accounts if it wasn't for SOCI. Another benefit is the access to the corporate marketing library if I need additional content to post I can access pre-made, pre-approved content quickly and easily. Review collected by and hosted on G2.com.
Occasionally there are glitches -- which is true of alot of technology products these days. As time goes on these bugs tend to work themselves out. I wouldn't let it hold me back from using SOCI because the scheduler is invaluable! Review collected by and hosted on G2.com.

My favorite thing about SOCi is using the scheduler tool. It is so convenient being able to schedule post on any day and anytime of the month. SOCi's app is very helpful as well to stay on top of all tasks and reviews Review collected by and hosted on G2.com.
There is a lot of tabs that I feel like I don't know how to utilize. Review collected by and hosted on G2.com.

I love the ease of access and using Socias whether it's using the preloaded content from Berkshire Hathaway or uploading my own, it's very easy and streamlined. Review collected by and hosted on G2.com.
I wish there was some integration into other platforms like Pinterest, that I use for a business. I also struggle sometimes to upload certain pic files. Review collected by and hosted on G2.com.
Scheduling and ease of posting. It's so nice to plan your month for a day or so, and not have to think about it. It's well worth it. Review collected by and hosted on G2.com.
I can't post to all my pages at the same time without a little extra work. It's tricky to post to all pages together, and it's too much extra work to copy and paste every post to each locations page. It's just a bit more tedious. However, I'm having an issue regarding someone changing my businesses' hours. It's very annoying and it's showing one of my businesses closed during open hours. Review collected by and hosted on G2.com.

Marketing is very time consuming, but SoCi is east to use! The east of integration is also very nice as they support almost every media format! Review collected by and hosted on G2.com.
I would like it to be a little more capatable with Apple products like Safari. I also notcied that I was having issues attaching video tumbnails to the platform. Review collected by and hosted on G2.com.
I love being able to schedule out posts acorss multiple platforms. It makes it 10x simpler for me to do my job everyday and streamlines our social media. Customer support is quick to help where needed and implemting this in our marketing stretegy increases overall reach to our audience. I use it every day I am at work. Review collected by and hosted on G2.com.
I would love to see more analytical features for monitoring social media campaigns and their success. Some integration with accounts could be a little simpler. Review collected by and hosted on G2.com.

It's great to have resources at your fingertips to handle your social media accounts. You can take care of live listings that are housed in different systems. Its a great tool to have to grow your presence for social media. Review collected by and hosted on G2.com.
There is no AI feature readily installed to use, its an added feature that is charged for when other platforms include it. Review collected by and hosted on G2.com.