SOCi Reviews & Product Details - Page 3

I love the fact that you can have different photo libraries to store photos for future use. I have to post multiple posts throughout the month and so it makes it easier so I don't have to look through my personal photo albums. I like how I can see the whole month on one screen and can just choose a date and then write a post for our Facebook page. It's pretty user friendly even for ones who have never had to make posts for their company before. Definitely recommend it. Once you get training on how to use it - your good to go. Review collected by and hosted on G2.com.

I have only been using SOCI consistently for about a month or so. I haven't as of yet found anything that I dislike with it. But that doesn't mean down the road I might not find something. But as of right now I am very pleased with it. Review collected by and hosted on G2.com.

I started using SOCI as a property manager in March 2020, right at the onset of the pandemic. During that challenging time, SOCI was an invaluable tool that allowed me to stay connected with residents virtually, helping us maintain strong communication and engagement despite the restrictions.

Since then, I’ve moved into a Marketing Coordinator role, where I’ve had the pleasure of working closely with a SOCI Account Manager who has made setting up and managing the backend of my properties straightforward and efficient. Their support and expertise have been instrumental in helping us streamline our social media efforts and reach our audience effectively. Review collected by and hosted on G2.com.

The only downside to SOCI is the limitation in integration, specifically with Instagram. Unfortunately, SOCI can’t yet utilize all of Instagram’s features, like posting stories, which can be restrictive for those who want to fully leverage every aspect of social media. But overall, SOCI remains a fantastic tool for property management teams looking to enhance their digital engagement. Review collected by and hosted on G2.com.

I really enjoy most of the prodcut tools and the pricing is very competitive. The Listing and Social tools are what we started with and we have not moved into using it for our Customer Support and Surveys where possible. We also like the white labling of their product with OLO which helps us reduce the amount of dashboards our team uses. So far most of the Implementation has been easy with a few exceptions that they are working through. Review collected by and hosted on G2.com.

Survey tool was told would allow us to use a link for email, and social sharing. It did not at first bu they added that functionality quickly. They have been responsive to most of our needs, the only issue is support is a little slow on certrain items but amazingly fast with others, but I believe they are working on correcting that. Review collected by and hosted on G2.com.

I really like the user-friendliness of the platform. Each quarter, the abilities and options available grow and become better, and the support is wonderful and quick to respond. The support is AMAZING! I can email my contact, Liz, anytime, and she is so quick to respond and to escalate tickets for quick resolutions. A good bang for your buck. Review collected by and hosted on G2.com.

There are some features that are missing or lacking somewhat, like the reporting, and the ability to post both FB and IG reels with customizations AND stories both. I also would love to see an option for auto-hiding a comment based upon a profanity filter. Review collected by and hosted on G2.com.

Very helpful for seeing all our social media in one spot! We enjoy being able to schedule posts ahead of time, the ability to respond to multiple people from one platform, and the "extras" provided to enhance our posts (photo and video capability, Canva access, etc). Review collected by and hosted on G2.com.

When I use my phone I have to log in each time and that can be a little annoying. Nothing too serious - I haven't experienced any big issues on my end. Review collected by and hosted on G2.com.

Our whole marketing team uses SOCi. The best parts for me are the Listings tools and the Reputation Management. The support team is lovely and has been excellent to work with as we have gotten set up with the various tools and services. Review collected by and hosted on G2.com.

There are a few places where, because it's new to us, the proper method to use a tool isn't immediately obvious. It also took a minute to set up, because of how many brands we manage. Review collected by and hosted on G2.com.

Soci makes it easy to schedule my posts and to share to multiple platforms in one go!

When ever I have a question on usability, their support team is always there to help. I use Soci on a weekly basis for all my posts.

I must add that adding my social media platforms was seamless. Review collected by and hosted on G2.com.

I would like the chance to be able to tag people from Soci Review collected by and hosted on G2.com.

What's most helpful about SOCi is definitely the ease of use. Onsite team members who are usually stretched thin on time can schedule out time during the month to schedule posts in SOCi. We've seen an increase in social media engagement which has been fantastic. Review collected by and hosted on G2.com.

The implementation process was lengthy and it was rather difficult to train property staff at over 50 properties. Review collected by and hosted on G2.com.

SOCi has always been very good at listening to any pain points that our business may have and doing what they can to fix them. They are very quick to listen to feedback and make changes based on that feedback. Review collected by and hosted on G2.com.

I have had nothing but good experiences with SOCi. Review collected by and hosted on G2.com.

It is easy ot navigate and I love to connectivity options for many social platforms. Also, it is great to have the Canva integration that allows me to create my designs before posting them. The customer support is also stellar and helps solve issues quickly and effeciently. I use this in my work every day and it is very easy to implement my social media plan. Review collected by and hosted on G2.com.

Sometimes adding a social account can be lengthy and complicated process if the social account is not set up properly ahead of time. I would also love to see more opportunity to work with reels and TikTok on the platform. Review collected by and hosted on G2.com.