Sitecore Content Hub Reviews & Product Details

Sitecore Content Hub solves some of the toughest business problems like disjointed content, convoluted workflows and inefficient processes that slows down marketing efforts causing more time to release features, ultimately impacting ROI.

On the content operations side, Content Hub provides powerful tools and features like Digital Asset Management (DAM), Content Marketing Platform (CMP), Marketing Resource Management (MRM), and Product Content Management (PCM) to effectively and efficiently create, manage content and assets across both internal teams and external vendors with the ability to easily integrate with various systems to bring relevancy and perspective.

On the content delivery side, it provides robust API and CDN to distribute and power any application or platform in a matter of minutes.

The domain model is customizable to accomodate any change to schema or metadata and/or extensible to allow new models to be created from scratch.

The documentation is solid for end users and developers and the vibrant community helps with any implementation issues. Review collected by and hosted on G2.com.

Often Sitecore Content Hub is misunderstood as a product that cannot be purchased and used independently of other Sitecore DXP products. The licensing model changed a bit recently and the lack of clarity often confuses business as to what model/tier that they should purchase.

As the platform has got various features, learning curve is steep and getting certified requires more effort and practice. Review collected by and hosted on G2.com.

I work on a large US based Healthcare provider's digital experience. Content Hub is HIPAA compliant and enables many of the extreme compliance requirements in healthcare out of the box. For companies with huge volumes of content and digital assets it provides a centralised repository for managing assets and content operations which ensure brand consistency, tone of voice, and content workflow management. It has many connectors with configuration via settings meaning it's easy to implement and show value immediately. The SaaS model means you are always on the latest version of the software, and get new features without expensive upgrades. The level of product support is also impressive where even implementation questions are answered via the support portal. Sitecore also has a huge and active community who are quick to give ideas. We integrate Content Hub with many external systems and even the most complex downstream platform is able to consume content and assets via APIs in the most custom of scenarios. However, in my experience most common platforms have an out of the box connector. Review collected by and hosted on G2.com.

I love the product but the only thing that can be tough with DAM and Content Operations is the perception of business stakeholders that there is no investment beyond the initial implementation. For me I feel you can do lots out of the box but I would generally recommend at least one technical professional and ideally more to get the most out of the platform. This is not because it's difficult to use but instead because there are many powerful low-code features that technical resources can help get the most out of with some small input. Review collected by and hosted on G2.com.

I have used a few Sitecore products. One of them is Content Hub. I started with DAM. Some features are very easy to understand and navigate. We like the AI tagging. It was easy to connect with XM Cloud implementation. From Sitecore CMS, we were able to navigate to Content Hub and select the desired images. Now my site can deliver the images from a CDN. We have started using this since last month full fledge with our sites. Review collected by and hosted on G2.com.

It is missing a few important features like a folder structure. It has a single view of "all" the files in the portal. We can divide in different collection but still the Assets page is difficult to handle once images are in large quantity.

The user permission is not as easy as it sounds. Documentation is not yet up to the level with other products. Review collected by and hosted on G2.com.

The most helpful thing and USP from Content Hub comparing with many other DAMs is that this software is supporting you from the beginning to the end of the lifecycle of an digital asset. This means you can plan your assets and projects in Content Hub, create and shape them in an curation process and sharing the asset.

Also a huge benefit is that you have an exact controll of who uses your assets and where they are used what is crutial in some cases for DRM reasons (and tbh for analytics its great).

For developers Content Hub is a very friendly tool, while the most things can be configured via low code you have the option to write scripts in C# and you access to Content Hub via (Rest) Interfaces to do what you want to do.

For Editors it is a very intuitive tool which is very easy to use after a couple of hours of usage. Review collected by and hosted on G2.com.

In some cases it is a problem that it is a SaaS solution and there is no onprem possibility. For me it is personally more a positive thing. The certifications and the development of Content Hub are quite challanging while it is very complex to configurate everything right, from the entities to the workflows and the role model (security aspects). Review collected by and hosted on G2.com.

Content Hub is very customizable for pretty much any digital need you may have. It excels as a DAM and can be configured or scripted to auto-tag assets and take the pressure off the marketing team. It can support massive quantities of digital assets which can be searched or filtered in any way imaginable. It's workflow, along with tasks and role assignments can tackle even the most complex team activities while keeping related assets at your fingertips.

The CMP feature makes content management simple and modular to feed headless components seamlessly.

The PIM feature is a logical way to store product information for re-use across omnichannel landscapes, as well as streamlining and automating product line management with workflows in the back-end.

Content Hub also integrates very easily with other Sitecore products such as Sitecore XM and XP. Being a SaaS product, the burden of upgrading the system is removed from your team, as it is updated behind the scenes several times a week. This ensures security patching and new features are always available as soon as they are released and your software is never behind. Review collected by and hosted on G2.com.

The learning curve for Content Hub is very steep because it can be set up and customized to do pretty much anything you need it to do. It is nearly impossible for one person to know how to set up everything. There are developers needed for scripting and automation, Content Architects for content modeling, and security personnel needed for role based access permissioning. Review collected by and hosted on G2.com.

Sure it has the typical DAM and CMP (which are great I might add), but it is so much more than that. The possibilites are endless on how you can customize the Content Hub.

Tagging assets is one of the best I have seen I have seen, scripting to pull in data or manipulate data is great with built-in scripting, using external integrations with the Content Hub is straightforward, etc...

Clients get a real customized solution that they can mold any way the want and developers get the tools to help them. Content authors have easy access and approval workflow that is good OOTB, but it can be easily customized how they want it making it excellent.

Sitecore customer support is easily accessed with Content Hub and they have experts waiting to help. Nobody can match the Sitecore community and getting the answers you need.

Getting started with implementing Sitecore Content Hub is quick and easy. It functions OOTB and you automatticaly get updates to the latest version. No manual installs. Review collected by and hosted on G2.com.

Content Hub itself keeps getting better. My only dislike is that the name is similiar to another Sitecore product, Content Hub One that sometimes you get the wrong search results for when looking something up. Review collected by and hosted on G2.com.

Sitecore Content Hub allows flexible content modeling and enables administrators to shape content, assets, and product information in a structured manner across the organization. This encourages uniformity and reusability of content across the organization.

Some of the key features that make Sitecore Content Hub great are that it enables users to tailor workflows, settings, and features to their own requirements; Enable tagging across content, assets, and product-related information.

Information once structured can be utilized via API thus making it easier to be integrated across any tech stack. Review collected by and hosted on G2.com.

There is a bit of a learning curve for content modeling and handling more complex workflows. Review collected by and hosted on G2.com.

Sitecore Content Hub is a powerful platform that streamlines digital asset management, content marketing, and planning. As I’m still exploring its features, it seems like a versatile tool for enhancing content lifecycle management. Review collected by and hosted on G2.com.

I have not explored that much but I can think of it as : while Content Hub integrates well with Sitecore’s ecosystem, integrating it with third-party tools can sometimes require custom/less/more/ development efforts. Review collected by and hosted on G2.com.

Sitecore Content Hub is indeed a solution platform comprehensively easing how to manage digital assets, content marketing, and campaign planning. I have continued to explore the features-it demonstrated its flexibility in optimizing the lifecycle management of content and driving efficiency between teams. Review collected by and hosted on G2.com.

I find the Sitecore Content Hub's learning curve to be a bit steeper. It takes effort to gain access to the sandbox environment, and it is really a pretty difficult platform to start with. Review collected by and hosted on G2.com.

When a company manages multiple sites with numerous media items or digital assets, it can become chaotic without a platform like Sitecore Content Hub. This solution allows you to control all assets in one central location and easily export or share them across all your sites. This is especially useful when a small change is needed, as the update will automatically reflect everywhere the asset is referenced, eliminating the need to manually copy or replace it in multiple places. Review collected by and hosted on G2.com.

I think the learning path is not as smooth as other platforms, get access to the sandbox application could be tough. Review collected by and hosted on G2.com.