# Acquia DAM (Widen) Reviews **Vendor:** Acquia **Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 628 ## About Acquia DAM (Widen) Acquia DAM is a cloud-based digital asset management solution enriched with AI to help brands organize, access, and publish content efficiently. Designed for marketing and creative teams, it streamlines workflows, ensures brand consistency, and maximizes asset value. Customers realize up to 2x faster campaign launches, 100% brand compliance, and 2x ROI on the DAM through content reuse and repurposing across regions. Key features include: ๐Ÿ“š Asset Library โ€“ Easily organize and find assets for consistent use across teams. ๐Ÿค– AI Capabilities โ€“ Leverage advanced AI features such as auto tags, video transcription, alt text generation, translation, and custom prompts to enhance asset discoverability and usability. ๐ŸŒ Branded Portals โ€“ Share assets and guidelines with external teams while protecting brand integrity. ๐Ÿ–ผ๏ธ Templates โ€“ Create localized, on-brand materials quickly for scalable content production. ๐ŸŽฅ Video Creator โ€“ Templatize, edit, and translate videos to save time and ensure consistency. ๐Ÿ“Š Insights โ€“ Track and optimize asset performance with actionable data. ๐Ÿ›’ Product Catalogs โ€“ Improve product listings and reduce time to market. ๐Ÿ”„ Flexible Workflows โ€“ Streamline asset creation, approval, and sharing to boost collaboration. ๐Ÿš€ Content Publishing โ€“ Embed and track web-optimized assets for impactful content. ๐Ÿ”Œ Integrations โ€“ Connect with 80+ martech tools and 200+ digital marketplaces to stay in-sync and up-to-date. Ideal for managing large volumes of digital content across campaigns, channels, or teams, Acquia DAM supports content reuse, campaign management, and maintaining brand identity globally. It's available standalone or as part of Acquia DXP to build frictionless, relevant, and accessible digital experiences. By removing bottlenecks, it empowers teams to focus on creativity and strategy instead of administrative tasks. ## Acquia DAM (Widen) Pros & Cons **What users like:** - Users commend the **ease of use** of Acquia DAM (Widen), appreciating its intuitive design and efficient workflows. (39 reviews) - Users value the **custom metadata and asset governance** in Acquia DAM (Widen) for enhanced organization and flexibility. (31 reviews) - Users value the **highly configurable roles and asset permissions** in Acquia DAM, enhancing usability for project coordination. (18 reviews) - Users value the **highly customizable interface** of Acquia DAM (Widen), enhancing their workflow and asset management efficiency. (16 reviews) - Users value the **excellent customer support** from Acquia, benefiting from responsive and knowledgeable assistance for their needs. (15 reviews) - Users appreciate the **seamless integrations** of Acquia DAM (Widen), enhancing digital asset management across various platforms. (15 reviews) - Customization (14 reviews) - Users value the **self-service content management** capabilities of Acquia DAM, enhancing efficiency and user autonomy. (13 reviews) - Portals (13 reviews) - Ease of Finding (12 reviews) **What users dislike:** - Users feel Acquia DAM (Widen) lacks **essential features** like custom dashboards and IND file support, limiting its effectiveness. (13 reviews) - Users find the **search functionality challenging** , leading to difficulties in locating assets within the system. (9 reviews) - Users find the **poor interface design** of Acquia DAM clunky, impacting performance and usability significantly. (9 reviews) - Users find the **poor search functionality** of Acquia DAM (Widen) challenging, as irrelevant results complicate asset retrieval. (9 reviews) - Users report **inconsistent search functionality** in Acquia DAM (Widen), making it difficult to find relevant assets efficiently. (9 reviews) - Users experience **limited customization** in Acquia DAM, affecting onboarding, support, and asset management capabilities. (7 reviews) - Users experience **poor customer support** , facing long wait times and limited responsiveness from the technical support team. (7 reviews) - Users experience **poor usability** with Acquia DAM, finding the interface confusing and struggling with repetitive categorization. (7 reviews) - Users experience **search difficulties** with Acquia DAM due to navigation issues and clunky asset management views. (7 reviews) - Slow Performance (7 reviews) ## Acquia DAM (Widen) Reviews ### 1. Widen is so easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Acquia DAM (Widen)?** I really enjoy being able to track asset use. We really like to be able to tell our teams where they are going on a certain project and make suggestions on how to get more visibility. It is also nice in order to send and share assets with each other. **What do you dislike about Acquia DAM (Widen)?** The only thing I dislike is having to learn what insights are most useful for your company. I wish there was like use this insight this and this to show this type of a instruction **Recommendations to others considering Acquia DAM (Widen):** Make sure you keep up with admining! If you let it go - it will get messy quick. Having rules in place really helps keep your DAM house clean. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are able to track where are assets are going, whose opening them and which ones are working. This helps us prove ROI on assets ### 2. Widen Collective is the best DAM tool we have used. **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin P. | Marketing Automation Specialist, Building Materials, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Acquia DAM (Widen)?** The user interface is so simply we can add new users quickly and easily and they can find assets with a minimal amount of training. **What do you dislike about Acquia DAM (Widen)?** Some of the role permissions aren't explained ver well. There were a few settings we needed to have turned on in order for users to be able to use the system effectively. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen Collective allows us to deliver digital assets to our global operations simply and easily. Our previous systems made this task more difficult. Because Widen Collective is a hosted solution, there is no hardware for us to manage. Widen Collective integrates easily with our single sign on solution making management of users simple and easy. ### 3. Great general DAM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Acquia DAM (Widen)?** Widen has a customizable interface, simple but robust search and filter functions, and customizable pages to allow you to share contact sheets with non-widen users like press contacts and off-site collaborators. **What do you dislike about Acquia DAM (Widen)?** If you allow access to multiple users (which is part of the beauty of having a good DAM), you can end up with a lot of low-quality duplicates and single-use edited images. You have to do a lot of work setting up a system of checks and balances to prevent this. It would be great if Widen provided duplicate image finding out of the box. I'd also like to see color matching in the event I want to put together a curated image set based on color. **Recommendations to others considering Acquia DAM (Widen):** Widen is a cost-effective solution for a high-volume DAM, and it will allow you to empower your internal partners to add to or pull from the database with a relatively intuitive interface. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** I used Widen to maintain brand images, handle intake for all official photography from internal and external teams, archive print projects, and curate feature imagery for web and print. ### 4. Great product and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2017 **What do you like best about Acquia DAM (Widen)?** I researched, interviewed and experienced a demonstration of all top 10 DAM software companies on the market. Widen was the clear winner for our business. Their employees are so easy to work with as well. They've made the whole process enjoyable. **What do you dislike about Acquia DAM (Widen)?** If it can be considered a bad thing--there are so many customization features, that it's sometimes hard to know where to go to find something. But they've made it really easy by creating their Widen University. It's packed full of useful information! I use it frequently. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen has completely changed the way we manage and share assets in our global company. We can now be certain that employees have the most up-to-date digital assets available. Widen has been a game-changer...to say the least. ### 5. The Digital Asset Management tool you want **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Acquia DAM (Widen)?** There are several things to like. The easy creation of portals to group assets for a product launch is a highlight. Honestly, there isn't another tool that exists that is as easy to use and is continually being improved. **What do you dislike about Acquia DAM (Widen)?** Very little to dislike, I'm looking forward for them to make the project management functionality of the site more robust, but it's on the right track already **Recommendations to others considering Acquia DAM (Widen):** You can look at other options, but you really won't find a better one. Plus, go to the Widen Summit, it's a great and inspiring event to help you optimize your DAM. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** This is how we send out assets to global marketing teams and dealers. It makes this potentially terrible process much easier. ### 6. Widen Collective-Cracker Barrel Training Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Acquia DAM (Widen)?** We here in the training department at Cracker Barrel appreciate the intuitive interface and simple yet powerful systems that allow us to upload, organize and share our digital assets. **What do you dislike about Acquia DAM (Widen)?** Not much, to be honest. I'm having a tough time coming up with as aspect of the Widen Collective that I don't like. **Recommendations to others considering Acquia DAM (Widen):** Widen Collective will give you the power you need to manage, organize and share your digital assets, complete with an intuitive and **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We have used the DAM to share our asset collections with 3rd party partners who aid us in developing content. ### 7. Need organization in your life? This tool is for you. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Acquia DAM (Widen)?** We have a number of assets flowing in and out of our organization. Widen allows us to organize and keep track of projects and assets. It makes it easier to send and receive assets from our many vendors as well. **What do you dislike about Acquia DAM (Widen)?** Some of the steps are really tedious. For example, it is frustrating to have to toggle between multiple pages just to remove an asset from a collection. It is also a hassle that you cannot open assets into tabs. **Recommendations to others considering Acquia DAM (Widen):** Definitely worth the investment. The support team is awesome and really customizes the platform to your needs and is very open to suggestions. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Organization and keeping track of current versions of things. ### 8. Widen is a great tool for cataloging assets. **Rating:** 5.0/5.0 stars **Reviewed by:** Jen R. | Communication and PR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Acquia DAM (Widen)?** Widen has great customer service that helped me along the way when putting the DAM together. Its very easy to search and share assets. **What do you dislike about Acquia DAM (Widen)?** As the administrator it takes a lot of work to upload and tag the assets, but once up its a great tool for all departments using the DAM. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We have saved tremendous time with using Widen as we can share images and b-roll very easily. ### 9. Widen has been user-friendly with a slight, but manageable learning curve. **Rating:** 4.0/5.0 stars **Reviewed by:** Emmet M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Acquia DAM (Widen)?** The meta-tag and search function. I also like the app version. **What do you dislike about Acquia DAM (Widen)?** My manager would like a smarter search function. **Recommendations to others considering Acquia DAM (Widen):** My manager would like a smarter search function where a search query for "hospital" would not result in results for "hospitality." **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Right management and photos. ### 10. Surprisingly Convenient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about Acquia DAM (Widen)?** The collaborative nature of the software makes photos and files easily shared and accessible throughout the company. **What do you dislike about Acquia DAM (Widen)?** I use Widen for the Graphics Library and the search function could be better. It can be hard to find the photo or file you are looking for if you do not know the key terms associated with it. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** As a company, we are able to share photos and files for projects with ease. We also have a place to store them after we have used them. ### 11. One Of The Best There Is! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey B. | Marketing Content Coordinator - FootJoy, Sporting Goods, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Acquia DAM (Widen)?** The ability to create branded portals. Organizing assets in a unique and branded way that is easy to navigate is a huge advantage for our brand. Integrating portals to work as an external dashboard has been great for our brand. **What do you dislike about Acquia DAM (Widen)?** Complications of uploading multiple images. It is difficult to use metadata because of the different product tagging values we have to maintain to ensure our metadata stays up to date. **Recommendations to others considering Acquia DAM (Widen):** Really decide what you need the platform for and figure out exactly what features you can fully harness. Knowing your objectives before getting into the system allows the Widen team to provide recommendations and guidance into best practices of the platform. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are serving the void that has been present in best servicing our national account partners with digital assets. Having the ability to create branded portals to share product imagery, digital assets and product launch packs has been instrumental in elevating our brand presence with our accounts. ### 12. Widen is an overall convenient site for the company to share all assets in & outside of our network **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Acquia DAM (Widen)?** The ease of use and convenience...it truly makes my job so much better that I can control who see/downloads what and that our everyone who has a login can take care of themselves and their accounts directly. **What do you dislike about Acquia DAM (Widen)?** I don't really have any complaints aside from how often I have to reset my password...I'm running out of ideas! :) **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Instead of downloading everything from dropbox from different folders onto my computer and then uploading them into wetransfer or back into dropbox to create a link to send to someone...they either can grab whatever they need with their personal login or I can grab what they need and send them a link without skipping a beat. It makes my job so much easier and there are less interruptions so I can focus on more important parts of my position. ### 13. Widen Makes My Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Acquia DAM (Widen)?** In a business where we are writing proposals for nine regions across the midwest and southeast, it's so nice to have all of our assets- photos, logos, project information- all in one place. The DAM makes it easy to find our assets and share the content with our teams across the country. Winning work is much easier thanks to the Widen DAM! **What do you dislike about Acquia DAM (Widen)?** The only downside to this software comes from me not being here upon it's inception. Therefore, some of the conventions are not as intuitive as they could be. Also, many outdated files clog up our DAM...we are in major need of an overhaul. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are able to share documents easily via links to our DAM assets. We are spending less time searching for assets in file folders, and instead are able to use that time to create custom pieces of sales material. ### 14. Keeps us organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2014 **What do you like best about Acquia DAM (Widen)?** As AWF's online communications and marketing officer, Widen is very helpful to me as I daily search for images for our social media platforms, newsletters and blogs. I am able to record when and how I use these images and download them quickly for my purposes and make collections. **What do you dislike about Acquia DAM (Widen)?** I would like to more easily tag restricted assets to limit company confusion / use. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** It is absolutely key that we ensure proper credits are on each photo that we make public. Widen allows us to assign distinct permissions to each asset, such as "Restricted," "Watermark needed," etc, thus allowing us to know exactly how, where and why our images and videos can be used without constantly needing to reach out to the digital asset manager. ### 15. Widen Collective **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Marketing and Graphic Design Specialist, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2017 **What do you like best about Acquia DAM (Widen)?** It's fast. Using AWS as the backbone, there's barely any lag in the system.With over ยฑ120K in assets, getting everything organized took work, but it was well worth it. Searching is very powerful. **What do you dislike about Acquia DAM (Widen)?** Not much to dislike. You must have a solid naming convention. I wish that we could change file names on upload. **Recommendations to others considering Acquia DAM (Widen):** Speak to other people who are using it. I put out an email to people and I was surprised how many responded and were excited about the product. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We had a Sharepoint solution, that should tell you why. Nobody liked it. It was slow, unwieldy, and not friendly. ### 16. Review of past and current images for Catalogs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2015 **What do you like best about Acquia DAM (Widen)?** The best part of this system is that we are able to use it to our full capacity to make our reuse of images cost effective. No need to reshoot an image if it has already been used with multiple background colors. **What do you dislike about Acquia DAM (Widen)?** Being able to view, edit and review all assets in one screen. **Recommendations to others considering Acquia DAM (Widen):** Widen was able to create this for us so that our work flow is much simpler now. They are very accommodating to our needs. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Saving on photography is our main issue. ### 17. Great DAM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Acquia DAM (Widen)?** I like the ease of use, the support, and the plan to build on the platform. **What do you dislike about Acquia DAM (Widen)?** Some of the download options for assets confuse people or make them download a format that is worse than the original format. Although this is something I've seen, Widen is very helpful in finding solutions and we are working to fix these issues. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** It has been great in backing up files, linking to websites, and providing a source for all to share. ### 18. This program truly has made getting work done easier for all of our users. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Acquia DAM (Widen)?** Using Widen software has allowed our creative teams to manage content more effectively. With it, we are able to track asset revisions and popularity. This has made it easier for us to be more strategic in the creation and placement of our content. **What do you dislike about Acquia DAM (Widen)?** Sometimes we experience "glitches" or "bugs" within the software after a major update is rolled out, but that's to be expected and they are always quick to respond when this happens. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** With the Workflow management tool, digital proofing interface and Digital Asset Management library, our users only have to visit one site to enter jobs, proof and collaborate on new content, and access current assets and media. ### 19. Fairly Easy to use, could use some change **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2017 **What do you like best about Acquia DAM (Widen)?** The best part is the way you can organize and categorize a lot of files into folders, collections, and by metadata. It makes it easy to search for items or narrow them down to a collection, so long as you have made the effort to organize files when they were uploaded. **What do you dislike about Acquia DAM (Widen)?** I dislike the occasional bugs that confuse everyone at work. There are times where it'll show an error uploading a file, and later on, it has uploaded it anyway so now there's a duplicate, or sometimes it won't upload it at all, usually when you need it most. t also isn't the most browser-friendly software. **Recommendations to others considering Acquia DAM (Widen):** Aside from a few missing features and bugs, it is a very useful software. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Wa are trying to organise all our companies assets and documents in a private location where you can share a particular item publically to host or embed it on a website, share to customers and partners etc, and when you upload a new version on widen, it automatically updates the file thats been shared everywhere. ### 20. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Acquia DAM (Widen)?** My favorite thing about Widen is the ease of creating and sharing photo collections. **What do you dislike about Acquia DAM (Widen)?** I wish there was a way to create a link to a high res version of an image to include in press releases. **Recommendations to others considering Acquia DAM (Widen):** While I'm not the decision-maker for our organization's branding, this system is the best I've used for PR/media purposes. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen serves as our image/video database. For media relations purposes, it allows me to share destination images, logos and videos with media members. ### 21. This is a great DAM that is very easly customizable for each company's needs **Rating:** 5.0/5.0 stars **Reviewed by:** J. Fleming F. | Senior Graphic Designer, Building Materials, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Acquia DAM (Widen)?** I like that users can easily search and filter through our images to find what they need. Also, the Widen customer support is very helpful for whenever I have questions. **What do you dislike about Acquia DAM (Widen)?** I do wish the "Portal" feature came standard with Widen and was not an additional fee. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** I used to spend hours each week searching for images for fellow associates. Now they can search through our DAM and find and download the images they need themselves. ### 22. Widen Collective Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2018 **What do you like best about Acquia DAM (Widen)?** The interface is simply and intuitive. It's super simple to find assets with minimal training. Metadata and image info is easily displayed in a organized way as well. **What do you dislike about Acquia DAM (Widen)?** So far, I have been extremely happy with what WC has to offer. I haven't experienced any problems and so I can't think of anything that I dislike. **Recommendations to others considering Acquia DAM (Widen):** NA **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Widen is helping speed our workflow with finding appropriate images within a timely manner. ### 23. Great Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2018 **What do you like best about Acquia DAM (Widen)?** Widen Collective grants my company the power to organize, store and manage our digital assets using a smart and intuitive set of controls **What do you dislike about Acquia DAM (Widen)?** The Insites analytics are not intuitive to use. I would like deep practice, usability, and best practice webinars and or forums to better understand the power this feature **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Sending and finding images has never been easier. Customer service is amazing and helped me tremendously when setting up my companies DAM. ### 24. Useful Service **Rating:** 4.5/5.0 stars **Reviewed by:** Cady L. | Manager, Marketing Communications, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2017 **What do you like best about Acquia DAM (Widen)?** Widen Collective is very helpful for my company. It gives us a place to house our assets as well as making it easier to search for and organize files. **What do you dislike about Acquia DAM (Widen)?** At this point I don't dislike anything. It does become difficult to ensure that all vendors are tagging assets properly. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** In the past our assets were not stored in a specific place. When people would change roles or leave the company, no one knew where to find our assets. Widen has really helped with that and everyone in the company adopted it quite quickly. ### 25. Widen Collective review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Acquia DAM (Widen)?** It can hold A LOT of data, and we have a lot of brochures and photos so it's good to know it can accommodate. **What do you dislike about Acquia DAM (Widen)?** Navigation can be tricky because there is so much to search through. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We need to aggregate all of our media assets in one place. ### 26. Wonderful. **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren C. | Cashier, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Acquia DAM (Widen)?** They do what they say they will, bringing a refreshing energy. **What do you dislike about Acquia DAM (Widen)?** Slow processing of graphics and limited design **Recommendations to others considering Acquia DAM (Widen):** Great company. Great prices. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Great training and design. ### 27. DAM: We've got assets **Rating:** 5.0/5.0 stars **Reviewed by:** Angela K. | Marketing Services Supervisor, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Acquia DAM (Widen)?** Having everything all located in one place! **What do you dislike about Acquia DAM (Widen)?** Nothing disliked - just waiting for the next level User Interface. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We're allowing access to our assets to a broader audience...and it's super easy to do! ### 28. 3rd Consecutive Widen DAM Implementation (2014-2017) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2017 **What do you like best about Acquia DAM (Widen)?** The strong mix of Front & Back-end tools **What do you dislike about Acquia DAM (Widen)?** Lack of an XML generator, combined with a lack of .csv ingest manager for client-supported 'Custom Metadata Imports.' **Recommendations to others considering Acquia DAM (Widen):** Follow 'Best Practice Guidelines' and ask, ask, ask your CXM when you need help. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Digital Distro for video with international partners, image distro for 3rd-partner retailers and WIP file access for internal teams. ### 29. Nice search features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Acquia DAM (Widen)?** I like being able to use the meta data to find images based on photo shoot numbers **What do you dislike about Acquia DAM (Widen)?** Some times there aren't enougfh tags to find what I want. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Selecting images for client based advertising and marketing needs ### 30. Great product. Great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Michele M. | Creative Lead, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2016 **What do you like best about Acquia DAM (Widen)?** Widen is very user-friendly. It's easy to upload and organize assets and add relevant metadata. Employees unfamiliar with DAMs can access and filter through thousands of assets easily and are able to share assets with team members or people outside of the company. Attaching documents, like release forms, is a great benefit as well. I also like that Widen is regularly adding features and updates to keep the system relevant. **What do you dislike about Acquia DAM (Widen)?** I'd like to see better asset tracking with regard to being able to see the history of everyone who has downloaded a particular asset. **Recommendations to others considering Acquia DAM (Widen):** In addition to a great product, Widen has a great support team. Initially, they made the entire process of setting up our DAM very simple and now, a few years later, their customer support team is always very helpful. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Before Widen, we had tens of thousands of assets on individual computers and on various servers throughout the company. We also lacked a process for keeping track of rights, release forms, expiration dates, etc. ### 31. Versatile product, easy to use, great support **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra D. | Project Manager and Asset Management, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Acquia DAM (Widen)?** Widen Collective is easy to use and easy for Admins to setup and make changes. So far we have only linked it to Box, and that works well. For the next phase we will be linking the tool to Salesforce.com and are confident this will be a great way to interact with the tools our sales org uses. **What do you dislike about Acquia DAM (Widen)?** I feel the Insights could be a little more robust and versatile. The dislikes are more nit picky things and do not affect the overall daily use of the tool. I'd like to see more color coding options for the Asset Groups since it is a good visual indicator of which assets fall in to a specific grouping. **Recommendations to others considering Acquia DAM (Widen):** If you want to work with a company that listens to it's users and is constantly implementing new ideas and expanding the capabilities of their product, then this is the right software for you. We were able to use this product out of the box without customization for our needs. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Securely sharing assets with internal and external users has been a great improvement from our previous tool. Permissions structure is also much easier and more versatile than what we have had in the past. We have just started playing with the Portals feature and it has been very well received, so we will probably do more with this feature in the near future. ### 32. Wild on Widen! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny I. | marketing manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Acquia DAM (Widen)?** Widen is a wonderful DAM. If you are looking strictly for DAM features and functionality at a fair price that is easy to set-up and maintain, look no further. Widen is your solution. The Widen staff is wonderful, the documentation on their website is great and they listen and actually care about you as a client and as a user. **What do you dislike about Acquia DAM (Widen)?** I wish it had a little more "website" functionality. Only your homepage has a few html areas for you to customize. I would love to be able to have more "home pages" for different asset groups. Recently, they have introduced portals, this might help. I need to work more with this new feature to see. **Recommendations to others considering Acquia DAM (Widen):** Consider what you need out of a DAM. If it's just DAM like features, (asset upload/downloads) Widen is great. If you need a website that is also a DAM, Widen isn't that. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Getting the right assets to the right people at the right time. Seeing who downloads what and when. Insights has been a great tool. ### 33. Great product, excellent support and nice things coming. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay W. | Director of Marketing, Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Acquia DAM (Widen)?** This is a DAM that fits our organization size very well. The tool is simple to use and is makes it easy for our teams to find the assets we create and purchase, The adoption rate and users enthusiasm levels have been very good. The permission levels and asset controls are comprehensive and flexible and allow us to have specific assets added, viewed and shared as we see fit for users at different levels The Widen Collective product has surpassed our expectations as a DAM. **What do you dislike about Acquia DAM (Widen)?** The DAM functions are great and we like the ease of uploading and adding metadata to assets, but we'd like to see Widen expand the viewing and output options a bit further to help very casual users. like our field salespeople, find, present and share assets with others. Specifically, we hope they will add a folders and subfolders way of viewing assets. The new Widen Portals product is very good, but we just need this part of the product to have a bit more flexibility and deeper hierarchy (i.e. Collections in Collections). **Recommendations to others considering Acquia DAM (Widen):** Very good DAM product. A strong staff that is focusing on DAM every day and they are always there to help with big and small questions. They are committed to keeping the product great and adding new features to stay current. They took the time to understand our needs and helped us with an effective and quick implementation. We've also found it to be a very cost effective solution for our needs. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We had assets being created for 11 different brands by teams all over the world without a good way to share things. We now have a well organized, searchable central repository of marketing assets that anyone in our organization can use to find materials they need quickly. We've saved our designers a lot of time, they no longer need to take the time to send off the many "one-off" requests for small assets or stop what they are doing to resize a logo or image. Our internal and external sales teams now use many more of the materials we've created and out designers have a great place to store their "final-final" artwork and images for the organization to use. ### 34. Great customer service, helps our company expedite processes across many media platforms **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Graphic Designer, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Acquia DAM (Widen)?** Widen Collective is the one-stop-shop for our media needs. Storage, distribution/sharing, usage reports, template building, workflows, and customer support service are my interactions with our DAM on a weekly basis and Widen handles it all professionally and timely. **What do you dislike about Acquia DAM (Widen)?** I do feel like the design of the user interface could get a facelift, and the system trends toward the sluggish side when generating search results or scrolling through the page. **Recommendations to others considering Acquia DAM (Widen):** Test the system out, come to the Summit, talk to other customers, have Widen walk you through how your team could use the DAM to its fullest, assign an administrator to oversee assets while the creatives and users upload. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are in 9 regions and Widen helps us share media quickly and singularly so multiple versions of one item aren't getting sent out into the void. We are also testing out Workflow, having discovered it during the 2016 Summit, and so far see huge benefits for our Sales Support department. Creating a single document for commenting and editing is genius and has potential to expedite their proposal making process. ### 35. Great Product, Great Support Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Perry B. | Interactive Manager/DiscoverSouthCarolina.com, Government Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2016 **What do you like best about Acquia DAM (Widen)?** Our experience with Widen has been extremely positive. From exploring DAM options and looking at the feature set of the various platforms/vendors we were considering to integrating the product into our workflow, it has proven to be a great experience. **What do you dislike about Acquia DAM (Widen)?** I have to say there is very little to dislike with Widen. The support team is top notch and will work to resolve any question we have or to incorporate a new feature set we are looking forward to. If anything might be a downside is I would like to see a way to limit search returns a bit more, but in all fairness, we haven't asked the support team about how that might be possible. **Recommendations to others considering Acquia DAM (Widen):** Look at the vendors that offer DAM solutions and then talk to their customers. You need to understand how they work in the DAM environment and what overlaps with your needs. Consider your current needs and your future needs. What company can meet both. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Archive solution for visual assets, integration into our CMS/multiple websites, management of a Media Room for integrated outreach to media, sharing portal for visual assets. We save a tremendous amount of time searching for assets for use in the multiple of marketing touchpoints our agency oversees, whether those are digital media, print, our own websites or out of home. ### 36. Finally! Exactly What We Were Looking For! **Rating:** 4.5/5.0 stars **Reviewed by:** Rob F. | Video Producer, Professional Training & Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2015 **What do you like best about Acquia DAM (Widen)?** We've been on Widen for about two years so far and it has been great! Back before we were with Widen, we could make due with what we had...barely. Our team sat down with all the stake holders who would be using it on a regular basis and mapped out our needs, wants, etc., and then started doing some research. We went through three or four DAM system and had representatives from these companies explain what their systems could do, but they always seemed lacking, especially with the price tag they were quoting. Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution. Then enter Widen. From the first demonstration of what their system can do, and the abilities we would have with setting permissions and distributing all the image, audio, and video assets, we were giving each other high-fives. Literally, we had the phone on mute and were high-fiving each other over and over again! The on-phone rep from Widen had no idea. We LOVED that we could upload assets onto Widen's cloud and our trainers all over the world could easily search, preview, and download any files we allowed them to. And there is zero maintenance on our end, other than uploading the assets, setting permissions, and making sure the proper metadata is typed in. And any time we have had an issue, Widen has been great about making sure a representative is there to help walk us through it. So, now we're into Widen about two years and I almost forget it's there sometimes. Whenever there was a video request, we had to manually get a video out to a trainer or someone, which takes time that we don't seem to have. Now, they can just log onto Widen, search for an asset, and download it. Seriously, get a Widen representative on the phone see what they can do for you. Update 2016/11/23 โ€” still going strong on Widen. Love this service and how easy it is to upload, tag, and get things out to our trainer community. Just a few weeks ago I was contacted by someone on the other side of the country needing a different version of a video to show to clients. I uploaded it and messaged back to search Widen again for it in under 30 mins. A couple of months ago I was contacted by our marketing team who needed a video we had recorded to be sent to a contact of theirs, but we couldn't just upload it on youtube, because we didn't have any sort of rights for distributing it, and we needed the video to not be available until the end of time. So, I uploaded it, put on some specific permissions and set an end date for the video to expire in a month so I wouldn't have to remember to take it down. Worked like a charm. The support team is super helpful when we've had issues and periodically reaches out with emails and such to see if we need anything. I think it's a good, solid service for the modern media mogul. **What do you dislike about Acquia DAM (Widen)?** The only thing I can think of is it was a little pricey to start everything up, but once it's all going, honestly, you don't know what you ever did without them. **Recommendations to others considering Acquia DAM (Widen):** The major selling points for us: โ€”no equipment to maintain โ€”web accessible anywhere in the world โ€”no extra money for version upgrades โ€”ability to preview videos, and it's a pretty good looking video preview โ€”ability to add permissions to each file โ€”ability to convert video file types on the fly โ€”super easy to search and find assets **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We had trainers all over world who needed videos or images any time of day or night and would send in requests to the video team and it was really bogging us down. We were also having an issue with version control, and Widen has helped us curb A LOT of that. Now, when we get a video request we just refer them to Widen. It really has been nice for keeping our sanity. ### 37. Widen Media Collective is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lacey R. | Advertising/Public Relations Coordinator, Furniture, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2014 **What do you like best about Acquia DAM (Widen)?** I like that it's easy to organize assets and add specific details about those assets. I also think it's nice to be able to use filters while searching for assets. It's also great to be able to add your own categories and metadata types to truly customize the site to our company's unique needs. **What do you dislike about Acquia DAM (Widen)?** There's nothing I dislike about this software. **Recommendations to others considering Acquia DAM (Widen):** Definitely give it a try...especially if you feel like you're going to want the ability to customize the look, organization, access, etc., of your company's assets. As an admin, you're really able to control everything on the site, so it's very empowering. And if you come across something that you aren't able to do as an admin, you can live chat with someone at Widen and get an immediate, friendly response. I would highly recommend Widen's DAM site to anyone! **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The DAM site allows our company to store our assets in one location without taking up useful storage space on our server and individual computers. The ability to send assets to our sales reps and retailers is extremely beneficial as well as the assets we are sending are usually too large to send via email. Recently, we've also been able to take advantage of the various user profiles and permission settings to be able to give more of our personnel and customers access to the DAM without allowing them to actually change the content. We also just integrated the DAM into our public website a few days ago which we're very excited to try out. It should really simplify and streamline our current process for uploading product images to our website. ### 38. Widen's Support Team and resources break the mold! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney R. | Marketing Customer Experience Strategist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2016 **What do you like best about Acquia DAM (Widen)?** Whenever I talk about Widen, I always talk about the customer support team. Whenever I have a question or issue, my Customer Experience Manager is quick to respond and is always able to find an answer or offer a solution. I have yet to find this level of support for any other tool...and best of all, it's included in the subscription! **What do you dislike about Acquia DAM (Widen)?** I wish that users could create and maintain their own Insights reports without changing/sharing them with all users who have Insights access. **Recommendations to others considering Acquia DAM (Widen):** Like any other software, it takes thought and time to set up your Widen Collective properly. Dedicate the resources to it though and you will see the benefits. Leverage the resources that Widen offers as well. They have endless support materials, training videos, a dedicated customer experience manager for every customer, webinars, workshops, a free yearly Summit and more. Definitely take advantage of all of them! **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** My company has an expansive global team and the opportunity to interact with and use assets before was very limited. While Widen has been in place since 2007, it has never been assigned a dedicated admin. I was brought on eight (8) months ago to restructure and clean up Widen for broader use and we are now one (1) month out from our official roll out and have just over 200 users. We've had amazing feedback from these existing users and have seen a 143% increase in logins and 35% increase in downloads from January 2016 to October 2016. We expect to see even greater growth and excitement about Widen when we fully launch in all regions in January! ### 39. Great Software with Responsive Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer N. | Data Integration Specialist, Furniture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2016 **What do you like best about Acquia DAM (Widen)?** The product is easy to use, especially for the end user. It has an intuitive design, a great appearance, and allows us to organize our thousands of images easily. However, my favorite part about using the Widen collective is how friends and responsive the employees of Widen are. Anytime we've encountered issues or limitations, they have been very receptive in hearing what we had to say and have visibly taken steps to address some of the issues we have had. They also provide for plenty of opportunities to learn more about the software, as well as new features, frequently. **What do you dislike about Acquia DAM (Widen)?** We have a large amount of images that we communicate to our customers. We do not want to allow our users to log in to our system due to the number of users that would create and the complex permissions we would have to administrate. We have ran into problems sending the images to outside users due to limits within the system. However, the company has started working on this issues and we are hoping in 2017 this will not be much of a problem any longer. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Our company needed a centralized place to store our assets to make them accessible to all of our employees, while also being able to sort them and add descriptions and metadata to ensure all images are used as intended. This system has allowed us to do this and was a huge step above the folder structure we were utilizing on a server previously. ### 40. Hot DAM, is this is a great solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra B. | Business Analyst & Program Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2015 **What do you like best about Acquia DAM (Widen)?** I just finished my initial training of a phased-out roll out of our DAM and it ended with RAVE reviews for the Widen Media Collective. The interface is extremely user friendly and, with the coaching I received from my implementation specialist on metadata, the search results were impeccable, delivering speedy results for each of my early adopters. Our DAM searches are fast and efficient! Sharing single-source assets has been a big problem and, with our Widen DAM in place, that problem is solved. No more second guessing about current versions. **What do you dislike about Acquia DAM (Widen)?** I wish that there was a way to "check out" and lock an asset for editing, then to check it back in. **Recommendations to others considering Acquia DAM (Widen):** If you are looking for a user friendly system that is easy to set up, easy to maintain and easy for users to jump in with both feet and run with the system out of the gate, Widen is the solution for you. They offer stellar in-person implementation support and their on-line support library leaves no question unanswered for administrators and users alike. Moreover, their Webinars are compact and efficient and offer frequent opportunities for users to get updates, tips and tricks, and to see/hear what other customers are doing. On that note, the Widen support of customers sharing with each other is unmatched in my 20+ years as a software manager in Silicon Valley. I wish all of my vendors had this same "secret sauce." **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We have had too many versions of documents floating around our company. Widen DAM is solving our need for one version of the truth. Widen is also reducing the turn around time for users to find assets (the RIGHT assets), instead of recreating them. DAM has allowed us to implement a governance process for creation, storage and administration of all of our professional development documents. ### 41. Our Digital Library Made It Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Atiya L. | Marketing Communications Specialist, Packaging and Containers, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2015 **What do you like best about Acquia DAM (Widen)?** The interface allows for our employees to easily access hundreds of documents. Search feature, folders, metadata tags and more give our users the ability to find things faster than before. **What do you dislike about Acquia DAM (Widen)?** The DL can be limited when you are trying to share the tool with other departments who needs may differ from your own. But with compromise, we've been able to make it work. Asset categories arealso hard to find and move around when you have a large amount of folders. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Prior to our Digital Library, we faced issues of accessibility and efficiency. Having over 200 people in our department all over the world made it harder for our marketing teams to disseminate information. Sometimes, within our own microteams - we didn't even know what was out there for use. The Digital Library solved this for us, our teams now know that if they are looking for something, visit the DL first. ### 42. Off to a good start **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Acquia DAM (Widen)?** Our onboarding trainer, Emily, is awesome! She is walking us through onboarding step by step **What do you dislike about Acquia DAM (Widen)?** From a novice perspective, I sometimes find the system difficult to follow. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We hope to have an organized DAM in place shorty which will serve as a repository for all branding assets for the Health System. ### 43. Transformed our digital asset management system into a user-friendly and engaging tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lara B. | Senior Communications Coordinator, Leisure, Travel & Tourism, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2016 **What do you like best about Acquia DAM (Widen)?** The Widen interface is very user friendly and intuitive. I was able to onboard our team with minimal hand holding. Since introducing the platform 6 months ago, our users have really owned their accounts. We use Widen for projects within our department and it has helped disseminate assets throughout our company and agencies. The metadata and category structure keeps everything organized and there is no confusion about where an asset belongs. The security and permissions on the back end make it really easy for myself and our other Global Admin to make sure people only see what they need to see. **What do you dislike about Acquia DAM (Widen)?** No real complaints here about usability. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The biggest problem we solved is that now our entire marketing department has access to all approved assets: photography, videos and certain brand materials. Before, the only people who knew where photos were was the Communications Team. Our overall department is therefore better equipped to handle requests specific to their teams, instead of relying on myself or my boss for asset needs. Before Widen we didn't have a central location for our finished video assets. Now we do and are able to share them better. Through the metadata and permission structures there is no confusion about which asset belongs to which resort. We no longer are worried that the wrong photo will end up in the wrong place. Through simple hacks like displaying permissions right on the image preview, users know where assets are allowed to be used. ### 44. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2017 **What do you like best about Acquia DAM (Widen)?** Widen is very easy tool. I feel it is easy to upload and train users in very less time. Since we've upload thousands of images across our company. Search result, uploading and downloading is very quick. **What do you dislike about Acquia DAM (Widen)?** Reporting. Nothing prevented me from doing so far. I personally feel insights could be little advance. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** We are using digital asset management system for almost past 2 years. Currently we are uploading images, videos and all the documents for internal team, partners, vendors and Brokers. Widen made our job easy. ### 45. Huge time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Michaela D. | Web Content Administrator, Performing Arts, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2016 **What do you like best about Acquia DAM (Widen)?** It is straight forward and easy to use. I am confident that anyone from my interns to senior staff can navigate the platform. **What do you dislike about Acquia DAM (Widen)?** First off - this is an affordable option, but there are some features that I would love to have standard which are currently add-ons and that I don't have the budget for right now. **Recommendations to others considering Acquia DAM (Widen):** Take a look at the road map for this platform. There were a couple of functions that we wanted (nice-to-haves, not deal breakers) that Widen didn't have when we made the decision - the road map showed us that what we needed was in the pipeline for a fairly imminent release which really helped in our decision making . **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Organizing, cataloging, and making digital assets searchable and shareable, which our organization has never been able to do before. ### 46. Substance and Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Lee S. | Adjunct Assistant Professor of Design, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2015 **What do you like best about Acquia DAM (Widen)?** Widen's media collective offers thorough features without getting in the way of multiple styles of workflow. We've recently incorporated the collective as a training tool for those new to the subject of metadata and, to an additional extent, those new to the archival and retrieval of content in general. Widen's product allows for easy visual reference when discussing what actually goes in to the making of an image - no matter whether it's custom mapping or core EXIF data. **What do you dislike about Acquia DAM (Widen)?** Rollout of new features may take longer than anticipated, yet it isn't really an issue as Widen continues to strive for better product. **Recommendations to others considering Acquia DAM (Widen):** Be ready to dive into a new method of supporting your organization's efforts. Have a strategy in mind concerning nomenclature and taxonomy to ease implementation. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Internal server bloat, file duplication, project and asset management clarity, a global approach to productivity. ### 47. Fantastic DAM system with powerful, accessible backend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2017 **What do you like best about Acquia DAM (Widen)?** Moving from a system that required intervention from professional services in order to make changes, Widen has been incredibly easy to setup for implementation and manage post-launch. The system is very flexible and can be setup as simply as an admin would like or can be leveraged to create powerful work streams for uploaders and general users. **What do you dislike about Acquia DAM (Widen)?** The only thing we have not liked is that you cannot fully customize the system's dashboard. There are only a few areas that admins can customize (System Messages, for example). The rest of the dashboard, and UI in general, is hardcoded and cannot be changed. **Recommendations to others considering Acquia DAM (Widen):** We have been incredibly impressed with this system. It was intuitive enough that we have rolled out a global release with migration from our former system without much involvement from Widen's implementation team (not because they weren't available but because we were able to manage without them). We have received considerable feedback and have literally had no negative feedback from our users. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Consolidating all global assets into one central repository, offer a global user base a streamlined user experience, ensure availability of strong and intuitive search tools, offering flexible asset browser options, ensuring support of SSO, support of customized XMP metadata/namespace, evolution of asset taxonomy. ### 48. Digital asset management and content management for marketing and creative content. **Rating:** 4.5/5.0 stars **Reviewed by:** Dana H. | Marketing Support Manager, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2016 **What do you like best about Acquia DAM (Widen)?** Widen Collective is a versatile solution that provides a flexible solution for asset management and content management. It's flexibility and ability to integrate with other business systems is key. **What do you dislike about Acquia DAM (Widen)?** While integration is a key feature of the Collective solution, there seems to be a push to develop additional functionality around workflow, project management & proofing. My hope if that this doesn't detract from the focus on digital asset management and content management. **Recommendations to others considering Acquia DAM (Widen):** Make sure you have adequate governance / administrative resource allocated to the solution. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Collective provides a single repository for all marketing and creative content. We're able to easily create views into the assets to support a wide variety of user groups. We're also able to integrate the assets with a variety of critical business systems to serve up critical assets. ### 49. Quality product with an excellent staff and customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2014 **What do you like best about Acquia DAM (Widen)?** The platform is functional on many levels and user expertise. The customer service is top-notch, very responsive and ready to assist with any question or problem. One of the best perks of using this system is that I feel like I learn and grow the more I use it. It makes question or workflow and continually look for improvement within the system and within our organization. **What do you dislike about Acquia DAM (Widen)?** Normally if I have any issues or feel the platform is missing something I bring it up to our customer service contact and they will come up with a solution or a workaround. **Recommendations to others considering Acquia DAM (Widen):** Plan your internal workflow, categorization, naming and metadata prior to migration. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** The business problems that we've solved is allowing accessibility to countless digital assets to thousands of users world-wide. The simplification of transferring files and converting assets on the fly has saved our organization time. ### 50. Widen Collective Digital Asset Management Platform for Large Corporations **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Internal and Media Relations Manager, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Acquia DAM (Widen)?** I really like that there is always something new that we can leverage to our benefit, and that we don't have to continually change platforms to keep pace with technology. **What do you dislike about Acquia DAM (Widen)?** Digital Asset Management is a discipline that requires a full-time commitment in a large company like ours. I just wish I could be 100-percent dedicated to taking the Widen DAM tool to its full potential. **Recommendations to others considering Acquia DAM (Widen):** Give the DAM administrator time to do their job right.. don't assign Widen on top of so many additional marketing tasks that they can't take full advantage of this powerful tool. Also, don't overlook how the newer add-ons might benefit your company.. they are a bargain in the long run. **What problems is Acquia DAM (Widen) solving and how is that benefiting you?** Trying to keep all of our marketing assets in one place so that everyone in our large organization can access, including our counterparts overseas. Also, by using the same share links to track total engagement scores, we are also able to report complete KPIs back to management. ## Acquia DAM (Widen) Discussions - [Is there a way to tag files with certain keywords?](https://www.g2.com/discussions/is-there-a-way-to-tag-files-with-certain-keywords) - 3 comments, 2 upvotes - [Do you work with companies when there will be new administrators, so that the handoff is smooth?](https://www.g2.com/discussions/do-you-work-with-companies-when-there-will-be-new-administrators-so-that-the-handoff-is-smooth) - 1 comment, 1 upvote - [What does the Widen implementation and customer experience look like?](https://www.g2.com/discussions/implementation-and-customer-experience) - 1 comment, 1 upvote - [When was Widen founded?](https://www.g2.com/discussions/when-founded) - 1 comment, 1 upvote - [What does Widen use as a cloud hosting provider?](https://www.g2.com/discussions/cloud-hosting-provider) - 1 comment, 1 upvote - [View Acquia DAM (Widen) pricing details and edition comparison](https://www.g2.com/products/acquia-dam-widen/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+21%3A31%3A46+-0500&secure%5Bsession_id%5D=81888967-cf4d-4c69-96da-8c19c618412c&secure%5Btoken%5D=8b929727d708f2c5effb1523231c37a02a24caef632d094f27f73e30e81a3bfd&format=llm_user) ## Acquia DAM (Widen) Integrations - 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[Visme](https://www.g2.com/products/visme/reviews) - [VWO Conversion Optimization Platform](https://www.g2.com/products/vwo-conversion-optimization-platform/reviews) - [WebCenter Enterprise](https://www.g2.com/products/webcenter-enterprise/reviews) - [Wistia](https://www.g2.com/products/wistia/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) ## Acquia DAM (Widen) Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Authoring Tools** - Ad Templates - HTML5 Authoring - Automated Ad Creation - Lanugage Translation **Data Management** - Collection - Cleansing - Classification - Access Rights - Versioning - Publication - Digital Assets **Content Protection** - Watermarking - Location Control - Expiration Management - License Management - Subscription Managenent - Access Management - Usage Tracking - Password Protection **Editing** - Photo editing - Resizing - Video editing - Integration with editing tools **Annotation Tools - Markup Software** - Text Annotations - Video Annotations - Text Editing - Image Annotations **Agentic AI - Creative Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Testing Tools** - Dynamic Versioning - A/B Testing **Optimization** - Data Quality - Workflows - Localization **Content Type** - Document Protection - Media Protection **Search** - Filtering - Pinned search - Auto tagging - Suggested search **Collaboration - Markup Software** - Real-Time Editing - Permissions - Commenting - Tagging **Media Types** - Video - Audio - Images **Publishing Tools** - Demand Side Platform Built-in - Demand Side Platform Integration - Campaign Scheduling **Analytics** - KPIs - Performance **Permissions** - Content expiration - Asset permissions - Access requests **Security - Markup Software** - Password Protection - Version Control **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Platform** - Customizable brand guidelines - Collaboration - Templates **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Brand Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Acquia DAM (Widen) Alternatives - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,111 reviews) - [Canto](https://www.g2.com/products/canto/reviews) - 4.4/5.0 (1,741 reviews) - [MediaValet](https://www.g2.com/products/mediavalet/reviews) - 4.5/5.0 (368 reviews)