Acquia DAM (Widen) Pricing Overview
Acquia DAM (Widen) at a glance
Flexible annual subscription packages with $USD, €EUR, £GBP, and $AUD options available.
Choose from Quick Start or Full-Service implementation options.
Ongoing support and customer success included.
| Name | Price | Features |
|---|---|---|
| Workgroup DAM | Free Trial50 Users Per Year | For departments and small businesses.
Up to 50 users of any type.
|
| Workgroup DAM and PIM | Free Trial50 Users Per Year | For departments and small businesses.
Up to 50 users of any type.
|
| Enterprise | Free Trial100000 Users Per Year | For mid-market to large enterprises.
Unlimited users of any type.
|
Acquia DAM (Widen) pricing & plans
Learn more and request pricing details at https://www.acquia.com/products/acquia-dam/pricing-plans.
Pricing information was last updated on October 09, 2024
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Acquia DAM (Widen) Pricing Reviews
I think the best thing for me as a designer is that clients can access the collective and source their own images. I used to waste HOURS sourcing images for internal clients. We set them up as a user, and click, done. Client is empowered to search and source their own images, and our brand is consistently presented to them with a customizable WIDEN interface. Life saver. Review collected by and hosted on G2.com.
I think the only thing I can say negatively about WIDEN, is entering metadata. I loathe it. It takes time to think through possible metadata tags, but we share the workload, and it's a minor irritation. I wish it just knew what I was thinking. :) Review collected by and hosted on G2.com.
Before Widen was acquired by Acquia, the training and customer support was incredible. Unfortunately there has been a steady decline in service since the transition. Review collected by and hosted on G2.com.
More and more technical issues and outages. Declining service. Dismissive and unhelpful during offboarding.
For internal reasons, our organization decided to pivot to a different platform that better met our needs for product information AND digital asset management. The service had already been declining for over a year, but once we communicated our need to offboard, the service became significantly worse. I was stood up for a meeting where I was meant to get instructions about backing up our assets (a service guaranteed in our contract). We were also told in our offboarding meeting that a short 3 month extension would be possible, but when I followed up for more information they said only six month was possible (and that 6 months was a special length). They were also going to charge 2/3 the rate of a full year for a six month extension.
This offboard experience has been especially disappointing because despite the decline in customer service and increase in outages, I would have still recommended the platform to others looking for a DAM, and I certainly would have considered them in the future. Unfortunately that is no longer the case. I hope they can identify whatever is happening internally that has lead to this decline. Review collected by and hosted on G2.com.
