SheerID Pros and Cons

Ahmet, we appreciate your feedback and are glad to hear you have good collaboration with the SheerID team.

Thank you for your feedback on Shopify and the UI limitations you've experienced. The team continues to make UI improvements for a more seamless and optimized customer experience.

We'll continue to add more major UI improvements in the future to add value and make your team more efficient, so be on the lookout for these upcoming changes. For the Shopify integration, our product team will reach out directly to dig into this and ensure the integration works properly and there are no future issues.

We greatly appreciate your continued support and business.

Thank you for taking the time to leave us a review. It is great to hear that you had such a positive experience working with the SheerID team. We are dedicated to continuous improvement and appreciate your feedback on having more flexibility with automated alert thresholds. We'll make sure to pass this feedback on to the product team for future product roadmap consideration.

Thank you so much for your feedback, Alexandra. We truly value your opinion and your experience with SheerID. It's great to hear that you've had such a wonderful experience working with our customer support team! It continues to be a pleasure working with you and we look forward to our continued partnership.

Thank you for sharing your positive experience with SheerID! We're thrilled to hear that our solutions have seamlessly integrated into your account creation and transaction flows. We appreciate your feedback on expanding verification audiences and will definitely take that into consideration for future improvements. It's great to know that our partnership is helping you verify educational roles effectively, enhancing your onboarding process. If you have any specific suggestions or further feedback, please feel free to reach out. We're here to support you every step of the way!

Thank you so much for taking the time to leave your feedback! We're thrilled to hear that you have had a great experience with our product support team. We pride ourselves on providing timely and helpful assistance to our customers.

We understand that confusion about eligibility requirements can sometimes lead to frustration for guests. We are constantly working to improve our communication and make the verification process as smooth as possible.

We're glad that our verification services have been beneficial to you by helping you offer discounts without overwhelming your contact center. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Thank you for your feedback! We're happy to hear that SheerID is helping you drive value for your customer segments and boost conversion and retention. Be sure to check out the Marketing Hub in MySheerID to learn about our partners, agency packages, best practices, and PR opportunities.

Thank you for sharing your positive experience with SheerID! We're thrilled to hear that our platform has helped you effectively market to special groups and grow your membership base. We appreciate your feedback about CRM integration and will definitely consider it for future improvements. Ensuring a seamless experience for our customers is a top priority for us. If you have any further suggestions or need assistance with anything else, please feel free to reach out. We're here to support you every step of the way!

Thanks for leaving your recent review for SheerID. We appreciate your continued partnership and hope this year is successful for your Military, Student, Healthcare, and First Responder programs!

You may consider checking out creating targeted offers to these communities as well as they match up with your current communities:

-Teachers (run in parallel to your Student programs, including Back To School offers): https://www.sheerid.com/business/identity-marketing-platform/solutions/verification/teacher/

-Seniors (an audience that accounts for 22% of all consumer spending – the largest of any age group): https://www.sheerid.com/business/identity-marketing-platform/solutions/verification/senior/

-GenZ (offering young shoppers an exclusive discount assuages their anxiety, especially with this current economy and motivates them to try your brand): https://www.sheerid.com/business/identity-marketing-platform/solutions/verification/gen-z/

It continues to be a pleasure working with you and we look forward to our continued partnership!

We're glad to hear that you find our access to new audiences helpful! We are constantly working to improve our support and resources, and we appreciate your feedback on the need for more evidence of ROI.

Jason,

Thank you for taking the time to give us your feedback.

It's great to learn about the strong relationships you’ve developed with our associates and that our collaboration on your verification programs has been so rewarding. It is a pleasure working with you and we look forward to our continued partnership. We’re happy to hear that the support documentation has been helpful to you, that’s an area we are directing more focus on in the coming months.

Our team is always looking to optimize the platform and the overall SheerID experience, so your feedback about integrations is truly appreciated and will be passed on to the product team.