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SheerID Reviews & Product Details

Larry E.
LE
System Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SheerID?

SheerID provides the ability to verify Military And Student enrollments automatically with Information provided by our guests. This saves an enormous amount of staff time and makes sure the correct guests get their appropriate discount.

We have the ability to add more codes when we need and get a warning with the bucket of remaining codes is low.

The support staff have always been very good when they were contacted. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Therecare a couple of functions t h at could be improved

1. Cannot set my own thresholds of when to receive low availability warning.

2. Cannot set the frequency of how often zi receive thecwarning email.

3. Student check does not distinguish between part-time and full-time onlyvthatctheycare registeted. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

Saving staff time doing manual verifications. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Thank you for your feedback, Larry. We truly value you sharing your experience with SheerID. It's great to hear that you've had such a wonderful experience working with our support team! I noticed you've had some recent issues regarding the set up of alert thresholds, which I hope this knowledge base article helps solve (link provided). As for frequency of warning emails, please reach out to productsupport@sheerid.com – the team will be able to assist with best practices around handling frequency and thresholds for alerts.

We are unfortunately unable to distinguish between part-time and full-time students due to limitations around differentiating this data point with both instant sources and document review. SheerID is about continuous improvement, so we'll make sure to pass this feedback on to the product team for future product roadmap consideration.

It continues to be a pleasure working with your team and we look forward to our continued partnership.

See how SheerID improved

SheerID Overview

What is SheerID?

SheerID is an Audience Data Platform (ADP) that empowers marketers to verify customer identities and enrich their CRM with permissioned data, enabling personalized experiences and protected offers globally. By leveraging over 200,000 authoritative data sources, SheerID allows brands to engage their most loyal audiences with precision and confidence. The platform includes: — Audience Network: Delivers exclusive offers to verified individuals based on specific demographics, professions, and psychographic traits. — Affinity Network: Expands the reach of exclusive offers through cross-promotions with top brands and within parent companies, maintaining control for both the brand and the consumer. — Alliance Network: Enhances customer loyalty by providing differentiated, exclusive, and protected offers to verified loyalty members, partner organizations, company employees, and other aligned membership programs. By integrating SheerID's ADP, brands can foster authentic connections, give back to important communities, and drive customer loyalty through personalized and protected offers.

SheerID Details
Product Website
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Product Description

SheerID’s Identity Marketing Platform enables brands to create gated offers and instantly verify members of consumer communities.

How do you position yourself against your competitors?

SheerID's Audience Data Platform (ADP), powered by our proprietary Individual Verification Engine (IVE), is the first and only solution that instantly verifies target audiences using over 200,000 authoritative data sources. Unlike traditional marketing platforms, our ADP captures consent-based, first-party data, enabling brands to engage new customers, protect offers from abuse, and fuel precision-driven outreach. The result is more revenue, lasting loyalty, and exceptional customer experiences.


Seller Details
Seller
SheerID
Company Website
Year Founded
2011
HQ Location
Portland, Oregon
Twitter
@SheerID
7,327 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
Description

SheerID is a digital verification platform that specializes in validating customer identities for targeted marketing and promotional offers. By providing real-time verification for various groups such as students, military personnel, and teachers, SheerID enables brands to offer personalized discounts and incentives while ensuring compliance and reducing fraud. Their service enhances customer engagement and loyalty by streamlining the verification process across multiple industries. For more information, visit their website at [sheerid.com](https://www.sheerid.com/).


Alison J.
AJ
Overview Provided by:

Recent SheerID Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"great vendor with awesome offerings"
I realy appreciate the ease of use for a business user. I represent over a portfolio of brands so for me its very important ot access the SheerID p...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Working with SheerID is a great and very positive experience. It has been a pleasure."
I like the collaborative conversations that we have in our meetings and how they are always willing to help assist!
FP
Frank P.Enterprise (> 1000 emp.)
3.5 out of 5
"Best tool for our needs in the European region gaining users in different user segments"
Communication with key account is easy and quick. Solutions thru support are provided asap.
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28 people requested security information

SheerID Media

SheerID Demo - How SheerID's ADP Works
Our ADP puts your customer at the center of your marketing by verifying their identity and appending that verified data to your martech and adtech platforms. You win customers with highly personalized campaigns, and then use their data to create a loyalty flywheel that keeps them coming back.
What Is SheerID for Gated Offers?
Play SheerID Video
What Is SheerID for Gated Offers?
SheerID Open Verification Platform Tour
Play SheerID Video
SheerID Open Verification Platform Tour
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Have you used SheerID before?
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115 out of 116 Total Reviews for SheerID

4.3 out of 5
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115 out of 116 Total Reviews for SheerID
4.3 out of 5
115 out of 116 Total Reviews for SheerID
4.3 out of 5

SheerID Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SheerIDQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
FP
Senior eCommerce Manager - Northern Europe
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SheerID?

Communication with key account is easy and quick. Solutions thru support are provided asap. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Nothing so far to critizise. Some reports could be a bit more easy when it comes to visibility of markets. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

Enable a easy to use verification process for personal in the educational sector. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Frank, it's great to hear that you've had a positive experience working with the SheerID team. We are dedicated to continuous improvement and appreciate you leaving feedback on additional datapoints that could optimize reporting – we'll make sure to pass this feedback on to the product team. Thank you for sharing your experience working with our platform and team and we look forward to working with you in the future.

Verified User in Apparel & Fashion
AA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SheerID?

I realy appreciate the ease of use for a business user. I represent over a portfolio of brands so for me its very important ot access the SheerID portal easily. The people at SheerID are wonderful and make the experience that much better Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I wish things were a bit more customizable in the standard version. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

We want to offer personalized discount to honor certain groups of people and SheerID solves this issue seamlessly. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

Thank you for your kind words about the SheerID team! We appreciate the feedback and look forward to your continued partnership.

Verified User in Online Media
AO
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SheerID?

SheerID offers exceptional uptime on its verification services, provides us with fantastic customer support, and allows us to deliver gated discounts with confidence. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

No downsides to report, the team is great to work with and the product functions impeccably. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

We want to be confident our discounts to affinity groups are only going to eligible customers to improve incremental revenue and prevent gaming. SheerID offers an elegant solution. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

Thank you for taking the time to leave us a review! We're excited to hear that you've had a positive experience working with the SheerID platform and team. We appreciate the feedback and look forward to your continued partnership.

Verified User in Marketing and Advertising
AM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SheerID?

I like the collaborative conversations that we have in our meetings and how they are always willing to help assist! Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I don't have any dislikes about SheerID. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

It is helping us confirm that our student subscribers are students and also figuring out ways to better market our products to students. Review collected by and hosted on G2.com.

Response from Elizabeth Smith of SheerID

Thank you for taking the time to leave us a review! We're excited to hear that you've had a positive experience working with the SheerID platform and team. We appreciate the feedback and look forward to your continued partnership.

Jennifer H.
JH
Academic Marketing Programs Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SheerID?

The SheerID team is knowledge and responsive. We meet regularly with our account rep to address any issues or questions we may have. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

The only real thing that I dislike is that emails cannot be used fro verification. I understand the reasoning behind it and how easily an email can be manipulated and appreciate the role that this plays in fraud prevention. The team has worked with our organization to find other acceptable documents to use for verificaiton Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

Manual verification was an extremely time-consuming process in the past. SheerID has cut down on this tremendously, while also increasing the expediency of the validations. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Jennifer, ​​we greatly appreciate your continued support and business with SheerID. It's great to hear that you've had a positive experience working with your account team and that by using the platform, you've experienced gained efficiencies! Thank you for sharing your experience working with our platform and team.

Verified User in Cosmetics
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SheerID?

I recently had the pleasure of working with SheerID, and I couldn't be more impressed with their services. From the outset, their team demonstrated professionalism, efficiency, and a deep understanding of our needs. The implementation process was seamless, thanks to their comprehensive support and clear communication. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Nothing sticks out that I dislike. Its been a positive experience Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

SheerID addresses several key problems related to eligibility verification , providing numerous benefits: SheerID's platform automates this process with high accuracy, ensuring that only eligible individuals receive benefits. This reduces fraud and administrative burden, allowing our team to focus on other critical tasks. By streamlining verification, SheerID helps increase conversion rates, driving more sales and engagement. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Thanks for leaving your recent review for SheerID! It's great to hear that you've had a positive experience working with the SheerID platform and team – We appreciate the feedback and look forward to your continued partnership.

NG
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SheerID?

Product integration was easy and it works out of the box without changing lot of code in the application. Professional team helping us with the migration is very knowledgable and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

We have had instances where we had to get new institutions added. I think better coverage will help the product. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

We replaced manual student/teacher verification with sheerid which is a time saver. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Thank you for sharing the value you've received from partnering with SheerID. The team is glad to hear about the tremendous time efficiency gain for your team!

We are dedicated to continuous improvement and appreciate you leaving feedback about the dashboard. This feedback will be passed on to the product team, but in the meantime, feel free to review the documentation on key performance metrics and how to find these within your dashboard. Since the dashboard provides a wealth of feedback on all campaign metrics, it may be hard to distinguish which metrics are the most important ones to track but this should provide a little more clarity around this. I will ensure your CSM reaches out to answer any immediate questions and take you through an in-depth walk-through of the dashboard.

See how SheerID improved
Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SheerID?

Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time.

SheerID provides excellent reporting that helps up keep a gauge on the program and optimize. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

I have been working with SheerID for many years and multiple implementations and don't have any complaints. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

SheerID validates identies of Active Miltiary, law enforcement, and veterans which takes that task off the hands of our customer service memebers. It makes the full experience faster and better for consumers. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Thank you so much for your feedback. We truly value your insights with SheerID. It is great to hear that you've been a partner with us for many years and implementations have always been smooth and that SheerID is saving both you and your customers a lot of time! It continues to be a pleasure working with you and we look forward to our continued partnership. Happy Summer!

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SheerID?

It allows us to sell College, Military and First Responder products online for the first time. This is simple for our guests and staff compared to the old method of manual validation in person or via email. We have seen an increase in the participation in these programs due to their simplicity. Review collected by and hosted on G2.com.

What do you dislike about SheerID?

There is a bit of understanding required to setup each program but once thatis completed, everything is very smooth. Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

Allowing our guests to purchase Military, College and First Responder Products online. Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Thank you for taking the time to leave us a review. It is great to hear that you had such a positive experience working with us and you've seen success with marketing offers to your specific communities, like Military, College and First Responders. We look forward to our continued partnership and seeing you add more communities in the future!

See how SheerID improved
AG
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SheerID?

SheerID helps us to get notified for certain group of people. The only problem that we had was some integration issues with Shopify Review collected by and hosted on G2.com.

What do you dislike about SheerID?

Shopify integration might have problems. the admin panel is not user friendly Review collected by and hosted on G2.com.

Recommendations to others considering SheerID:

the admin panel UI can be improved Review collected by and hosted on G2.com.

What problems is SheerID solving and how is that benefiting you?

Mostly good but the last problem took a long time Review collected by and hosted on G2.com.

Response from Crystal Anderson of SheerID

Ahmet, we appreciate your feedback and are glad to hear you have good collaboration with the SheerID team.

Thank you for your feedback on Shopify and the UI limitations you've experienced. The team continues to make UI improvements for a more seamless and optimized customer experience.

We'll continue to add more major UI improvements in the future to add value and make your team more efficient, so be on the lookout for these upcoming changes. For the Shopify integration, our product team will reach out directly to dig into this and ensure the integration works properly and there are no future issues.

We greatly appreciate your continued support and business.