SheerID Reviews & Product Details

Frank, it's great to hear that you've had a positive experience working with the SheerID team. We are dedicated to continuous improvement and appreciate you leaving feedback on additional datapoints that could optimize reporting – we'll make sure to pass this feedback on to the product team. Thank you for sharing your experience working with our platform and team and we look forward to working with you in the future.

Thank you for your kind words about the SheerID team! We appreciate the feedback and look forward to your continued partnership.

Thank you for taking the time to leave us a review! We're excited to hear that you've had a positive experience working with the SheerID platform and team. We appreciate the feedback and look forward to your continued partnership.

Thank you for taking the time to leave us a review! We're excited to hear that you've had a positive experience working with the SheerID platform and team. We appreciate the feedback and look forward to your continued partnership.

Jennifer, ​​we greatly appreciate your continued support and business with SheerID. It's great to hear that you've had a positive experience working with your account team and that by using the platform, you've experienced gained efficiencies! Thank you for sharing your experience working with our platform and team.

Thank you for your feedback, Larry. We truly value you sharing your experience with SheerID. It's great to hear that you've had such a wonderful experience working with our support team! I noticed you've had some recent issues regarding the set up of alert thresholds, which I hope this knowledge base article helps solve (link provided). As for frequency of warning emails, please reach out to productsupport@sheerid.com – the team will be able to assist with best practices around handling frequency and thresholds for alerts.

We are unfortunately unable to distinguish between part-time and full-time students due to limitations around differentiating this data point with both instant sources and document review. SheerID is about continuous improvement, so we'll make sure to pass this feedback on to the product team for future product roadmap consideration.

It continues to be a pleasure working with your team and we look forward to our continued partnership.

Thank you for sharing the value you've received from partnering with SheerID. The team is glad to hear about the tremendous time efficiency gain for your team!

We are dedicated to continuous improvement and appreciate you leaving feedback about the dashboard. This feedback will be passed on to the product team, but in the meantime, feel free to review the documentation on key performance metrics and how to find these within your dashboard. Since the dashboard provides a wealth of feedback on all campaign metrics, it may be hard to distinguish which metrics are the most important ones to track but this should provide a little more clarity around this. I will ensure your CSM reaches out to answer any immediate questions and take you through an in-depth walk-through of the dashboard.

Thank you so much for your feedback. We truly value your insights with SheerID. It is great to hear that you've been a partner with us for many years and implementations have always been smooth and that SheerID is saving both you and your customers a lot of time! It continues to be a pleasure working with you and we look forward to our continued partnership. Happy Summer!

Thank you for taking the time to leave us a review. It is great to hear that you had such a positive experience working with us and you've seen success with marketing offers to your specific communities, like Military, College and First Responders. We look forward to our continued partnership and seeing you add more communities in the future!

Ahmet, we appreciate your feedback and are glad to hear you have good collaboration with the SheerID team.

Thank you for your feedback on Shopify and the UI limitations you've experienced. The team continues to make UI improvements for a more seamless and optimized customer experience.

We'll continue to add more major UI improvements in the future to add value and make your team more efficient, so be on the lookout for these upcoming changes. For the Shopify integration, our product team will reach out directly to dig into this and ensure the integration works properly and there are no future issues.

We greatly appreciate your continued support and business.